Denis, thank you! I did try to reboot and start the services multiple times, to no avail.
However, your response may indicate the potential issues: I followed word-for-word Alvaro's guide "Installation OpenMeetings 5.0.1 on Ubuntu 20.04 lts.pdf", written on 23-9-2020. So, the potential issues: 1) That guide talks about Tomcat3 only, while you mention Tomcat4. 2) That guide calls Curento "kms", as in "sudo docker start kms", but you say it should be "sudo /etc/init.d/kurento-media-server start". I have faith in Alvaro's work, as I had relied on it before. But, we all make mistakes. So, which way is correct? Thank you. Robert On Thu, Oct 29, 2020, 01:10 Denis Noctor <denisnoc...@gmail.com> wrote: > ... follow up to last message, assuming Tomcat4 is installed... try > reboot... then in the following order: > > (Ubuntu... 18.04) > > sudo /etc/init.d/coturn start > sudo /etc/init.d/mysql start > sudo /etc/init.d/kurento-media-server start > sudo /etc/init.d/tomcat4 start > > Sent from my iPhone > > On Oct 28, 2020, at 10:52 PM, Robert Savickas <robsavic...@gmail.com> > wrote: > > Dear Maxim, > > Yes, I believe TURN should be configured because I religiously followed > Alvaro's installation guide to the letter. > > I just checked the Turn setup, and it corresponds precisely to Alvaro's > suggestions. Is there a resource in addition to Alvaro's guide that I > should follow? > > Basically, all the users who are on the same network as the server, can > enjoy OM beautifully. However, users who are outside of the network can see > and hear only themselves. For all others, they see only the photos. > > I, as the administrator, do remain on the same network as the server, but > can not see or hear the participants who are outside the network, again, > only the photos. > > First, I thought that perhaps the firewall or the router are blocking some > ports. But that is not the case. > > But I did notice these two odd facts: > > 1) there is *no* logfile in the /var/log/turnserver directory. The > directory is empty. Which seems to suggest that Turn never ran... (the log > file *is* listed in the /etc/turnserver.conf file). > > 2) whenever I issue the command: "service tomcat3 status", it tells me > that it is inactive. If i restart it by using the command > "/etc/init.d/tomcat3 restart", it still apprears as inactive. > > Tomcat configs are consistent with Alvaro's guide.... > > Thank you. > Robert > > > On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <solomax...@gmail.com> wrote: > >> Hello Robert, >> >> Do you have TURN server configured? >> Audio/video is absent from both(multiple) parties? or just some of them? >> >> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <robsavic...@gmail.com> >> wrote: >> >>> Dear friends, >>> >>> All my tests were fine. But now, I am running a live (trans-Atlantic) >>> session, and there is no video or sound. >>> >>> Chat box works. White board too. KMS seems to be running and no errors. >>> >>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <ali.alhaid...@the5stars.org> >>> wrote: >>> >>>> Hi, >>>> >>>> if you are a heavy user of the WB, you can add icons to >>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in your >>>> presentations/lectures :-) >>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote: >>>> >>>> Every "silly question" most probably highlights UX issue ... >>>> Please let us know if you see how user interface can be made more >>>> intuitive :) >>>> >>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <robsavic...@gmail.com> >>>> wrote: >>>> >>>>> As I supposed before: this was a silly question on my part. Please >>>>> forgive me for not being aware of the options (2) and (3) that you >>>>> mentioned. They are what I sought. I am becoming more familiar with OM. >>>>> Thank you. >>>>> >>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <solomax...@gmail.com> >>>>> wrote: >>>>> >>>>>> Well, >>>>>> >>>>>> it sounds like we are talking about different things >>>>>> >>>>>> Currently there are 3 download options for WB >>>>>> 1) *diskette icon* in WB tools - will save WB in internal format, >>>>>> you can then load saved WB and use it's objects (no download) >>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to >>>>>> PDF format and will show you "save as" dialog >>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to >>>>>> PNG (current slide only) format and will show you "save as" dialog >>>>>> >>>>>> which option are you using? >>>>>> >>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <robsavic...