On Tue, Aug 3, 2010 at 10:14 PM, Chipp Walters <ch...@chipp.com> wrote:
> Jeff, > > Honestly, how can you expect a company to fix a problem when they can't > define the bug? Is that too much to ask for before you throw revServer > under > the bus? > > I don't and yes, it is. I really don't mean to sound cold or callous. What I choose do (as a non-hobby) is impacted in the tools I choose to use. I use Mac over Windows for many similar reasons that are non-asthetic. Should I sit around waiting for Microsoft to fix a problem that's holding me up and be actively engaged with them to help fix the problem? I suppose I could if I just really liked the tool and I had the time/money to wait. But I don't, and my end goal is to grow _my_ business and make money - not theirs. Of course, things are best when two people/companies can mutually benefit each other, and to that end I would obviously take some time/effort and do just that. But, when it's more advantageous for me to do so, I will switch to using tools that helps to accomplish my goals without hesitation. I do not want to get into any discussions about what problem(s) I had with On-Rev. I merely wanted to point out that - regarding server response times and timeouts - I had a very similar issue to Jerry, which did cause me to switch hosting companies. I'd rather not say any more beyond what I already have about the issue. Jeff M. _______________________________________________ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution