hello, by design downloadable types are: images, documents and recordings
Whiteboard saved as PNG or PDF should be downloadable, will try to double-check On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <tschol...@buche17.de> wrote: > I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after > I uploaded them. I can not download .avi files (even after fresh upload) > and .pdf files generated by saving the whiteboard. > > > > Am 27.10.2020 13:30, schrieb Thomas Scholzen: > > Hi Robert, > > I just checked and I also can not download documents from the folder view. > However, I can download the content of the whiteboard by using "actions" > from the menu and "download as PDF". > > Regards, > Thomas > > > > Am 27.10.2020 08:58, schrieb Robert Savickas: > > Dear friends, > > I am sure the question below has already been asked, and probably falls > into the category of silly questions. Nevertheless, I will ask, as I need > to use this feature in a meeting that occurs in just a few hours... > > I did some work in the whiteboard and saved it in a pdf file, which > appears in the list of files for the given meeting room. However, when I > try to download it to the local disk of my Ubuntu 20.04 laptop, the > download button seems disabled. I have been trying to figure it out, but > seems in vain. > > I am the administrator; so, have all the rights... > > Could anyone suggest what I might be doing wrong? > > Thank you very much. > Robert > > > -- Best regards, Maxim