I would also look at a spectrum scan outside the 2.4GHz band. Had problems at a few sites with really loud LTE in 2.3 & 2.65GHz bands. My units saw it at about -15 to -30.
These radios do not have proper filtering. Loud out of band emissions will cause the AGC to go into overload. I fixed a few sites by installing bandpass filters that only allow ISM frequencies and putting the rocket unit into a small metal enclosure. Can't wait until the Prism AC2 stuff is released. This is also a problem with 900MHz. Loud noise at the upper 800MHz band causes problems. I've been using bandpass filters with Cambium's 45 degree antennas, seems to have worked wonders for us. I hope Ubiquiti will come out with a 900MHz solution in AC or their new LTU platform that has proper filtering. On 1/5/2017 12:51, Mathew Howard wrote: > I haven't tried using the ubnt speed test in years, but I always > considered it to be pretty much worthless. Perhaps it's better than it > used to be, I don't know. > > I think 10Mbps is probably pushing it a bit. With clean channels and > 20mhz channels, I wouldn't think twice about selling 10 meg service on > UBNT M gear, but on 10mhz channels everything has to be almost perfect > to get that kind of speeds or a few heavy users with less than perfect > connections can kill it... and around here, 2.4ghz is just too noisy > these days. > > I wouldn't do that high of speeds on 2.4ghz around here, but given the > right conditions, it's certainly possible. > ------------------------------------------------------------------------ > *From:* ubnt_users-boun...@wispa.org [ubnt_users-boun...@wispa.org] on > behalf of ty...@wigi.us [ty...@wigi.us] > *Sent:* Thursday, January 05, 2017 11:20 AM > *To:* Ubiquiti Users Group > *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp > > Im no expert on the matter so probably shouldnt chime > in............But, Ive never gone off of what a ubnt speed test shows, > always considered not very accurate. Ive put cheaper mikrotiks at my > problem childs house (customers who complain) before and tested > connections that way though cause mikrotiks use iperf which in my > experience is more accurate. That being said I personally like to go > to the customers house having the problem and take their que out to > see what kind of speed they are capable of not metered. Also as > stated earlier 95% of the time when a whole AP isnt performing up to > par doing an airview and picking a cleaner channel or swapping > channels has resolved most of our issues. Especially on 2.4 I wish > all of our stuff was 5.8 not half the problems with interference or > performance. > > --------- Original Message --------- > Subject: Re: [Ubnt_users] 2.4 throughput. gotta love being a wisp > From: "CBB - Jay Fuller" <par...@cyberbroadband.net> > Date: 1/5/17 12:03 pm > To: "Ubiquiti Users Group" <ubnt_users@wispa.org> > > Ok - I appreciate your opinion. I did provide my bandwidth graphs > - they are no where near 40-50 meg - although I am using 10 mhz > channels, so i am assuming I could expect 25 meg or so. In > theory, no one is goin to be maxxing out their connection. They > may have 10 meg available to them but they're going to be using 4 > meg. Sometimes 6 if they're streaming more than one tv. Lets say > 6 of the 14 are streaming - that is 24 meg - and the usage graph > does not show they're getting there. > Let me ask this in a different way. During "peak" times - lets > say 9 pm at night - should the ubnt speed test to the customer in > duplex mode be more or less accurate? > Thanks :) > > ----- Original Message ----- > *From:* Tim Kerns <mailto:t...@cv-access.com> > *To:* Ubiquiti Users Group <mailto:ubnt_users@wispa.org> > *Sent:* Thursday, January 5, 2017 10:58 AM > *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a > wisp > In my opinion, anyone that is selling 10 meg packages on UBNT > AP’s (except 5 gig AC’s) is pushing it. > In a point to point I can get 100 meg between the 2 radios. In > a Multipoint environment, the best you will see is 40-50 megs > aggregate (using 20 meg channels) for the AP. > So how many 10 meg customers can you put on it? and if the > ones on there are streaming video, and HD Net flick @ 6 megs. > I just love the WISP selling 40 megs to customers using UBNT > gear and then expect to get 10-20 clients on it. > Also, remember the Rocket M’s have 100 meg Ethernet.... and it > won’t pass more than 100 megs. > *From:* CBB - Jay Fuller > *Sent:* Thursday, January 05, 2017 8:17 AM > *To:* Ubiquiti Users Group > *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love being a > wisp > will play with 5.6.9 later today - anyone else able to comment > on this? > back to the initial question - am i trying too hard with 10 > meg packages on 2.4 rockets with these numbers? > should the radios be able to do that? > do i need to go post in ubnt forums? :) > maybe i will.... lol > > ----- Original Message ----- > *From:* RickG > *To:* Ubiquiti Users Group > *Sent:* Thursday, January 5, 2017 12:12 AM > *Subject:* Re: [Ubnt_users] 2.4 throughput. gotta love > being a wisp > Yes and the time frame matches the 5.6.x FW suspicion. It > comes & goes and so far I have not been able to pinpoint it. > On Wed, Jan 4, 2017 at 11:44 PM, Ken Patrick > <patr...