Nam,

If you run the command

tail -f /var/log/vcld.log | grep -P '.\|[0-9]+\|[0-9]+\|6\|'

You will see the vcld log in real-time and can see if anything fails and at 
what step for troubleshooting.

On May 21, 2020 6:59 PM, nam kim <[email protected]> wrote:
WARNING: This email originated outside the Hostos campus. Do not click links or 
open attachments unless you recognize the sender and know the content is safe. 
Never provide login credentials, financial or sensitive details in response to 
an email or by clicking on a link. Report suspicious emails to: 
[email protected]

After running vcld --setup, it looked OK, I checked vcld.log where there is not 
CRITICAL section.
But in the Browser, I still cannot make a reservation.
Here is the part of log as running vcld --setup

Use Sysprep: No

Enter the name of the image to be captured: ('c' to cancel): win10-1903

Added new image to database: 'win10-1903'
   image.name<http://image.name>: vmwarewin10-win1019037-v0
   image.id<http://image.id>: 7
   imagerevision.id<http://imagerevision.id>: 6
   imagemeta.id<http://imagemeta.id>: 6
   resource.id<http://resource.id>: 16

----------------------------------------------------------------------------
Inserted imaging request to the database:
request ID: 3
reservation ID: 6

This process will now display the contents of the vcld.log file if the vcld
daemon is running. If you do not see many lines of additional output, exit this
process, start the vcld daemon, and monitor the image capture process by running
the command:
tail -f /var/log/vcld.log | grep -P '.\|[0-9]+\|[0-9]+\|6\|'

