Tis the customers fault if they do not inform the supplier of any problems -
until suppliers become psychic that is !




-----Original Message-----
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
Sent: 03 August 2010 22:47
To: U2 Users List
Subject: Re: [U2] mv.NET and U2.NET

Ahhh.  The old "customer's fault" perspective.  I like that...I only 
wish I could use it myself.  :-)

Bill

------------------------------------------------------------------------
David Cooper (Support#2) said the following on 8/3/2010 10:09 AM:
> Bill,
>
> BlueFinity pays very close attention to its customers.  We pride
> ourselves on our responsiveness to customer issues and have many, many
> testimonials from our customer base that testify to this fact.  If
> customers do not communicate issues to us how are we supposed to assist?
>
> David
>
> -----Original Message-----
> From: u2-users-boun...@listserver.u2ug.org
> [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
> Sent: 03 August 2010 16:56
> To: U2 Users List
> Subject: Re: [U2] mv.NET and U2.NET
>
> David:
>
> If you're "astonished", you may want to pay more attention to your
> customers.
>
> Bill
>
> ------------------------------------------------------------------------
> David Cooper (Support#2) said the following on 8/3/2010 1:34 AM:
>    
>> Charlie,
>>
>> I am, to put it mildly, absolutely astonished to read your comments
>> about mv.NET.
>>
>> Have you posted this feedback to the Bluefinity support team?
>>
>> On what basis are you assessing the cost of mv.NET as being "very
>> expensive"?  Compared to what else?
>>
>> What mv.NET process(es) are you classifying as a "resource HOG"?
>>      
> Again,
>    
>> to my knowledge, BlueFinity support has received absolutely nothing
>> relating to this issue from your organization.
>>
>> What kind of data movement pattern is being performed at the store you
>> mention?  Did anyone at Inland Truck ask BlueFinity for assistance in
>> diagnosing this issue?
>>
>> It seems to me as though a little more communication with BlueFinity
>> support might me to the benefit of everyone here.
>>
>> As for U2.NET, I refer you to Tony Gravagno's post on this thread.
>>
>> David Cooper
>> Lead developer
>> BlueFinity International
>>
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>>      
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