@my9ja.com> wrote: > > Jay, > We get these complaints from customers and I have > always ignored it as long as everything looks fine > from our end. > But this has increased significantly since the Virus > and 5.6.x firmware and I think we need to critically > look at it and not dismiss it. There is no way a ton > of customers can be hallucinating at the same time > The complaints are usually in the form of its slow or > the internet goes off and on especially if you are on > the DFS band. > Is anyone else experiencing this kinds of complaints ?? > Regards > On Thu, Jan 5, 2017 at 4:45 AM, CBB - Jay Fuller > <par...@cyberbroadband.net> wrote: > > oh, if you're wondering, management downgraded him > to our lowest package today and said "do not > upgrade him even if he asks" > we suspect he'll visit his parents more :) > base package is 3 meg > > ----- Original Message ----- > *From:* CBB - Jay Fuller > *To:* Ubiquiti Users Group > *Sent:* Wednesday, January 4, 2017 9:40 PM > *Subject:* [Ubnt_users] 2.4 throughput. gotta > love being a wisp > We've got an average of 14 users on our 2.4 > rockets. 10 mhz channels. some are sectors, > some are omnis. > Currently one 2.4 rocket has 13 connections > (one guy dropped for t-mobile??!!) I guess > that makes sense, no one > else has t-mobile down here.... - so here are > the current stats : > airmax quality - 83% > airmax capacity - 80% > here is the stations list and their signals - > Access point is running 6.0 ; stations are 5.6.3 > That'll change soon - maybe end of January. > I have a 2nd 2.4 rocket we are also monitoring > - it also has 14 users on it > airmax quality is 75% > airmax capacity is 70% > also running 6.0 stations are 5.6.3 > \ > I am selling 10 meg packages off these access > points. In some cases folks are buying more > than that. > Sometimes I can get 22 meg linktests using the > ubnt speed tests. > > I've noticed in the last week or two i've seen > people disconnecting - > "i'm only getting 2 meg, this is not acceptable" > here's my favorite - a kid files a complaint > against us with the bbb - > > "If you can avoid doing business with this > company, I would STRONGLY suggest it. This > company is very sneaky, and claims that the > incredibly poor service and frequent downtime > is simply out of their hand. They offer a > "completely unlimited package" for xxxxx in > which they CLAIM "as much connectivity as your > radio allows". After compiling data from > around 100+ bandwidth connections tests over > the course of 6 months, with the average speed > being around 7Mbits (896 kilobytes). The > pricing is not even close to reflecting the > service, the cap on the xxxxxx package is > 10Mbits, so I am not even reaching the average > on that. I can only say that the highest tier > package is nothing short of a scam. Whenever I > called to complain about this outrageous > service, I was told that it was too bad, and > that nothing will be done. xxxxxxxxxxxxxx is a > conman, relying on shady business tactics to > further his greed." > btw - i can't recall any downtime within the > last year and, well, i just love human beings. > i am wondering - - am i asking too much out of > these access points? > usage graphed - > access point 1 - > access point #2 > btw - i should add the kid who filed the > complaint lives in his parents barn (yes, i > said barn) and has > his own connection separate from his parents. > question - am i asking too much of these > access points? > yes - i'm waiting on the rocket 2ac prism - - > and these are our two busiest 2.4 rockets - - but > i am also getting complaints on other parts of > our network. > ok - thanks in advance. > > > ------------------------------------------------------------------------ > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > -- > -RickG KyWiFi > > ------------------------------------------------------------------------ > > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > ------------------------------------------------------------------------ > > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > ------------------------------------------------------------------------ > > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > > _______________________________________________ Ubnt_users mailing > list Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users > > > > _______________________________________________ > Ubnt_users mailing list > Ubnt_users@wispa.org > http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