----------------------------------------------------------------------------
|10918|||vcld|utils.pm:xmlrpc_call|9620| username: vclsystem@Local
2020-05-21 15:52:29|10918|||vcld|utils.pm:xmlrpc_call|9665|called 
RPC::XML::Client::send_request:
|10918|||vcld|utils.pm:xmlrpc_call|9665| arguments: 
XMLRPCfinishBaseImageCapture, 1, 16, 1
|10918|||vcld|utils.pm:xmlrpc_call|9665| response value:
|10918|||vcld|utils.pm:xmlrpc_call|9665| : {
|10918|||vcld|utils.pm:xmlrpc_call|9665| :   "status" => "success"
|10918|||vcld|utils.pm:xmlrpc_call|9665| : }
2020-05-21 15:52:29|10918|||vcld|utils.pm:add_imageid_to_newimages|9562|added 
image to owner's new images group, user ID: 1, image resource ID: 16, VM image: 
1
2020-05-21 15:52:29|10918|||vcld|utils.pm:insert_request|8351|inserted new 
reservation for request 3: 6
2020-05-21 15:52:35|10976|||vcld|vcld:main|179|lastcheckin time updated for 
management node 1: 1590101555
2020-05-21 15:52:35|10976|3|3|image|utils.pm:check_time|1252|request state is 
'image', returning 'start'
2020-05-21 15:52:35|10976|3|3|image|utils.pm:run_command|9339|executed command: 
'ps -e -o pid,args | grep -P "vcld .\|[0-9]+\|[0-9]+\|3\|"', exit status: 1, 
output:
2020-05-21 
15:52:35|10976|3|3|image|utils.pm:is_management_node_process_running|9776|process
 is NOT running, identifier: 'vcld .\|[0-9]+\|[0-9]+\|3\|'
2020-05-21 15:52:35|10976|3|3|image|vcld:main|299|reservation 3 is NOT already 
being processed
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_user_info|6696|UID value is 
not configured for admin@Local, setting UID=501, setting 
FEDERATED_LINUX_AUTHENTICATION=0
2020-05-21 
15:52:35|10976|3|3|image|utils.pm:get_image_active_directory_domain_info|14622|image
 1 is not configured for Active Directory
2020-05-21 
15:52:35|10976|3|3|image|utils.pm:get_production_imagerevision_info|3640|retrieved
 info from database for production revision for image identifier '1', 
production image: 'noimage'
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_computer_info|7043|skipping 
retrieval of VM host 1 info for VM-Host to avoid recursion
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_computer_info|7063|retrieved 
info for computer: VM-Host (1)
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_vmhost_info|4005|retrieved VM 
host 1 info, VM host ID: 1, computer: VM-Host, computer ID: 1
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_computer_info|7063|retrieved 
info for computer: VM-Host (1)
2020-05-21 
15:52:35|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655|retrieved
 connect method info for reservation 3:
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| : {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :   1 => {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"RETRIEVAL_TIME" => "1590101555",
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"connectmethodmap" => {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"OSid" => undef,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"OStypeid" => 3,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"autoprovisioned" => undef,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"connectmethodid" => 1,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"disabled" => 0,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"imagerevisionid" => undef
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     },
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"connectmethodport" => {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       1 
=> {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :         
"connectmethodid" => 1,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :         
"id" => 1,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :         
"port" => 22,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :         
"protocol" => "TCP"
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       }
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     },
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"description" => "SSH for Linux & Unix",
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     "id" 
=> 1,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"name" => "SSH",
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"servicename" => "ext_sshd",
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"startupscript" => "/etc/init.d/ext_sshd"
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :   }
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| : }
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_user_info|6696|UID value is 
not configured for admin@Local, setting UID=501, setting 
FEDERATED_LINUX_AUTHENTICATION=0
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_imagemeta_info|3752|retrieved 
imagemeta info:
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| : {
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| :   "architecture" => "",
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| :   "checkuser" => 1,
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| :   "id" => 6,
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| :   "postoption" => "",
