Hi Mike,

Windows VM's provisioning engine is already set as "VMware".  but I changed
the state to "available" from "maintenance"

On Thu, May 21, 2020 at 10:16 AM Mike Jennings <[email protected]> wrote:

> Nam,
>
> on the VCL web interface, do you have a provisioning engine selected for
> the computer that you are trying to capture a image for?  You need to make
> sure that this is set.  You can do it by going to Manage -> Manage
> Computers -> Edit Computer Profiles
>
> Select "Edit" next to the computer you are trying to capture the image
> for, and then make sure the provisioning engine has been set.
>
> Mike Jennings
>
> On Thu, May 21, 2020 at 1:10 PM nam kim <[email protected]> wrote:
>
>> Hi Josh,
>> I restarted vcld --setup and the output of the browser is
>> Current Reservations
>>
>> You currently have the following normal reservations:
>>
>> Environment Starting Ending Initially requested Req ID
>> Reservation is being captured win10 Thursday, May 21, 2020, 10:00 am 
>> Thursday,
>> May 21, 2020, 11:00 am Thursday, May 21, 2020, 10:00 am 2
>>
>> This page will automatically update every 20 seconds until the
>> *Pending...* reservation is ready.
>>
>> I have not reserved anything, but 1 hour reservation setup like the above?
>>
>> I also attached the vcld.log which containing CRITICAL.
>>
>>
>>
>> On Wed, May 20, 2020 at 2:54 PM nam kim <[email protected]> wrote:
>>
>>> attached.  Thanks -Nam
>>>
>>> On Wed, May 20, 2020 at 2:02 PM Josh Thompson <[email protected]>
>>> wrote:
>>>
>>>> -----BEGIN PGP SIGNED MESSAGE-----
>>>> Hash: SHA1
>>>>
>>>> Hi Nam,
>>>>
>>>> That's not enough of the log file to know what went wrong.  When
>>>> sending part
>>>> of a vcld.log file, it's best to look for a line toward the bottom of
>>>> the file
>>>> containing CRITICAL.  Then, send about 60 lines *before* the CRITIAL
>>>> line all
>>>> the way through the CRITIAL line.  Try attaching it instead of
>>>> including it
>>>> inline so that the lines don't get broken up.  However, I don't
>>>> remember if
>>>> this mailing list will allow a .log file to be attached.  I am pretty
>>>> sure it
>>>> will not allow a .zip file to be attached.  So, don't compress it first.
>>>>
>>>> Josh
>>>>
>>>> On Wednesday, May 20, 2020 4:32:45 PM EDT nam kim wrote:
>>>> > HI Josh,
>>>> > this is vcld.log
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> The
>>>> >
>>>> > image cr
>>>> > eation request and the computing resource have
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> been
>>>> >
>>>> > placed
>>>> > in a safe mode. The VCL system administrators
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> have
>>>> >
>>>> > been no
>>>> > tified for manual intervention.
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> Once
>>>> >
>>>> > the iss
>>>> > ues have been resolved, you will be notified
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> by the
>>>> >
>>>> > succe
>>>> > ssful completion email or contacted directly
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> by the
>>>> >
>>>> > VCL s
>>>> > ystem administrators.
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> If you
>>>> >
>>>> > do no
>>>> > t receive a response within one business day, please
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> reply
>>>> >
>>>> > to thi
>>>> > s email.
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> Thank
>>>> >
>>>> > You,
>>>> >
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
>>>> VCL Team
>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| '
>>>> >
>>>> > 2020-05-20
>>>> > 13:28:45|15115|1|4|image|Module.pm:_get_message_variable|1923|retriev
>>>> > ed user message variable: usermessage|image_creation_delayed|Global,
>>>> > returning a
>>>> > rray:
>>>> >
>>>> > On Sat, May 9, 2020 at 10:27 PM nam kim <[email protected]> wrote:
>>>> > > I followed the installation instruction and installed web portal and
>>>> > > management node at the same machine.  Then I tried to create a new
>>>> image
>>>> > > at
>>>> > > the web portal,
>>>> > > there is no create/upgrade image section.
>>>> > >
>>>> > > Please help.
>>>> > >
>>>> > > -Nam
>>>> - --
>>>> - -------------------------------
>>>> Josh Thompson
>>>> VCL Developer
>>>> North Carolina State University
>>>>
>>>> my GPG/PGP key can be found on pool.sks-keyservers.net
>>>>
>>>> All electronic mail messages in connection with State business which
>>>> are sent to or received by this account are subject to the NC Public
>>>> Records Law and may be disclosed to third parties.
>>>> -----BEGIN PGP SIGNATURE-----
>>>>
>>>> iF0EARECAB0WIQRMIdRtWXideTZDK31X8tBw1209AwUCXsWa6QAKCRBX8tBw1209
>>>> AyhtAJ0dGo6GZjT4IMxJD28/HPwRPy0G8gCfcXtPxSuLrPWZmbIAjjPpYM14EoQ=
>>>> =hHKI
>>>> -----END PGP SIGNATURE-----
>>>>
>>>>
>>>>
>>>>

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