Jon I would call up the other shop and confront them. Just remind them that you probably get repairs from there shop and don't make it hard for them. That would probably resolve the problem.
Bruce. B&T Electronics 139 Margaret St Sarnia Ontario Canada N7T 2Y3 519 344 1850 ----- Original Message ----- From: "Jon Garver" <[EMAIL PROTECTED]> To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> Sent: Wednesday, December 15, 2004 11:19 PM Subject: Re: [Techs] RCA PTK178 / CTC178 Question > Jeff, don't know yet if I need one to make them happy. > I probably won't but I'll keep that in mind. > > Thanks to Wayne and Joe Tech, I think that the people > at the other shop is blowing a lot of hot air about > nothing. > > The plastic piece in question goes from the jack / > antenna input circuit board and slopes down toward > the front of the chassis. At least that is the way > I remember it since I haven't seen one for awhile. > > Jon Garver > Heritage Television Service > 204 Heritage Rd. > Monticello, Indiana U.S.A. > 47960-1510 > 574-583-9681 Voice & FAX > [EMAIL PROTECTED] > > > ----- Original Message ----- > From: "Intrepid Video Support" <[EMAIL PROTECTED]> > To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> > Sent: Wednesday, December 15, 2004 5:55 PM > Subject: Re: [Techs] RCA PTK178 / CTC178 Question > > > > John, > > I may have one here for a direct view set, but for the life of me, can't > > picture what you are referring. > > Can you, or someone else take a picture and send to me? > > If I don't have it, I'll post it so others can maybe match it. > > Jeff > > ------ > > Intrepid Video TV/VCR > > 263 S Front St, Steelton PA 17113 > > Ph: 717-939-7709; Fax: 717-564-4952 > > www.intrepid-video.com www.tech-repair.net > > > > > > Jon Garver wrote: > > > Hello group, I'm having a little customer problem here > > > that maybe someone can verify what another shop said is > > > true. > > > > > > A RCA projo PTK178LA has a plastic support bracket on > > > top of the chassis. Well I may have removed that in the > > > shop when the unit was serviced almost 2 years ago and > > > supposedly didn't put it back on. > > > > > > Apparently the unit needed service again and this other > > > shop said that "without that plastic bracket, the circuits > > > would get fried if the TV was moved". So now the customer > > > is wanting me to supply him with the bracket. > > > > > > I think that the other shop greatly over exaggerated the > > > importance of this piece. What do you all say? > > > > > > I realize the importance of it for "shipping" purposes > > > from the factory to the retailer and on down but this > > > seems a little extreme. > > > > > > They also say that it is NLA. So if I'm on the hook for > > > this, maybe someone can supply a part number so I can > > > maybe come up with one somewhere. > > > > > > Thanks for any info, > > > > > > Jon Garver > > > Heritage Television Service > > > 204 Heritage Rd. > > > Monticello, Indiana U.S.A. > > > 47960-1510 > > > 574-583-9681 Voice & FAX > > > [EMAIL PROTECTED] > > > > > > _______________________________________________ > Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. > www.intrepid-video.com www.tech-repair.net > Techs mailing list > [EMAIL PROTECTED] > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com _______________________________________________ Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. www.intrepid-video.com www.tech-repair.net Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
