I hope your sites are being (or have been) restored now.
I have had significant progress since this morning
- most web sites are not working properly
- email was still not forwarding - but I moved the domain to another
hosting provider, so there is no opportunity for runrev to finish their
investigation and fix it
- one website is still not working correctly, and is being investigated.
The last interesting website is a bit of a puzzle. It uses a technique
of specifying various global variables from a textual "site description
file" and then creating the output from a "merge()" of the HTML files;
so I have written html templates using those global variables, e.g.
<h2>[[SITE]]</h2>
This all worked on pancake up till it had its problem two weeks ago, and
currently is working fine on my new hosting provider (hostm.com) - but
failing on sage.on-rev.com (just to complicate things, it's an ".irev"
file, not a ".lc" one, and I think that affects the server version
chosen). I believe there was a subtle change to the scoping of global
variables on LCserver at some point (i.e. is it truly global or is it in
the context of the "home" script - ???? can't remember).
Anyway, runrev are investigating, and if they find an answer soon, I'll
report back here; if not, then I'll move this site to hostm as well.
-- Alex.
On 12/05/2015 10:00, j...@souslelogo.com wrote:
Hi Alex,
All our sites on pancake are down. Even the backup from 2014
that was online last week has disapeared and replaced by an internal
server error 500. Our clients have already lost 2 weeks of sales.
I got an email on May 3rd saying that everything would be back online
the same day, and a few days later I've been informed that a first
attempt to transfer our account to SAGE had failed.
2 days ago I finally asked to have our account transfered to the dedicated
server we also have at on-rev, and Heather confirmed that it would be
done that way. But nothing new since then...
Best
jbv
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