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| :   "rootaccess" => 1,
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| :   "sethostname" => "",
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| :   "subimages" => 0,
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| :   "sysprep" => 0
|10976|3|3|image|utils.pm:get_imagemeta_info|3752| : }
2020-05-21 
15:52:35|10976|3|3|image|utils.pm:get_image_active_directory_domain_info|14622|image
 7 is not configured for Active Directory
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_computer_info|7043|skipping 
retrieval of VM host 1 info for VM-Host to avoid recursion
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_computer_info|7063|retrieved 
info for computer: VM-Host (1)
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_vmhost_info|4005|retrieved VM 
host 1 info, VM host ID: 1, computer: VM-Host, computer ID: 1
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_computer_info|7063|retrieved 
info for computer: winVM (2)
2020-05-21 
15:52:35|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655|retrieved
 connect method info for reservation 6:
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| : {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :   2 => {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"RETRIEVAL_TIME" => "1590101555",
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"connectmethodmap" => {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"OSid" => undef,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"OStypeid" => 1,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"autoprovisioned" => undef,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"connectmethodid" => 2,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"disabled" => 0,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       
"imagerevisionid" => undef
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     },
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"connectmethodport" => {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       2 
=> {
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :         
"connectmethodid" => 2,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :         
"id" => 2,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :         
"port" => 3389,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :         
"protocol" => "TCP"
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :       }
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     },
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"description" => "Remote Desktop for Windows",
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     "id" 
=> 2,
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"name" => "RDP",
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"servicename" => "TermService",
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :     
"startupscript" => undef
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| :   }
|10976|3|3|image|utils.pm:get_reservation_connect_method_info|11655| : }
2020-05-21 15:52:35|10976|3|3|image|utils.pm:get_user_info|6696|UID value is 
not configured for admin@Local, setting UID=501, setting 
FEDERATED_LINUX_AUTHENTICATION=0
2020-05-21 15:52:35|10976|3|3|image|vcld:main|305|retrieved request information 
from database
2020-05-21 
15:52:35|10976|3|3|image|utils.pm:delete_computerloadlog_reservation|5792|deleted
 rows from computerloadlog matching loadstate regex 'exited' for reservation 
IDs: 3
2020-05-21 15:52:35|10976|3|3|image|utils.pm:insertloadlog|2572|inserted 
'begin' computerloadlog entry
2020-05-21 15:52:35|10976|3|3|image|vcld:make_new_child|519|request will be 
processed by image.pm<http://image.pm>
2020-05-21 15:52:35|10976|3|3|image|vcld:make_new_child|541|created child 
process 11202 for reservation 3, state: image, current number of forked kids: 1
2020-05-21 15:52:35|10976|3|6|image|utils.pm:check_time|1252|request state is 
'image', returning 'start'
2020-05-21 
15:52:35|11202|3|3|image|utils.pm:rename_vcld_process|6112|reservation count: 2
2020-05-21 15:52:35|11202|3|3|image|utils.pm:rename_vcld_process|6139|renamed 
process to 'vcld '|11202|3|3|image|' VM-Host>VM-Host noimage admin 
(cluster=parent)'
2020-05-21 15:52:35|11202|3|3|image|State.pm:initialize|86|initializing 
VCL::Module::State object
2020-05-21 15:52:35|11202|3|3|image|Module.pm:code_loop_timeout|1564|waiting 
for all reservation processes to begin, maximum of 300 seconds
|11202|3|3|image|State.pm:does_loadstate_exist_all_reservations|570| does not 
exist for reservation IDs: 6
2020-05-21 15:52:35|11202|3|3|image|Module.pm:code_loop_timeout|1586|attempt 1: 
waiting for all reservation processes to begin (0/300 elapsed/remaining 
seconds), sleeping for 5 seconds
2020-05-21 15:52:35|10976|3|6|image|utils.pm:run_command|9339|executed command: 
'ps -e -o pid,args | grep -P "vcld .\|[0-9]+\|[0-9]+\|6\|"', exit status: 1, 
output:
2020-05-21 
15:52:35|10976|3|6|image|utils.pm:is_management_node_process_running|9776|process
 is NOT running, identifier: 'vcld .\|[0-9]+\|[0-9]+\|6\|'
