That's easy to do: I just turn off my cellphone's WiFi. Then the phone connects via the cell tower, which *is* very much outside of my office network.
And I did test it this way just now. And it worked, while previously, it did not. Once more, thank you! On Thu, Oct 29, 2020, 04:07 Maxim Solodovnik <solomax...@gmail.com> wrote: > If it is very_important_meeting try to find someone from outside your > network and test before the meeting time :) > > On Thu, 29 Oct 2020 at 15:05, Robert Savickas <robsavic...@gmail.com> > wrote: > >> Oh my goodness; so silly! After each restart of the machine, each time I >> did launch all the services: mysql (it autostarts), docker, kurento, >> tomcat..... except the coturn! I had just completely forgotten about the >> need to launch coturn. >> >> You are right, Maxim! Coturn was not started. I followed your suggestion, >> killed the extra tomcats and launched coturn. Everyrhing works superbly now! >> >> My international meeting failed yesterday due to this simple oversight on >> my part. No worries, I will schedule a new one. >> >> And thank you for showing me a more efficient way of doing the 'ps' >> command by piping it to grep to see only the processes I am interested in. >> >> Have a good afternoon. >> >> On Thu, Oct 29, 2020, 02:55 Maxim Solodovnik <solomax...@gmail.com> >> wrote: >> >>> Well, >>> >>> I can see you have 3 tomcats running (which is weird) >>> >>> And no turn server >>> Please start one and re-check :) >>> >>> from mobile (sorry for typos ;) >>> >>> >>> On Thu, Oct 29, 2020, 13:35 Robert Savickas <robsavic...@gmail.com> >>> wrote: >>> >>>> Dear Maxim, >>>> >>>> Thank you. May be that was my problem: I should not have moved from >>>> 18.04 to 20.04... >>>> >>>> That also was my very first thought: either the Fire Wall or the router >>>> block the ports. That was the fist thing I checked. In Firewall, all the >>>> relevant ports (listed in Alvaro's document) are listed as "ALLOW IN". And >>>> the Internet Service Provider assured me that none of those ports is >>>> blocked. >>>> >>>> I also attach the output of that command that you suggested. >>>> >>>> I do appreciate your attention to this; I know you are probably swamped >>>> with questions. >>>> >>>> Robert. >>>> >>>> >>>> On Thu, Oct 29, 2020, 01:53 Maxim Solodovnik <solomax...@gmail.com> >>>> wrote: >>>> >>>>> Hello Robert, >>>>> >>>>> I'm using Ubuntu 18.04 in production due to it has native support for >>>>> KMS >>>>> You can check if everything up and running using >>>>> >>>>> `ps -ef| grep 'turn\|kure\|tomcat'` >>>>> >>>>> (for Ubuntu 20.04 there will be no process for KMS) >>>>> >>>>> >>>>> your issue might be caused by the FW in the middle >>>>> TURN will not work if its ports are blocked >>>>> >>>>> >>>>> On Thu, 29 Oct 2020 at 12:23, Robert Savickas <robsavic...@gmail.com> >>>>> wrote: >>>>> >>>>>> Denis, thank you! >>>>>> >>>>>> I did try to reboot and start the services multiple times, to no >>>>>> avail. >>>>>> >>>>>> However, your response may indicate the potential issues: >>>>>> >>>>>> I followed word-for-word Alvaro's guide "Installation OpenMeetings >>>>>> 5.0.1 on Ubuntu 20.04 lts.pdf", written on 23-9-2020. >>>>>> >>>>>> So, the potential issues: >>>>>> >>>>>> 1) That guide talks about Tomcat3 only, while you mention Tomcat4. >>>>>> >>>>>> 2) That guide calls Curento "kms", as in "sudo docker start kms", >>>>>> but you say it should be "sudo /etc/init.d/kurento-media-server start >>>>>> ". >>>>>> >>>>>> I have faith in Alvaro's work, as I had relied on it before. But, we >>>>>> all make mistakes. >>>>>> >>>>>> So, which way is correct? >>>>>> >>>>>> Thank you. >>>>>> Robert >>>>>> >>>>>> >>>>>> On Thu, Oct 29, 2020, 01:10 Denis Noctor <denisnoc...@gmail.com> >>>>>> wrote: >>>>>> >>>>>>> ... follow up to last message, assuming Tomcat4 is installed... try >>>>>>> reboot... then in the following order: >>>>>>> >>>>>>> (Ubuntu... 18.04) >>>>>>> >>>>>>> sudo /etc/init.d/coturn start >>>>>>> sudo /etc/init.d/mysql start >>>>>>> sudo /etc/init.d/kurento-media-server start >>>>>>> sudo /etc/init.d/tomcat4 start >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>>> On Oct 28, 2020, at 10:52 PM, Robert Savickas <robsavic...