On Wed, Mar 4, 2009 at 10:54 PM, James Milligan <lak...@lake54.com> wrote:
> Wow that's had a beating!
>
> Also the UK hasn't conformed to the EU metric system - 'we' still use
> imperial measurments.
>
> Dell build quality is awful. The repair shop I work at gets more Dell
> PCs than anything. I haven't dealt with support yet, thank God!
>
> James
>
> On 4 Mar 2009, at 22:49, Alec Wright <ale...@gmail.com> wrote:
>
>> I bought an inspiron 6400 with ubuntu preloaded back in the ubuntu
>> feisty days (about 1.5 years ago). I'm afraid I'm gonna have to agree
>> - their build quality is poor, as is their support. I'm not going to
>> deny that my laptop does take a bit of a beating being carried to and
>> from school every day, but this is a bit ridiculous: the left speaker
>> doesnt work, I've had to replace the keyboard after several keys
>> stopped working, the clip at the top of the screen jams, the screen's
>> hinges wobble, the CD drive keeps falling out, the xD card reader
>> doesnt work, the power cable fell apart (had to buy a new one), the
>> hard drive failed once - devouring my maths coursework (luckily i had
>> an only slightly out of date backup), the battery's at 63% and falling
>> of its nominal capacity (55.3 Wh compared to the 86.6 Wh that i payed
>> for), the bluetooth doesnt work, the carry bag's disintegrated, and
>> the heatsink has a kinder bueno wrapper in it.
>> Ok maybe the last one's my fault, but you get the idea
>> When i phoned customer suppeort for a replacement hard drive, i think
>> i spent a total of about an hour on hold, and got sent from department
>> to department... ubuntu support, hardware support, ubuntu support
>> again, back to hardware support, please hold, ubuntu support... etc
>> etc
>> Eventually the replacement hard drive came, in a cardboard box
>> sandwiched between two bits of foam. Good thing i'm a techie sort of
>> person. I know a lot of people who, if they were given a hard drive in
>> a box, wouldnt have a clue what to do with it.
>> Perhaps thats because its an ubuntu laptop? The idea that all linux
>> users know how to replace a hard drive, upgrade ram, reformat a disk
>> or whatever needs to stop if linux is to be accepted by the wider
>> community, and not just geeks.
>>
>> 2009/3/4 David King <linux...@avoura.com>:
>>> It is a real shame that Dell no longer sell the 1525 with Ubuntu. I
>>> bought one for a friend and she loves it. Now it is either a mini
>>> laptop
>>> or a much more powerful one, with the mini one being about the same
>>> price as the old 1525.
>>>
>>> Also, off topic, why has Dell gone all American on their UK site,
>>> putting lots of weights of laptops in lbs? Everywhere else vendors
>>> are
>>> describing theirs in kilograms. I doubt if I will ever buy a Dell
>>> laptop
>>> again.
>>>
>>>
>>> David King
>>>
>>>
>>> Andrew Turner wrote:
>>>> Hello,
>>>>
>>>> Just got myself one of the new Dell Inspiron 15 laptops
>>>> (unfortunately
>>>> with Vista - they no longer do the Ubuntu pre-installed 1525).
>>>> Thought
>>>> I'd let the list know that Intrepid runs out out the box with no
>>>> problems (wireless, bluetooth, compiz etc all work without any
>>>> configuration).
>>>>
>>>> I seem to remember a thread a while back about getting a refund from
>>>> Microsoft for unwanted OEM copies of Windows - can anyone enlighten
>>>> me?
>>>>
>>>> Andrew
>>>>
>>>>
>>>
>>> --
>>> ubuntu-uk@lists.ubuntu.com
>>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
>>> https://wiki.ubuntu.com/UKTeam/
>>>
>>
>> --
>> ubuntu-uk@lists.ubuntu.com
>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
>> https://wiki.ubuntu.com/UKTeam/
>
> --
> ubuntu-uk@lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>

Dell build has improved recently, apart from the odd cockup. I have a
vostro 1400 that I have had for quite a while now, compared to the
640m I had before (Smaller inspiron 6400), it is much better. The base
feels like a thick metal, and the plastic top is pretty sturdy. The
only issue that I have had, shared with pretty much every dell I had,
the keys go shiny far too quickly. Dell's business support is good in
my experience, I have never used the consumer support though. The
build still isn't quite as good as my thinkpad, but isn't that far
off, and certainly better than many.

Mj.

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