I noticed that after I hooked up my phone to the cable company my computer
connection became a lot more reliable. Both pass through the same modem.
In fact it has not been off since the hookup. I think they do try very hard
to keep the computer path on for those who also have the phone service. We
also have a minimum cost cell phone for emergencies both in the car or at
home.
Regards.
Max. K 4 O D S.
Email: m...@maxsmusicplace.com
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----- Original Message -----
From: "jimlux" <jim...@earthlink.net>
To: <did...@cox.net>; "Discussion of precise time and frequency measurement"
<time-nuts@febo.com>
Sent: Wednesday, September 01, 2010 11:41 PM
Subject: Re: [time-nuts] Off Topic in the Extreme
Didier Juges wrote:
Not unlike Cox. They generally provide great service, but when problems
do crop up (rare, but it has happened), the only thing that they guaranty
is that you will get their bill in the mail on time. Any more than that
is just gravy...
Didier
This is the fundamental difference between consumer service and business
service. Yes, one pays more for the business service, but there's also
none of this "best efforts" nonsense.. They say, "we pass X traffic at Y
bits per second, and if it breaks, we'll fix it within Z hours, etc."
It's also why, ultimately, the "phone company" (even the unregulated data
services side) is generally better than the "cable TV company"...It's a
mindset thing.
The folks maintaining the physical plant for the former have a "keep the
lights on at all cost" mindset. .The folks maintaining the physical plant
for the latter have a "well. if it breaks, you're just not being
entertained, so we'll rebate a days worth of entertainment on your next
bill"
The VoIP folks over cable will get their mindset straight after a few
spectacular "I tried to call 911 but the cable was out" events.
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