-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Nam,
That's not enough of the log file to know what went wrong. When sending part of a vcld.log file, it's best to look for a line toward the bottom of the file containing CRITICAL. Then, send about 60 lines *before* the CRITIAL line all the way through the CRITIAL line. Try attaching it instead of including it inline so that the lines don't get broken up. However, I don't remember if this mailing list will allow a .log file to be attached. I am pretty sure it will not allow a .zip file to be attached. So, don't compress it first. Josh On Wednesday, May 20, 2020 4:32:45 PM EDT nam kim wrote: > HI Josh, > this is vcld.log > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| The > > image cr > eation request and the computing resource have > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| been > > placed > in a safe mode. The VCL system administrators > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| have > > been no > tified for manual intervention. > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| Once > > the iss > ues have been resolved, you will be notified > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| by the > > succe > ssful completion email or contacted directly > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| by the > > VCL s > ystem administrators. > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| If you > > do no > t receive a response within one business day, please > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| reply > > to thi > s email. > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| Thank > > You, > > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| VCL Team > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| ' > > 2020-05-20 > 13:28:45|15115|1|4|image|Module.pm:_get_message_variable|1923|retriev > ed user message variable: usermessage|image_creation_delayed|Global, > returning a > rray: > > On Sat, May 9, 2020 at 10:27 PM nam kim <[email protected]> wrote: > > I followed the installation instruction and installed web portal and > > management node at the same machine. Then I tried to create a new image > > at > > the web portal, > > there is no create/upgrade image section. > > > > Please help. > > > > -Nam - -- - ------------------------------- Josh Thompson VCL Developer North Carolina State University my GPG/PGP key can be found on pool.sks-keyservers.net All electronic mail messages in connection with State business which are sent to or received by this account are subject to the NC Public Records Law and may be disclosed to third parties. -----BEGIN PGP SIGNATURE----- iF0EARECAB0WIQRMIdRtWXideTZDK31X8tBw1209AwUCXsWa6QAKCRBX8tBw1209 AyhtAJ0dGo6GZjT4IMxJD28/HPwRPy0G8gCfcXtPxSuLrPWZmbIAjjPpYM14EoQ= =hHKI -----END PGP SIGNATURE-----
