Nam, on the VCL web interface, do you have a provisioning engine selected for the computer that you are trying to capture a image for? You need to make sure that this is set. You can do it by going to Manage -> Manage Computers -> Edit Computer Profiles
Select "Edit" next to the computer you are trying to capture the image for, and then make sure the provisioning engine has been set. Mike Jennings On Thu, May 21, 2020 at 1:10 PM nam kim <[email protected]> wrote: > Hi Josh, > I restarted vcld --setup and the output of the browser is > Current Reservations > > You currently have the following normal reservations: > > Environment Starting Ending Initially requested Req ID > Reservation is being captured win10 Thursday, May 21, 2020, 10:00 am Thursday, > May 21, 2020, 11:00 am Thursday, May 21, 2020, 10:00 am 2 > > This page will automatically update every 20 seconds until the > *Pending...* reservation is ready. > > I have not reserved anything, but 1 hour reservation setup like the above? > > I also attached the vcld.log which containing CRITICAL. > > > > On Wed, May 20, 2020 at 2:54 PM nam kim <[email protected]> wrote: > >> attached. Thanks -Nam >> >> On Wed, May 20, 2020 at 2:02 PM Josh Thompson <[email protected]> >> wrote: >> >>> -----BEGIN PGP SIGNED MESSAGE----- >>> Hash: SHA1 >>> >>> Hi Nam, >>> >>> That's not enough of the log file to know what went wrong. When sending >>> part >>> of a vcld.log file, it's best to look for a line toward the bottom of >>> the file >>> containing CRITICAL. Then, send about 60 lines *before* the CRITIAL >>> line all >>> the way through the CRITIAL line. Try attaching it instead of including >>> it >>> inline so that the lines don't get broken up. However, I don't remember >>> if >>> this mailing list will allow a .log file to be attached. I am pretty >>> sure it >>> will not allow a .zip file to be attached. So, don't compress it first. >>> >>> Josh >>> >>> On Wednesday, May 20, 2020 4:32:45 PM EDT nam kim wrote: >>> > HI Josh, >>> > this is vcld.log >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| The >>> > >>> > image cr >>> > eation request and the computing resource have >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| >>> been >>> > >>> > placed >>> > in a safe mode. The VCL system administrators >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| >>> have >>> > >>> > been no >>> > tified for manual intervention. >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| >>> Once >>> > >>> > the iss >>> > ues have been resolved, you will be notified >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| by >>> the >>> > >>> > succe >>> > ssful completion email or contacted directly >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| by >>> the >>> > >>> > VCL s >>> > ystem administrators. >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| If >>> you >>> > >>> > do no >>> > t receive a response within one business day, please >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| >>> reply >>> > >>> > to thi >>> > s email. >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| >>> Thank >>> > >>> > You, >>> > >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| >>> VCL Team >>> > |15115|1|4|image|DataStructure.pm:substitute_string_variables|2689| ' >>> > >>> > 2020-05-20 >>> > 13:28:45|15115|1|4|image|Module.pm:_get_message_variable|1923|retriev >>> > ed user message variable: usermessage|image_creation_delayed|Global, >>> > returning a >>> > rray: >>> > >>> > On Sat, May 9, 2020 at 10:27 PM nam kim <[email protected]> wrote: >>> > > I followed the installation instruction and installed web portal and >>> > > management node at the same machine. Then I tried to create a new >>> image >>> > > at >>> > > the web portal, >>> > > there is no create/upgrade image section. >>> > > >>> > > Please help. >>> > > >>> > > -Nam >>> - -- >>> - ------------------------------- >>> Josh Thompson >>> VCL Developer >>> North Carolina State University >>> >>> my GPG/PGP key can be found on pool.sks-keyservers.net >>> >>> All electronic mail messages in connection with State business which >>> are sent to or received by this account are subject to the NC Public >>> Records Law and may be disclosed to third parties. >>> -----BEGIN PGP SIGNATURE----- >>> >>> iF0EARECAB0WIQRMIdRtWXideTZDK31X8tBw1209AwUCXsWa6QAKCRBX8tBw1209 >>> AyhtAJ0dGo6GZjT4IMxJD28/HPwRPy0G8gCfcXtPxSuLrPWZmbIAjjPpYM14EoQ= >>> =hHKI >>> -----END PGP SIGNATURE----- >>> >>> >>> >>>