@gmail.com> >>>>>> wrote: >>>>>> >>>>>>> Maxim, >>>>>>> >>>>>>> Thank you. For now, i just need the pdf file. So, if you are saying >>>>>>> it is already being saved, that's perfect! However, I could not find it >>>>>>> anywhere on my machine. For example, when i saved the whiteboard image >>>>>>> to >>>>>>> file Lenta.pdf, it appears among the files attributed to this meeting >>>>>>> room, >>>>>>> but I could not find Lenta.pdf anywhere on the hard drive... and >>>>>>> downloading it from the meeting room is disabled (I still can download >>>>>>> the >>>>>>> files that I uploaded, but not pdf image of the board). >>>>>>> >>>>>>> An unrelated question. I took about one entire day to translate all >>>>>>> of the interface into the Lithuanian language. So, now I have OM in >>>>>>> Lithuanian, for some of the very few (senior-age) users who are still >>>>>>> not >>>>>>> comfortable with English. Do you want me to send you the *_lt* file for >>>>>>> inclusion in OM asortiment of languages? >>>>>>> >>>>>>> Thank you. >>>>>>> Robert >>>>>>> >>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <solomax...@gmail.com> >>>>>>> wrote: >>>>>>> >>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF file >>>>>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to >>>>>>>> the tree, BUT this is NOT PDF ... >>>>>>>> this is JSON and I'm not sure why do you need to download it .... >>>>>>>> >>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <rob...@savickas.us> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Dear Maxim and Thomas, >>>>>>>>> >>>>>>>>> I installed the latest OM afresh, not updating the old version. >>>>>>>>> So, Applications Context file should be current. I did NOT edit it. >>>>>>>>> >>>>>>>>> My uploaded files can be downloaded without a problem at all. But >>>>>>>>> the PDF files saved from the whiteboard --- not at all... Same >>>>>>>>> problem as >>>>>>>>> that indicated by Thomas. >>>>>>>>> >>>>>>>>> Thank you. >>>>>>>>> Robert >>>>>>>>> >>>>>>>>> *From: *Thomas Scholzen <tschol...@buche17.de> >>>>>>>>> *To: *user@openmeetings.apache.org >>>>>>>>> *CC: *Maxim Solodovnik <solomax...@gmail.com> >>>>>>>>> *Received: *Oct 27, 2020 10:45:19 >>>>>>>>> *Subject: *Re: Download whiteboard file >>>>>>>>> >>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that was >>>>>>>>> generated from the whiteboard. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik: >>>>>>>>> >>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next >>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original" >>>>>>>>> >>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik < >>>>>>>>> solomax...@gmail.com> wrote: >>>>>>>>> >>>>>>>>> hello, >>>>>>>>> >>>>>>>>> by design downloadable types are: images, documents and recordings >>>>>>>>> >>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to >>>>>>>>> double-check >>>>>>>>> >>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen < >>>>>>>>> tschol...@buche17.de> wrote: >>>>>>>>> >>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc >>>>>>>>> files after I uploaded them. I can not download .avi files (even after >>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard. >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen: >>>>>>>>> >>>>>>>>> Hi Robert, >>>>>>>>> >>>>>>>>> I just checked and I also can not download documents from the >>>>>>>>> folder view. However, I can download the content of the whiteboard by >>>>>>>>> using >>>>>>>>> "actions" from the menu and "download as PDF". >>>>>>>>> >>>>>>>>> Regards, >>>>>>>>> Thomas >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas: >>>>>>>>> >>>>>>>>> Dear friends, >>>>>>>>> >>>>>>>>> I am sure the question below has already been asked, and probably >>>>>>>>> falls into the category of silly questions. Nevertheless, I will ask, >>>>>>>>> as I >>>>>>>>> need to use this feature in a meeting that occurs in just a few >>>>>>>>> hours... >>>>>>>>> >>>>>>>>> I did some work in the whiteboard and saved it in a pdf file, >>>>>>>>> which appears in the list of files for the given meeting room. >>>>>>>>> However, >>>>>>>>> when I try to download it to the local disk of my Ubuntu 20.04 >>>>>>>>> laptop, the >>>>>>>>> download button seems disabled. I have been trying to figure it out, >>>>>>>>> but >>>>>>>>> seems in vain. >>>>>>>>> >>>>>>>>> I am the administrator; so, have all the rights... >>>>>>>>> >>>>>>>>> Could anyone suggest what I might be doing wrong? >>>>>>>>> >>>>>>>>> Thank you very much. >>>>>>>>> Robert >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Best regards, >>>>>>>>> Maxim >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Best regards, >>>>>>>>> Maxim >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Best regards, >>>>>>>> Maxim >>>>>>>> >>>>>>> >>>>>> >>>>>> -- >>>>>> Best regards, >>>>>> Maxim >>>>>> >>>>> >>>> >>>> -- >>>> Best regards, >>>> Maxim >>>> >>>> >> >> -- >> Best regards, >> Maxim >> >
