Thanks Josh, The VM was indeed in a failed state. After making it available, I was able to monitor and captured the attached log showing the failure.
I don't know if I missed steps but I thought that the computer that gets added into VCL was for imaging and that subsequent reservations would spin up new vms. From the log, it looks like it is trying to SSH into the imaging computer and fails. Thanks. ________________________________________ From: Josh Thompson <[email protected]> Sent: Wednesday, May 20, 2020 5:23 PM To: [email protected] Subject: [EXTERNAL] Re: Unable to make reservations WARNING: This email originated outside the Hostos campus. Do not click links or open attachments unless you recognize the sender and know the content is safe. Never provide login credentials, financial or sensitive details in response to an email or by clicking on a link. Report suspicious emails to: [email protected] -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Ariel, The first thing to check would be the state of the VM. If it was left in a failed state, VCL won't consider it as available for being reserved. You can check that under Manage->Manage Computers->Edit Computer Profiles. Expand the filters and add State to the columns that are displayed. If it is failed, you can just edit the VM to change it to available. Josh On Wednesday, May 20, 2020 5:18:12 PM EDT MARTINEZ, ARIEL wrote: > When I log in to make a reservation, I get the error "There are no available > times that the selected image can be used." Just prior to this, a > reservation was made but it failed to provision for the user and eventually > expired. Now I am trying to go through the logs to see why it failed, but I > cannot reserve it again to troubleshoot. Any suggestions? > > Thanks. > > ________________________________ > This email may contain confidential material. If you were not an intended > recipient, please notify the sender and delete all copies. Eco-Tip: Think > green before you print. - -- - ------------------------------- Josh Thompson VCL Developer North Carolina State University my GPG/PGP key can be found on pool.sks-keyservers.net All electronic mail messages in connection with State business which are sent to or received by this account are subject to the NC Public Records Law and may be disclosed to third parties. -----BEGIN PGP SIGNATURE----- iF0EARECAB0WIQRMIdRtWXideTZDK31X8tBw1209AwUCXsWfzQAKCRBX8tBw1209 A12/AJ9xamgROmq9YM48XWlPNPrJ78lQ7gCePVWV0UdWgVToucQboIVHFXaF2oo= =kkz5 -----END PGP SIGNATURE-----
reservationlog
Description: reservationlog
