That's easy to do:

I just turn off my cellphone's WiFi. Then the phone connects via the cell
tower, which *is* very much outside of my office network.

And I did test it this way just now. And it worked, while previously, it
did not.

Once more, thank you!


On Thu, Oct 29, 2020, 04:07 Maxim Solodovnik <solomax...@gmail.com> wrote:

> If it is very_important_meeting try to find someone from outside your
> network and test before the meeting time :)
>
> On Thu, 29 Oct 2020 at 15:05, Robert Savickas <robsavic...@gmail.com>
> wrote:
>
>> Oh my goodness; so silly! After each restart of the machine, each time I
>> did launch all the services: mysql (it autostarts), docker, kurento,
>> tomcat..... except the coturn! I had just completely forgotten about the
>> need to launch coturn.
>>
>> You are right, Maxim! Coturn was not started. I followed your suggestion,
>> killed the extra tomcats and launched coturn. Everyrhing works superbly now!
>>
>> My international meeting failed yesterday due to this simple oversight on
>> my part. No worries, I will schedule a new one.
>>
>> And thank you for showing me a more efficient way of doing the 'ps'
>> command by piping it to grep to see only the processes I am interested in.
>>
>> Have a good afternoon.
>>
>> On Thu, Oct 29, 2020, 02:55 Maxim Solodovnik <solomax...@gmail.com>
>> wrote:
>>
>>> Well,
>>>
>>> I can see you have 3 tomcats running (which is weird)
>>>
>>> And no turn server
>>> Please start one and re-check :)
>>>
>>> from mobile (sorry for typos ;)
>>>
>>>
>>> On Thu, Oct 29, 2020, 13:35 Robert Savickas <robsavic...@gmail.com>
>>> wrote:
>>>
>>>> Dear Maxim,
>>>>
>>>> Thank you. May be that was my problem: I should not have moved from
>>>> 18.04 to 20.04...
>>>>
>>>> That also was my very first thought: either the Fire Wall or the router
>>>> block the ports. That was the fist thing I checked.  In Firewall, all the
>>>> relevant ports (listed in Alvaro's document) are listed as "ALLOW IN".  And
>>>> the Internet Service Provider assured me that none of those ports is
>>>> blocked.
>>>>
>>>> I also attach the output of that command that you suggested.
>>>>
>>>> I do appreciate your attention to this; I know you are probably swamped
>>>> with questions.
>>>>
>>>> Robert.
>>>>
>>>>
>>>> On Thu, Oct 29, 2020, 01:53 Maxim Solodovnik <solomax...@gmail.com>
>>>> wrote:
>>>>
>>>>> Hello Robert,
>>>>>
>>>>> I'm using Ubuntu 18.04 in production due to it has native support for
>>>>> KMS
>>>>> You can check if everything up and running using
>>>>>
>>>>> `ps -ef| grep 'turn\|kure\|tomcat'`
>>>>>
>>>>> (for Ubuntu 20.04 there will be no process for KMS)
>>>>>
>>>>>
>>>>> your issue might be caused by the FW in the middle
>>>>> TURN will not work if its ports are blocked
>>>>>
>>>>>
>>>>> On Thu, 29 Oct 2020 at 12:23, Robert Savickas <robsavic...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> Denis, thank you!
>>>>>>
>>>>>> I did try to reboot and start the services multiple times, to no
>>>>>> avail.
>>>>>>
>>>>>> However, your response may indicate the potential issues:
>>>>>>
>>>>>> I followed word-for-word Alvaro's guide "Installation OpenMeetings
>>>>>> 5.0.1 on Ubuntu 20.04 lts.pdf", written on 23-9-2020.
>>>>>>
>>>>>> So, the potential issues:
>>>>>>
>>>>>> 1) That guide talks about Tomcat3 only, while you mention Tomcat4.
>>>>>>
>>>>>> 2) That guide calls Curento "kms", as in "sudo docker start kms",
>>>>>> but you say it should be "sudo /etc/init.d/kurento-media-server start
>>>>>> ".
>>>>>>
>>>>>> I have faith in Alvaro's work, as I had relied on it before. But, we
>>>>>> all make mistakes.
>>>>>>
>>>>>> So, which way is correct?
>>>>>>
>>>>>> Thank you.
>>>>>> Robert
>>>>>>
>>>>>>
>>>>>> On Thu, Oct 29, 2020, 01:10 Denis Noctor <denisnoc...@gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> ... follow up to last message, assuming Tomcat4 is installed... try
>>>>>>> reboot... then in the following order:
>>>>>>>
>>>>>>> (Ubuntu... 18.04)
>>>>>>>
>>>>>>> sudo /etc/init.d/coturn start
>>>>>>> sudo /etc/init.d/mysql start
>>>>>>> sudo /etc/init.d/kurento-media-server start
>>>>>>> sudo /etc/init.d/tomcat4 start
>>>>>>>
>>>>>>> Sent from my iPhone
>>>>>>>
>>>>>>> On Oct 28, 2020, at 10:52 PM, Robert Savickas <robsavic...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Dear Maxim,
>>>>>>>
>>>>>>> Yes, I believe TURN should be configured because I religiously
>>>>>>> followed Alvaro's installation guide to the letter.
>>>>>>>
>>>>>>> I just checked the Turn setup, and it corresponds precisely to
>>>>>>> Alvaro's suggestions. Is there a resource in addition to Alvaro's guide
>>>>>>> that I should follow?
>>>>>>>
>>>>>>> Basically, all the users who are on the same network as the server,