@gmail.com> >>>>>>> wrote: >>>>>>> >>>>>>> Dear Maxim, >>>>>>> >>>>>>> Yes, I believe TURN should be configured because I religiously >>>>>>> followed Alvaro's installation guide to the letter. >>>>>>> >>>>>>> I just checked the Turn setup, and it corresponds precisely to >>>>>>> Alvaro's suggestions. Is there a resource in addition to Alvaro's guide >>>>>>> that I should follow? >>>>>>> >>>>>>> Basically, all the users who are on the same network as the server, >>>>>>> can enjoy OM beautifully. However, users who are outside of the network >>>>>>> can >>>>>>> see and hear only themselves. For all others, they see only the photos. >>>>>>> >>>>>>> I, as the administrator, do remain on the same network as the >>>>>>> server, but can not see or hear the participants who are outside the >>>>>>> network, again, only the photos. >>>>>>> >>>>>>> First, I thought that perhaps the firewall or the router are >>>>>>> blocking some ports. But that is not the case. >>>>>>> >>>>>>> But I did notice these two odd facts: >>>>>>> >>>>>>> 1) there is *no* logfile in the /var/log/turnserver directory. The >>>>>>> directory is empty. Which seems to suggest that Turn never ran... (the >>>>>>> log >>>>>>> file *is* listed in the /etc/turnserver.conf file). >>>>>>> >>>>>>> 2) whenever I issue the command: "service tomcat3 status", it tells >>>>>>> me that it is inactive. If i restart it by using the command >>>>>>> "/etc/init.d/tomcat3 restart", it still apprears as inactive. >>>>>>> >>>>>>> Tomcat configs are consistent with Alvaro's guide.... >>>>>>> >>>>>>> Thank you. >>>>>>> Robert >>>>>>> >>>>>>> >>>>>>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <solomax...@gmail.com> >>>>>>> wrote: >>>>>>> >>>>>>>> Hello Robert, >>>>>>>> >>>>>>>> Do you have TURN server configured? >>>>>>>> Audio/video is absent from both(multiple) parties? or just some of >>>>>>>> them? >>>>>>>> >>>>>>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas < >>>>>>>> robsavic...@gmail.com> wrote: >>>>>>>> >>>>>>>>> Dear friends, >>>>>>>>> >>>>>>>>> All my tests were fine. But now, I am running a live >>>>>>>>> (trans-Atlantic) session, and there is no video or sound. >>>>>>>>> >>>>>>>>> Chat box works. White board too. KMS seems to be running and no >>>>>>>>> errors. >>>>>>>>> >>>>>>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary < >>>>>>>>> ali.alhaid...@the5stars.org> wrote: >>>>>>>>> >>>>>>>>>> Hi, >>>>>>>>>> >>>>>>>>>> if you are a heavy user of the WB, you can add icons to >>>>>>>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in >>>>>>>>>> your >>>>>>>>>> presentations/lectures :-) >>>>>>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote: >>>>>>>>>> >>>>>>>>>> Every "silly question" most probably highlights UX issue ... >>>>>>>>>> Please let us know if you see how user interface can be made more >>>>>>>>>> intuitive :) >>>>>>>>>> >>>>>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas < >>>>>>>>>> robsavic...@gmail.com> wrote: >>>>>>>>>> >>>>>>>>>>> As I supposed before: this was a silly question on my part. >>>>>>>>>>> Please forgive me for not being aware of the options (2) and (3) >>>>>>>>>>> that you >>>>>>>>>>> mentioned. They are what I sought. I am becoming more familiar with >>>>>>>>>>> OM. >>>>>>>>>>> Thank you. >>>>>>>>>>> >>>>>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik < >>>>>>>>>>> solomax...@gmail.com> wrote: >>>>>>>>>>> >>>>>>>>>>>> Well, >>>>>>>>>>>> >>>>>>>>>>>> it sounds like we are talking about different things >>>>>>>>>>>> >>>>>>>>>>>> Currently there are 3 download options for WB >>>>>>>>>>>> 1) *diskette icon* in WB tools - will save WB in internal >>>>>>>>>>>> format, you can then load saved WB and use it's objects (no >>>>>>>>>>>> download) >>>>>>>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current >>>>>>>>>>>> WB to PDF format and will show you "save as" dialog >>>>>>>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current >>>>>>>>>>>> WB to PNG (current slide only) format and will show you "save as" >>>>>>>>>>>> dialog >>>>>>>>>>>> >>>>>>>>>>>> which option are you using? >>>>>>>>>>>> >>>>>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas < >>>>>>>>>>>> robsavic...@gmail.com> wrote: >>>>>>>>>>>> >>>>>>>>>>>>> Maxim, >>>>>>>>>>>>> >>>>>>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are >>>>>>>>>>>>> saying it is already being saved, that's perfect! However, I >>>>>>>>>>>>> could not >>>>>>>>>>>>> find it anywhere on my machine. For example, when i saved the >>>>>>>>>>>>> whiteboard >>>>>>>>>>>>> image to file Lenta.pdf, it appears among the files attributed to >>>>>>>>>>>>> this >>>>>>>>>>>>> meeting room, but I could not find Lenta.pdf anywhere on the hard >>>>>>>>>>>>> drive... >>>>>>>>>>>>> and downloading it from the meeting room is disabled (I still can >>>>>>>>>>>>> download >>>>>>>>>>>>> the files that I uploaded, but not pdf image of the board). >>>>>>>>>>>>> >>>>>>>>>>>>> An unrelated question. I took about one entire day to >>>>>>>>>>>>> translate all of the interface into the Lithuanian language. So, >>>>>>>>>>>>> now I have >>>>>>>>>>>>> OM in Lithuanian, for some of the very few (senior-age) users who >>>>>>>>>>>>> are still >>>>>>>>>>>>> not comfortable with English. Do you want me to send you the >>>>>>>>>>>>> *_lt* file >>>>>>>>>>>>> for inclusion in OM asortiment of languages? >>>>>>>>>>>>> >>>>>>>>>>>>> Thank you. >>>>>>>>>>>>> Robert >>>>>>>>>>>>> >>>>>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik < >>>>>>>>>>>>> solomax...@gmail.com> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF >>>>>>>>>>>>>> file >>>>>>>>>>>>>> Or you are talking about "Save whiteboard"? it saves >>>>>>>>>>>>>> whiteboard to the tree, BUT this is NOT PDF ... >>>>>>>>>>>>>> this is JSON and I'm not sure why do you need to download it >>>>>>>>>>>>>> .... >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas < >>>>>>>>>>>>>> rob...@savickas.us> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> Dear Maxim and Thomas, >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I installed the latest OM afresh, not updating the old >>>>>>>>>>>>>>> version. So, Applications Context file should be current. I did >>>>>>>>>>>>>>> NOT edit >>>>>>>>>>>>>>> it. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> My uploaded files can be downloaded without a problem at >>>>>>>>>>>>>>> all. But the PDF files saved from the whiteboard --- not at >>>>>>>>>>>>>>> all... Same >>>>>>>>>>>>>>> problem as that indicated by Thomas. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Thank you. >>>>>>>>>>>>>>> Robert >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> *From: *Thomas Scholzen <tschol...@buche17.de> >>>>>>>>>>>>>>> *To: *user@openmeetings.apache.org >>>>>>>>>>>>>>> *CC: *Maxim Solodovnik <solomax...@gmail.com> >>>>>>>>>>>>>>> *Received: *Oct 27, 2020 10:45:19 >>>>>>>>>>>>>>> *Subject: *Re: Download whiteboard file >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that >>>>>>>>>>>>>>> was generated from the whiteboard. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next >>>>>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original" >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik < >>>>>>>>>>>>>>> solomax...@gmail.com> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> hello, >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> by design downloadable types are: images, documents and >>>>>>>>>>>>>>> recordings >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will >>>>>>>>>>>>>>> try to double-check >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen < >>>>>>>>>>>>>>> tschol...@buche17.de> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and >>>>>>>>>>>>>>> .doc files after I uploaded them. I can not download .avi files >>>>>>>>>>>>>>> (even after >>>>>>>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Hi Robert, >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I just checked and I also can not download documents from >>>>>>>>>>>>>>> the folder view. However, I can download the content of the >>>>>>>>>>>>>>> whiteboard by >>>>>>>>>>>>>>> using "actions" from the menu and "download as PDF". >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Regards, >>>>>>>>>>>>>>> Thomas >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Dear friends, >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I am sure the question below has already been asked, and >>>>>>>>>>>>>>> probably falls into the category of silly questions. >>>>>>>>>>>>>>> Nevertheless, I will >>>>>>>>>>>>>>> ask, as I need to use this feature in a meeting that occurs in >>>>>>>>>>>>>>> just a few >>>>>>>>>>>>>>> hours... >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf >>>>>>>>>>>>>>> file, which appears in the list of files for the given meeting >>>>>>>>>>>>>>> room. >>>>>>>>>>>>>>> However, when I try to download it to the local disk of my >>>>>>>>>>>>>>> Ubuntu 20.04 >>>>>>>>>>>>>>> laptop, the download button seems disabled. I have been trying >>>>>>>>>>>>>>> to figure it >>>>>>>>>>>>>>> out, but seems in vain. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I am the administrator; so, have all the rights... >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Could anyone suggest what I might be doing wrong? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Thank you very much. >>>>>>>>>>>>>>> Robert >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>> Best regards, >>>>>>>>>>>>>>> Maxim >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>> Best regards, >>>>>>>>>>>>>>> Maxim >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> Best regards, >>>>>>>>>>>>>> Maxim >>>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> Best regards, >>>>>>>>>>>> Maxim >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Best regards, >>>>>>>>>> Maxim >>>>>>>>>> >>>>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Best regards, >>>>>>>> Maxim >>>>>>>> >>>>>>> >>>>> >>>>> -- >>>>> Best regards, >>>>> Maxim >>>>> >>>> > > -- > Best regards, > Maxim >