just have tested on https://om.alteametasoft.com:8443/next
uploaded PDF is downloadable as "PDF" and "Original"

On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <solomax...@gmail.com> wrote:

> hello,
>
> by design downloadable types are: images, documents and recordings
>
> Whiteboard saved as PNG or PDF should be downloadable, will try to
> double-check
>
> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <tschol...@buche17.de>
> wrote:
>
>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>> after I uploaded them. I can not download .avi files (even after fresh
>> upload) and .pdf files generated by saving the whiteboard.
>>
>>
>>
>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>
>> Hi Robert,
>>
>> I just checked and I also can not download documents from the folder
>> view. However, I can download the content of the whiteboard by using
>> "actions" from the menu and "download as PDF".
>>
>> Regards,
>> Thomas
>>
>>
>>
>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>
>> Dear friends,
>>
>> I am sure the question below has already been asked, and probably falls
>> into the category of silly questions. Nevertheless, I will ask, as I need
>> to use this feature in a meeting that occurs in just a few hours...
>>
>> I did some work in the whiteboard and saved it in a pdf file, which
>> appears in the list of files for the given meeting room. However, when I
>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>> download button seems disabled. I have been trying to figure it out, but
>> seems in vain.
>>
>> I am the administrator; so, have all the rights...
>>
>> Could anyone suggest what I might be doing wrong?
>>
>> Thank you very much.
>> Robert
>>
>>
>>
>
> --
> Best regards,
> Maxim
>


-- 
Best regards,
Maxim

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