2020-05-21 
15:52:35|10976|3|6|image|utils.pm:reservation_being_processed|9275|reservation 
6 is NOT currently being processed
|10976|3|6|image|utils.pm:reservation_being_processed|9275| reservation ID: 6
|10976|3|6|image|utils.pm:reservation_being_processed|9275| parent reservation 
ID: 3
|10976|3|6|image|utils.pm:reservation_being_processed|9275| reservation 
computerloadlog 'begin' entry exists: no
|10976|3|6|image|utils.pm:reservation_being_processed|9275| parent reservation 
computerloadlog 'begin' entry exists: yes
|10976|3|6|image|utils.pm:reservation_being_processed|9275| reservation process 
running: no
2020-05-21 15:52:35|10976|3|6|image|vcld:main|299|reservation 6 is NOT already 
being processed
2020-05-21 
15:52:35|10976|3|6|image|utils.pm:delete_computerloadlog_reservation|5792|deleted
 rows from computerloadlog matching loadstate regex 'exited' for reservation 
IDs: 6
2020-05-21 15:52:35|10976|3|6|image|utils.pm:insertloadlog|2572|inserted 
'begin' computerloadlog entry
2020-05-21 15:52:35|10976|3|6|image|vcld:make_new_child|519|request will be 
processed by image.pm<http://image.pm>
2020-05-21 15:52:35|10976|3|6|image|vcld:make_new_child|541|created child 
process 11210 for reservation 6, state: image, current number of forked kids: 2
2020-05-21 15:52:35|11210|3|6|image|vcld:make_new_child|571|vcld environment 
variable set to 0 for this process
2020-05-21 
15:52:35|11210|3|6|image|DataStructure.pm:is_parent_reservation|1156|this is a 
child reservation, parent reservation ID for this request: 3
2020-05-21 
15:52:35|11210|3|6|image|utils.pm:rename_vcld_process|6112|reservation count: 2
2020-05-21 15:52:35|11210|3|6|image|utils.pm:rename_vcld_process|6139|renamed 
process to 'vcld '|11210|3|6|image|' winVM>VM-Host vmwarewin10-win1019037-v0 
admin (cluster=child)'
2020-05-21 15:52:35|11210|3|6|image|vcld:make_new_child|589|loaded VCL::image 
module
2020-05-21 15:52:35|11210|3|6|image|Module.pm:new|188|VCL::image object created 
for state image, address: 3af7fa0
2020-05-21 15:52:35|11210|3|6|image|State.pm:initialize|86|initializing 
VCL::Module::State object
2020-05-21 
15:52:35|11210|3|6|image|DataStructure.pm:is_parent_reservation|1156|this is a 
child reservation, parent reservation ID for this request: 3
2020-05-21 15:52:35|11210|3|6|image|State.pm:initialize|103|obtained a database 
handle for this state process, stored as $ENV{dbh}
2020-05-21 
15:52:35|11210|3|6|image|utils.pm:update_reservation_lastcheck|5499|updated 
reservation.lastcheck to '2020-05-21 15:52:35' for reservation IDs: 6
2020-05-21 15:52:35|11210|3|6|image|Module.pm:code_loop_timeout|1564|waiting 
for all reservation processes to begin, maximum of 300 seconds
2020-05-21 
15:52:35|11210|3|6|image|State.pm:does_loadstate_exist_all_reservations|577|computerloadlog
 'begin' entry exists for all reservations
2020-05-21 15:52:35|11210|3|6|image|Module.pm:code_loop_timeout|1577|waiting 
for all reservation processes to begin, code returned true
2020-05-21 15:52:35|11210|3|6|image|State.pm:initialize|157|child reservation, 
not updating request state to 'pending'
2020-05-21 
15:52:35|11210|3|6|image|Module.pm:create_os_object|449|VCL::Module::OS::Windows::Version_10::10
 module loaded
2020-05-21 
15:52:35|11210|3|6|image|Module.pm:new|192|VCL::Module::OS::Windows::Version_10::10
 object created for image vmwarewin10-win1019037-v0, address: 403dca0
2020-05-21 15:52:35|11210|3|6|image|DataStructure.pm:_initialize|714|image 
identifier argument was specified: noimage, DataStructure object will contain 
image information for the production imagerevision of this image
2020-05-21 
15:52:35|11210|3|6|image|utils.pm:get_production_imagerevision_info|3640|retrieved
 info from database for production revision for image identifier 'noimage', 
production image: 'noimage'
2020-05-21 15:52:35|11210|3|6|image|DataStructure.pm:_initialize|744|retrieved 
data for imagerevision ID: 1
2020-05-21 15:52:35|11210|3|6|image|DataStructure.pm:_initialize|760|retrieved 
data for image ID: 1
2020-05-21 
15:52:35|11210|3|6|image|Module.pm:create_mn_os_object|538|VCL::Module::OS::Linux::ManagementNode
 module loaded
2020-05-21 
15:52:35|11210|3|6|image|Module.pm:new|199|VCL::Module::OS::Linux::ManagementNode
 object created, address: 4b47c30
2020-05-21 
15:52:35|11210|3|6|image|utils.pm:hostname_to_ip_address|13960|resolved IP 
address from hostname localhost --> 127.0.0.1
2020-05-21 
15:52:35|11210|3|6|image|DataStructure.pm:set_computer_private_ip_address|1675|private
 IP address of localhost set to 127.0.0.1
2020-05-21 
15:52:35|11210|3|6|image|Module.pm:create_mn_os_object|543|VCL::Module::OS::Linux::ManagementNode
 OS object created, address: 4b47c30
2020-05-21 15:52:35|11210|3|6|image|Module.pm:set_mn_os|1177|storing reference 
to managment node OS object (address: 4b47c30) in this 
VCL::Module::OS::Windows::Version_10::10 object (address: 403dca0)
2020-05-21 15:52:35|11210|3|6|image|Windows.pm:initialize|287|beginning Windows 
module initialization
2020-05-21 15:52:35|11210|3|6|image|Windows.pm:initialize|297|Windows module 
initialization complete
[root@localhost ~]#

On Thu, May 21, 2020 at 3:46 PM nam kim 
<[email protected]<mailto:[email protected]>> wrote:
Josh,
After rebooting VMHost esxi, private IP changed from 192.168.51.24 to 
192.168.51.29.
Sorry.

On Thu, May 21, 2020 at 3:42 PM nam kim 
<[email protected]<mailto:[email protected]>> wrote:
Josh,
I cannot ssh from VCL MN(192.168.51.1) to VMHost, vmware esxi (192.168.51.24).  
I enabled sshd of esxi with 192.168.0.10 7 from the browser.
Hmmm... do you know how to enable SSH from 192.168.51.24 either?  I will check 
too.

BTW, I am install SDK packages.. it's a painstaking and cumbersome.

-Nam

On Thu, May 21, 2020 at 10:59 AM Josh Thompson 
<[email protected]<mailto:[email protected]>> wrote:
Hi Nam,

Actually, you don't need to use the vSphere SDK if you are using standalone
ESXi hosts.  VCL can just use ssh to control them.  Make sure you can ssh from
your management node to the VM host (VM-Host, 192.168.51.24) without using a
password, i.e. using ssh identity keys.

Josh

On Thursday, May 21, 2020 1:44:29 PM EDT Mike Jennings wrote:
> nam,
>
> The issue is this right here
>
> 2020-05-21 10:00:56|2014|2|5|image|vSphere_SDK.pm:initialize|116|vSphere
> SDK for Perl does not appear to be installed on this managment node, unable
>
> to load VMware vSphere SDK Perl modules, error:
> |2014|2|5|image|vSphere_SDK.pm:initialize|116| Can't locate
>
> VMware/VIRuntime.pm in @INC (@INC contains:
> /usr/local/vcl-2.5.1/bin/../../../.. /usr/local/vcl-2.5.1/bin/../..
> /usr/local/vcl-2.5.1/bin/../../.. /usr/local/vcl-2.5.1/bin/../../../../..
> /usr/local/vcl-2.5.1/bin/.. /usr/local/vcl-2.5.1/bin/../lib
> /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl
> /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at (eval
> 352) line 1.
>
> |2014|2|5|image|vSphere_SDK.pm:initialize|116| BEGIN failed--compilation
>
> aborted at (eval 352) line 1.
>
> you need to install the VMWare vSphere SDK Perl Modules
>
> You can download this from here
> https://code.vmware.com/web/sdk/67/vsphere-perl
>
> I am not sure what version you need to download of this, I am assuming that
> the Perl SDK Version has to match the version of VCenter that you are
> currently running.
>
> Mike
>
> On Thu, May 21, 2020 at 1:39 PM nam kim 
> <[email protected]<mailto:[email protected]>> wrote:
> > Hi Mike,
> >
> > Windows VM's provisioning engine is already set as "VMware".  but I
> > changed the state to "available" from "maintenance"
> >
> > On Thu, May 21, 2020 at 10:16 AM Mike Jennings 
> > <[email protected]<mailto:[email protected]>> wrote:
> >> Nam,
> >>
> >> on the VCL web interface, do you have a provisioning engine selected for
> >> the computer that you are trying to capture a image for?  You need to
> >> make
> >> sure that this is set.  You can do it by going to Manage -> Manage
> >> Computers -> Edit Computer Profiles
> >>
> >> Select "Edit" next to the computer you are trying to capture the image
> >> for, and then make sure the provisioning engine has been set.
> >>
> >> Mike Jennings
> >>
> >> On Thu, May 21, 2020 at 1:10 PM nam kim 
> >> <[email protected]<mailto:[email protected]>> wrote:
> >>> Hi Josh,
> >>> I restarted vcld --setup and the output of the browser is
> >>> Current Reservations
> >>>
> >>> You currently have the following normal reservations:
> >>>
> >>> Environment Starting Ending Initially requested Req ID
> >>> Reservation is being captured win10 Thursday, May 21, 2020, 10:00 am
> >>> Thursday, May 21, 2020, 11:00 am Thursday, May 21, 2020, 10:00 am 2
> >>>
> >>> This page will automatically update every 20 seconds until the
> >>> *Pending...* reservation is ready.
> >>>
> >>> I have not reserved anything, but 1 hour reservation setup like the
> >>> above?
> >>>
> >>> I also attached the vcld.log which containing CRITICAL.
> >>>
> >>> On Wed, May 20, 2020 at 2:54 PM nam kim 
> >>> <[email protected]<mailto:[email protected]>> wrote:
> >>>> attached.  Thanks -Nam
> >>>>
> >>>> On Wed, May 20, 2020 at 2:02 PM Josh Thompson 
> >>>> <[email protected]<mailto:[email protected]>>
> >>>>
> >>>> wrote:
