Brian: "I remember an speech years ago by an MV vendor proudly saying that 80% of his business was repeat business. He saw that as customer care. I saw it as lack of outreach. Who was right?"
For a few years, he; for the rest, you! Remember, in the long run we're all dead, so, it's no surprise some take the short-term view. :-) Bill ------- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
