Hello Heather Thanks for the quick reply. Too bad I have to post on a public list to get some feedback... I hope the transfer will be completed soon, but we have lost a couple of clients anyway... jbv
> jbv - we had already moved your backup to the new server, when we received > a request from the contact from that hosting site to move it again to your > dedicated server. Since it is a very large site, it takes a long time to > transfer between servers. That transfer is underway again. > > Regards, > > Heather > > > Heather Laine > Customer Services Manager > LiveCode Ltd > www.livecode.com > heat...@livecode.com > > > > On 14 May 2015, at 09:21, j...@souslelogo.com wrote: > >> Kevin and list, >> This will probably sound cynical, but AFAIR 2 years ago we got a similar >> speech from Kevin when all the problems with the thor server and the >> previous >> data center occured... >> For those interested, none of our websites have been restored so far, we >> look >> like idiots in front of our clients for chosing the wrong technology and >> the wrong >> hosting company, and a few of them have already annonced they'll leave >> us and >> will move their sites and business elsewhere when the backups are >> restored... >> :-((( >> jbv >> >>> Almost all the accounts have been restored, there are a small handful >>> of >>> issues remaining which as I understand it should be getting worked >>> through >>> today. I am very sorry for the inconvenience that has been caused to >>> those >>> affected. Once the issue has been fully resolved I will be leading a >>> full >>> investigation into what happened and what procedures and processes can >>> be >>> changed to prevent anything like this happening again. >>> >>> Kind regards, >>> >>> Kevin >>> >>> Kevin Miller ~ ke...@livecode.com ~ http://www.livecode.com/ >>> LiveCode: Everyone can create apps >>> >> >> >> >> _______________________________________________ >> use-livecode mailing list >> use-livecode@lists.runrev.com >> Please visit this url to subscribe, unsubscribe and manage your >> subscription preferences: >> http://lists.runrev.com/mailman/listinfo/use-livecode > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode > _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode