Chipp Walters <[EMAIL PROTECTED]> wrote: > All that said, looking back, I've found these type of decisions were > made best not in a vaccuum, but with the help of trusted advisors. At > Human Code we had a board of directors, which met each quarter and > frequently offered different and valuable advice utilizing other's > experiences and perspectives, which helped me as CEO, make good > decisions. It's unfortunate RunRev doesn't work with a board of > advisors, as I'm sure a few past misteps in the past could've been averted.
I fully agree with this approach. It makes for a win/win situation for both the company as well as the established customer base. As a matter of fact, our company utilizes a certain high-end system that is internationally respected in the industry. Each year, a group of end-users and management attends an event which allows us direct access to the developers of our chosen system. The users sit down and voice their concerns, problems, bugs, feature requests, etc. to the entire group of developers and leaders of this company. We even vote on what is most important, and user opinion actually carries more weight than anything else. After all, the customer is always right. It's like bugzilla, but without the clunky interface, and you leave the event knowing that your votes and input have made a real difference in the direction of the product. Roger Eller <[EMAIL PROTECTED]> _______________________________________________ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution