Let's not forget here that the business user wants a solution.

If you can come in, with their solution, and no one else can, and you're a 
good salesperson, and the price is right, you get the signature most of the 
time.

The reason products like Shims took off is because there was literally no 
competition in the marketplace they were addressing (small manufacturing and 
distribution companies), and what competition there was, was five times the 
price.  That was a complete solution.

Companies who *already* have an infrastructure and personnel investment in 
certain technologies, of course will desire to adhere to those.  But that is 
not a show stopper, just a big boulder in the path.  If you can show how 
much more fabulous your business solution is, than the last guys, you can get 
companies to switch from PCs to Macs....  Ok that's a joke.
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