Hi

In this case the company is the legacy monopoly wire line carrier for this 
area. If you want coper wires you go to them. There is no other choice. They do 
what ever the government regulators make them do. The supervisor referred to 
those regulations in about every third sentence. 

Century and Embarq were two separate companies until fairly recently. They 
obviously are having a tough time getting things stitched together. Both were 
relatively small outfits and the combination is still pretty small. Their 
footprint covers a lot of farms and not many big urban areas. 

The net result is that most of their customers have no real choice in 
suppliers. Unless they live 18 minutes from the state capital they have little 
ability to interact with the regulators. Of course the lucky few who do live 
close to the capital and who do have choices ....

Bob 



On Sep 2, 2010, at 2:36 AM, Attila Kinali <att...@kinali.ch> wrote:

> On Wed, 1 Sep 2010 13:25:55 -0400
> "Bob Camp" <li...@rtty.us> wrote:
> 
>> I suspect that it's not an unusual stance. If it is common, it would be
>> something to think long and hard about in a mission critical timing setup.
> 
> I don't know about the US, but in Europe such a stance would cost
> an ISP most of its customers, hence they cannot allow to say
> "oh, it's not web, we dont guarranty anything if you are not using the web".
> It would be literally their death sentence.
> 
> Usually, the ISPs here are more or less responsive on any issue a customer
> has. The smaller ones better than the bigger ones. Most probably because
> they know if the customer doesnt get what he wants, he'll switch to an other.
> 
> 
>                               Attila Kinali
> -- 
> Why does it take years to find the answers to
> the questions one should have asked long ago?
> 
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