>>>>>>> can enjoy OM beautifully. However, users who are outside of the network 
>>>>>>> can
>>>>>>> see and hear only themselves. For all others, they see only the photos.
>>>>>>>
>>>>>>> I, as the administrator, do remain on the same network as the
>>>>>>> server, but can not see or hear the participants who are outside the
>>>>>>> network, again, only the photos.
>>>>>>>
>>>>>>> First, I thought that perhaps the firewall or the router are
>>>>>>> blocking some ports. But that is not the case.
>>>>>>>
>>>>>>> But I did notice these two odd facts:
>>>>>>>
>>>>>>> 1) there is *no* logfile in the /var/log/turnserver directory. The
>>>>>>> directory is empty. Which seems to suggest that Turn never ran... (the 
>>>>>>> log
>>>>>>> file *is* listed in the /etc/turnserver.conf file).
>>>>>>>
>>>>>>> 2) whenever I issue the command: "service tomcat3 status", it tells
>>>>>>> me that it is inactive. If i restart it by using the command
>>>>>>> "/etc/init.d/tomcat3 restart", it still apprears as inactive.
>>>>>>>
>>>>>>> Tomcat configs are consistent with Alvaro's guide....
>>>>>>>
>>>>>>> Thank you.
>>>>>>> Robert
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Oct 28, 2020, 21:48 Maxim Solodovnik <solomax...@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hello Robert,
>>>>>>>>
>>>>>>>> Do you have TURN server configured?
>>>>>>>> Audio/video is absent from both(multiple) parties? or just some of
>>>>>>>> them?
>>>>>>>>
>>>>>>>> On Thu, 29 Oct 2020 at 01:25, Robert Savickas <
>>>>>>>> robsavic...@gmail.com> wrote:
>>>>>>>>
>>>>>>>>> Dear friends,
>>>>>>>>>
>>>>>>>>> All my tests were fine. But now, I am running a live
>>>>>>>>> (trans-Atlantic) session, and there is no video or sound.
>>>>>>>>>
>>>>>>>>> Chat box works. White board too. KMS seems to be running and no
>>>>>>>>> errors.
>>>>>>>>>
>>>>>>>>> On Wed, Oct 28, 2020, 04:12 Ali Alhaidary <
>>>>>>>>> ali.alhaid...@the5stars.org> wrote:
>>>>>>>>>
>>>>>>>>>> Hi,
>>>>>>>>>>
>>>>>>>>>> if you are a heavy user of the WB, you can add icons to
>>>>>>>>>> /opt/om-folder/webapps/openmeetings/public/cliparts/ and use it in 
>>>>>>>>>> your
>>>>>>>>>> presentations/lectures :-)
>>>>>>>>>> On 10/28/20 10:28 AM, Maxim Solodovnik wrote:
>>>>>>>>>>
>>>>>>>>>> Every "silly question" most probably highlights UX issue ...
>>>>>>>>>> Please let us know if you see how user interface can be made more
>>>>>>>>>> intuitive :)
>>>>>>>>>>
>>>>>>>>>> On Wed, 28 Oct 2020 at 14:02, Robert Savickas <
>>>>>>>>>> robsavic...@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> As I supposed before: this was a silly question on my part.
>>>>>>>>>>> Please forgive me for not being aware of the options (2) and (3) 
>>>>>>>>>>> that you
>>>>>>>>>>> mentioned. They are what I sought. I am becoming more familiar with 
>>>>>>>>>>> OM.
>>>>>>>>>>> Thank you.
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <
>>>>>>>>>>> solomax...@gmail.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Well,
>>>>>>>>>>>>
>>>>>>>>>>>> it sounds like we are talking about different things
>>>>>>>>>>>>
>>>>>>>>>>>> Currently there are 3 download options for WB
>>>>>>>>>>>> 1) *diskette icon* in WB tools - will save WB in internal
>>>>>>>>>>>> format, you can then load saved WB and use it's objects (no 
>>>>>>>>>>>> download)
>>>>>>>>>>>> 2) Menu -> Action -> *Download as PDF* - will convert current
>>>>>>>>>>>> WB to PDF format and will show you "save as" dialog
>>>>>>>>>>>> 3) Menu -> Action -> *Download as PNG* - will convert current
>>>>>>>>>>>> WB to PNG (current slide only) format and will show you "save as" 
>>>>>>>>>>>> dialog
>>>>>>>>>>>>
>>>>>>>>>>>> which option are you using?
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <
>>>>>>>>>>>> robsavic...@gmail.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Maxim,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you. For now, i just need the pdf file. So, if you are
>>>>>>>>>>>>> saying it is already being saved, that's perfect!  However, I 
>>>>>>>>>>>>> could not
>>>>>>>>>>>>> find it anywhere on my machine. For example, when i saved the 
>>>>>>>>>>>>> whiteboard
>>>>>>>>>>>>> image to file Lenta.pdf, it appears among the files attributed to 
>>>>>>>>>>>>> this
>>>>>>>>>>>>> meeting room, but I could not find Lenta.pdf anywhere on the hard 
>>>>>>>>>>>>> drive...
>>>>>>>>>>>>> and downloading it from the meeting room is disabled (I still can 
>>>>>>>>>>>>> download
>>>>>>>>>>>>> the files that I uploaded, but not pdf image of the board).
>>>>>>>>>>>>>
>>>>>>>>>>>>> An unrelated question. I took about one entire day to
>>>>>>>>>>>>> translate all of the interface into the Lithuanian language. So, 
>>>>>>>>>>>>> now I have
