As others have responded, UV support is a GOOD idea - and a relatively cheap "no brainer" option.
If you don't want to get ongoing support from your hardware vendor (somewhat understandable), why not approach your software vendor, or IBM directly, as these 2 parties probably have a more active interest in "keeping you online" Ross Ferris Stamina Software Visage – an Evolution in Software Development >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >Behalf Of jimmay h >Sent: Friday, 20 February 2004 11:05 AM >To: [EMAIL PROTECTED] >Subject: [UV] How much do you pay for support each year? > >Our VAR just sent our UniVerse support bill for next year. We are running >UniVerse 10.0.0.1 on Windows 2000 Sever. >It is $72/user license. With 60 licenses, that is $4320, plus the windows >support at 865.00. > >We used them for some support over the year, but mostly it was related to >their installation of UV on the server prior to shipping it to us. We're >located on the west coast and their support was in the east coast of the >US. > So, sometimes their support was slow in responding. > >They are not our software vendor, they just sold us the server and >UniVerse. > >What are my options? >Can we purchase support directly from IBM? > >Any ideas? > >_________________________________________________________________ >Click, drag and drop. My MSN is the simple way to design your homepage. >http://click.atdmt.com/AVE/go/onm00200364ave/direct/01/ > >-- >u2-users mailing list >[EMAIL PROTECTED] >http://www.oliver.com/mailman/listinfo/u2-users > > >--- >Incoming mail is certified Virus Free. >Checked by AVG anti-virus system (http://www.grisoft.com). >Version: 6.0.593 / Virus Database: 376 - Release Date: 20/02/2004 > --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.593 / Virus Database: 376 - Release Date: 20/02/2004 -- u2-users mailing list [EMAIL PROTECTED] http://www.oliver.com/mailman/listinfo/u2-users
