Jacques - Thanks so much for responding. Is these processes automatic or is it a manual process after a product is received? Does the system automatically create a replacement order, etc?
Thanks, James -------- Original Message -------- Subject: Re: Returns Process From: Jacques Le Roux <jacques.le.r...@les7arts.com> Date: Fri, May 12, 2017 8:40 am To: user@ofbiz.apache.org Hi James, Here are some links which might help (did not check details) https://cwiki.apache.org/confluence/display/OFBENDUSER/3.5+Returns https://cwiki.apache.org/confluence/display/OFBENDUSER/Visual+Receive+Returns Below are certainly less interesting for you because mostly functional https://cwiki.apache.org/confluence/display/OFBREQDES/Company+Processes+Return+Received https://cwiki.apache.org/confluence/display/OFBIZ/Order+Management+14.12#OrderManagement14.12-Story7:ReturnOrder https://cwiki.apache.org/confluence/display/OFBREQDES/Customer+Returns+Product You may find more searching in http://ofbiz.apache.org/documentation.html (notably the wiki) HTH Jacques Le 11/05/2017 à 20:51, ja...@productive1.com a écrit : > Hi We are trying to figure out or find some documentation that describes > the returns process in Ofbiz. Can someone tell me what gets triggered > for the following types of returns? or is this just a "Dummy" reporting > field" > > Store Credit - > Refund - > Wait Replacement > Cross Ship Replacement > Repair Replacement > Wait Replacement Reserved > Replace Immediately > Refund Immediately > > Is there any customer return type that gets the inventory returned from > the customer and back to the vendor? > > Thanks, > > James > > > >