>>>>>>>>>>>>> OM in Lithuanian, for some of the very few (senior-age) users who 
>>>>>>>>>>>>> are still
>>>>>>>>>>>>> not comfortable with English.  Do you want me to send you the 
>>>>>>>>>>>>> *_lt* file
>>>>>>>>>>>>> for inclusion in OM asortiment of languages?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <
>>>>>>>>>>>>> solomax...@gmail.com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> AFAIR save whiteboard as PDF is implemented via download PDF
>>>>>>>>>>>>>> file
>>>>>>>>>>>>>> Or you are talking about "Save whiteboard"? it saves
>>>>>>>>>>>>>> whiteboard to the tree, BUT this is NOT PDF ...
>>>>>>>>>>>>>> this is JSON and I'm not sure why do you need to download it
>>>>>>>>>>>>>> ....
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <
>>>>>>>>>>>>>> rob...@savickas.us> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Maxim and Thomas,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I installed the latest OM afresh, not updating the old
>>>>>>>>>>>>>>> version. So, Applications Context file should be current. I did 
>>>>>>>>>>>>>>> NOT edit
>>>>>>>>>>>>>>> it.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> My uploaded files can be downloaded without a problem at
>>>>>>>>>>>>>>> all. But the PDF files saved from the whiteboard --- not at 
>>>>>>>>>>>>>>> all... Same
>>>>>>>>>>>>>>> problem as that indicated by Thomas.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *From: *Thomas Scholzen <tschol...@buche17.de>
>>>>>>>>>>>>>>> *To: *user@openmeetings.apache.org
>>>>>>>>>>>>>>> *CC: *Maxim Solodovnik <solomax...@gmail.com>
>>>>>>>>>>>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>>>>>>>>>>>> *Subject: *Re: Download whiteboard file
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Yes, after upload I can download a PDF. But not a PDF that
>>>>>>>>>>>>>>> was generated from the whiteboard.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>>>>>>>>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <
>>>>>>>>>>>>>>> solomax...@gmail.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> hello,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> by design downloadable types are: images, documents and
>>>>>>>>>>>>>>> recordings
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Whiteboard saved as PNG or PDF should be downloadable, will
>>>>>>>>>>>>>>> try to double-check
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <
>>>>>>>>>>>>>>> tschol...@buche17.de> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and
>>>>>>>>>>>>>>> .doc files after I uploaded them. I can not download .avi files 
>>>>>>>>>>>>>>> (even after
>>>>>>>>>>>>>>> fresh upload) and .pdf files generated by saving the whiteboard.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Robert,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I just checked and I also can not download documents from
>>>>>>>>>>>>>>> the folder view. However, I can download the content of the 
>>>>>>>>>>>>>>> whiteboard by
>>>>>>>>>>>>>>> using "actions" from the menu and "download as PDF".
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>> Thomas
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear friends,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I am sure the question below has already been asked, and
>>>>>>>>>>>>>>> probably falls into the category of silly questions. 
>>>>>>>>>>>>>>> Nevertheless, I will
>>>>>>>>>>>>>>> ask, as I need to use this feature in a meeting that occurs in 
>>>>>>>>>>>>>>> just a few
>>>>>>>>>>>>>>> hours...
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I did some work in the whiteboard and saved it in a pdf
>>>>>>>>>>>>>>> file, which appears in the list of files for the given meeting 
>>>>>>>>>>>>>>> room.
>>>>>>>>>>>>>>> However, when I try to download it to the local disk of my 
>>>>>>>>>>>>>>> Ubuntu 20.04
>>>>>>>>>>>>>>> laptop, the download button seems disabled. I have been trying 
>>>>>>>>>>>>>>> to figure it
>>>>>>>>>>>>>>> out, but seems in vain.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I am the administrator; so, have all the rights...
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Could anyone suggest what I might be doing wrong?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thank you very much.
>>>>>>>>>>>>>>> Robert
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>> Maxim
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Best regards,
>>>>>>>>>>>> Maxim
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Best regards,
>>>>>>>>>> Maxim
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Best regards,
>>>>>>>> Maxim
>>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>
>
> --
> Best regards,
> Maxim
>

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