I spent a lot of time on 2 phone calls with a Squeezebox tech last weekend trying to resolve my problem. He finally gave up and said they would email me a returned goods number and label for me to return my Touch. When they received it they would send me a brand new replacement.
A week later I've received nothing. So I called in and spoke to another tech. He told me "the people in the Phillipines rejected your return". I told him I resented their rejection, but especially disliked not being informed of their change of mind. His reply was that the people in the Phillipines don't reply to customers. I'm getting closer to buying a Sonos every day this strings out. Andy -- Andy T ------------------------------------------------------------------------ Andy T's Profile: http://forums.slimdevices.com/member.php?userid=34315 View this thread: http://forums.slimdevices.com/showthread.php?t=91228 _______________________________________________ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch