Almost all the accounts have been restored, there are a small handful of issues remaining which as I understand it should be getting worked through today. I am very sorry for the inconvenience that has been caused to those affected. Once the issue has been fully resolved I will be leading a full investigation into what happened and what procedures and processes can be changed to prevent anything like this happening again.
Kind regards, Kevin Kevin Miller ~ ke...@livecode.com ~ http://www.livecode.com/ LiveCode: Everyone can create apps On 12/05/2015 10:06, "Keith Clarke" <keith.cla...@me.com> wrote: >I¹ve been waiting since the 7th on the promise of files and resources to >be recovered into my empty account. > >There was a suggestion that it may be a permissions issue rather than >missing resources, but radio-silence since then, so I¹ve just chased >again. Worryingly, I didn¹t receive an auto-response email, so I hope >their ticketing system is not down, too! > >Meanwhile, I can¹t recreate folders or databases that used to exist and >so I¹m stuck until my ticket comes up in the queue. > >I¹ve transferred what I can to alternative hosting arrangements and it >looks like I¹ll need to recreate my LC server environment elsewhere, too. > >Hopefully, others have been more lucky - or been more prepared with their >own backup & DR strategies to mitigate the on-rev.com platform / service >as a single point of failure! :-( >Best, >Keith.. > >> On 12 May 2015, at 09:38, j...@souslelogo.com wrote: >> >> Hi list >> Just curious : is anyone still waiting for his/her account on pancake to >> be restored ? >> Thanks >> jbv >> >> >> _______________________________________________ >> use-livecode mailing list >> use-livecode@lists.runrev.com >> Please visit this url to subscribe, unsubscribe and manage your >>subscription preferences: >> http://lists.runrev.com/mailman/listinfo/use-livecode > > >_______________________________________________ >use-livecode mailing list >use-livecode@lists.runrev.com >Please visit this url to subscribe, unsubscribe and manage your >subscription preferences: >http://lists.runrev.com/mailman/listinfo/use-livecode _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode