Hi James, Here are some links which might help (did not check details)
https://cwiki.apache.org/confluence/display/OFBENDUSER/3.5+Returns https://cwiki.apache.org/confluence/display/OFBENDUSER/Visual+Receive+Returns Below are certainly less interesting for you because mostly functional https://cwiki.apache.org/confluence/display/OFBREQDES/Company+Processes+Return+Received https://cwiki.apache.org/confluence/display/OFBIZ/Order+Management+14.12#OrderManagement14.12-Story7:ReturnOrder https://cwiki.apache.org/confluence/display/OFBREQDES/Customer+Returns+Product You may find more searching in http://ofbiz.apache.org/documentation.html (notably the wiki) HTH Jacques Le 11/05/2017 à 20:51, ja...@productive1.com a écrit :
Hi We are trying to figure out or find some documentation that describes the returns process in Ofbiz. Can someone tell me what gets triggered for the following types of returns? or is this just a "Dummy" reporting field" Store Credit - Refund - Wait Replacement Cross Ship Replacement Repair Replacement Wait Replacement Reserved Replace Immediately Refund Immediately Is there any customer return type that gets the inventory returned from the customer and back to the vendor? Thanks, James