hello,

by design downloadable types are: images, documents and recordings

Whiteboard saved as PNG or PDF should be downloadable, will try to
double-check

On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <tschol...@buche17.de> wrote:

> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after
> I uploaded them. I can not download .avi files (even after fresh upload)
> and .pdf files generated by saving the whiteboard.
>
>
>
> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>
> Hi Robert,
>
> I just checked and I also can not download documents from the folder view.
> However, I can download the content of the whiteboard by using "actions"
> from the menu and "download as PDF".
>
> Regards,
> Thomas
>
>
>
> Am 27.10.2020 08:58, schrieb Robert Savickas:
>
> Dear friends,
>
> I am sure the question below has already been asked, and probably falls
> into the category of silly questions. Nevertheless, I will ask, as I need
> to use this feature in a meeting that occurs in just a few hours...
>
> I did some work in the whiteboard and saved it in a pdf file, which
> appears in the list of files for the given meeting room. However, when I
> try to download it to the local disk of my Ubuntu 20.04 laptop, the
> download button seems disabled. I have been trying to figure it out, but
> seems in vain.
>
> I am the administrator; so, have all the rights...
>
> Could anyone suggest what I might be doing wrong?
>
> Thank you very much.
> Robert
>
>
>

-- 
Best regards,
Maxim

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