> >>>>> -----BEGIN PGP SIGNED MESSAGE-----
> >>>>> Hash: SHA1
> >>>>>
> >>>>> Hi Nam,
> >>>>>
> >>>>> That's not enough of the log file to know what went wrong.  When
> >>>>> sending part
> >>>>> of a vcld.log file, it's best to look for a line toward the bottom of
> >>>>> the file
> >>>>> containing CRITICAL.  Then, send about 60 lines *before* the CRITIAL
> >>>>> line all
> >>>>> the way through the CRITIAL line.  Try attaching it instead of
> >>>>> including it
> >>>>> inline so that the lines don't get broken up.  However, I don't
> >>>>> remember if
> >>>>> this mailing list will allow a .log file to be attached.  I am pretty
> >>>>> sure it
> >>>>> will not allow a .zip file to be attached.  So, don't compress it
> >>>>> first.
> >>>>>
> >>>>> Josh
> >>>>>
> >>>>> On Wednesday, May 20, 2020 4:32:45 PM EDT nam kim wrote:
> >>>>> > HI Josh,
> >>>>> > this is vcld.log
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> The
> >>>>>
> >>>>> > image cr
> >>>>> > eation request and the computing resource have
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> been
> >>>>>
> >>>>> > placed
> >>>>> > in a safe mode. The VCL system administrators
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> have
> >>>>>
> >>>>> > been no
> >>>>> > tified for manual intervention.
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> Once
> >>>>>
> >>>>> > the iss
> >>>>> > ues have been resolved, you will be notified
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> by the
> >>>>>
> >>>>> > succe
> >>>>> > ssful completion email or contacted directly
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> by the
> >>>>>
> >>>>> > VCL s
> >>>>> > ystem administrators.
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> If you
> >>>>>
> >>>>> > do no
> >>>>> > t receive a response within one business day, please
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> reply
> >>>>>
> >>>>> > to thi
> >>>>> > s email.
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> Thank
> >>>>>
> >>>>> > You,
> >>>>> >
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>>
> >>>>> VCL Team
> >>>>>
> >>>>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689|
> >>>>> > |'
> >>>>> >
> >>>>> > 2020-05-20
> >>>>> > 13:28:45|15115|1|4|image|Module.pm:_get_message_variable|1923|retrie
> >>>>> > v
> >>>>> > ed user message variable: usermessage|image_creation_delayed|Global,
> >>>>> > returning a
> >>>>> > rray:
> >>>>> >
> >>>>> > On Sat, May 9, 2020 at 10:27 PM nam kim 
> >>>>> > <[email protected]<mailto:[email protected]>> wrote:
> >>>>> > > I followed the installation instruction and installed web portal
> >>>>>
> >>>>> and
> >>>>>
> >>>>> > > management node at the same machine.  Then I tried to create a new
> >>>>>
> >>>>> image
> >>>>>
> >>>>> > > at
> >>>>> > > the web portal,
> >>>>> > > there is no create/upgrade image section.
> >>>>> > >
> >>>>> > > Please help.
> >>>>> > >
> >>>>> > > -Nam
> >>>>>
> >>>>> - --
> >>>>> - -------------------------------
> >>>>> Josh Thompson
> >>>>> VCL Developer
> >>>>> North Carolina State University
> >>>>>
> >>>>> my GPG/PGP key can be found on 
> >>>>> pool.sks-keyservers.net<http://pool.sks-keyservers.net>
> >>>>>
> >>>>> All electronic mail messages in connection with State business which
> >>>>> are sent to or received by this account are subject to the NC Public
> >>>>> Records Law and may be disclosed to third parties.
> >>>>> -----BEGIN PGP SIGNATURE-----
> >>>>>
> >>>>> iF0EARECAB0WIQRMIdRtWXideTZDK31X8tBw1209AwUCXsWa6QAKCRBX8tBw1209
> >>>>> AyhtAJ0dGo6GZjT4IMxJD28/HPwRPy0G8gCfcXtPxSuLrPWZmbIAjjPpYM14EoQ=
> >>>>> =hHKI
> >>>>> -----END PGP SIGNATURE-----


--
-------------------------------
Josh Thompson
Systems Programmer
Virtual Computing Lab (VCL)
North Carolina State University

[email protected]<mailto:[email protected]>
919-515-5323

my GPG/PGP key can be found at www.keyserver.net<http://www.keyserver.net>

All electronic mail messages in connection with State business which
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