Hi Ariel,

All VMs that will be managed by VCL need to have an entry created for them in 
Computer Profiles.  They don't need to actually exist on the VM hosts.  VCL 
will take care of creating the actual VMs.  VCL needs all of the profiles 
created for how it schedules reservations.  They can be thought of as slots 
that can be reserved.  To aid in adding all of the VM entries, there is a drop 
down at the top of the dialog displayed when clicking on Add New Computer that 
allows multiple computers to be added at once.

The reason for the failure is that VCL couldn't find the image files for the 
image.  It's looking for vmwarewin10-T1018-v0.  I'm guessing the VM Host 
Profile assigned to your VM host doesn't have one of the paths configured 
correctly (Resource Path, Repository Path, Virtual Disk Path, or VM Working 
Directory Path).  More information on each of those paths can be found here:

https://vcl.apache.org/docs/vmwareconfiguration

Josh

On Wednesday, May 20, 2020 6:35:55 PM EDT MARTINEZ, ARIEL wrote:
> Thanks Josh,
> 
> The VM was indeed in a failed state. After making it available, I was able
> to monitor and captured the attached log showing the failure.
> 
> I don't know if I missed steps but I thought that the computer that gets
> added into VCL was for imaging and that subsequent reservations would spin
> up new vms. From the log, it looks like it is trying to SSH into the
> imaging computer and fails.
> 
> Thanks.
> 
> ________________________________________
> From: Josh Thompson <[email protected]>
> Sent: Wednesday, May 20, 2020 5:23 PM
> To: [email protected]
> Subject: [EXTERNAL]  Re: Unable to make reservations
> 
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> 
> Hi Ariel,
> 
> The first thing to check would be the state of the VM.  If it was left in a
> failed state, VCL won't consider it as available for being reserved.  You
> can check that under Manage->Manage Computers->Edit Computer Profiles. 
> Expand the filters and add State to the columns that are displayed.  If it
> is failed, you can just edit the VM to change it to available.
> 
> Josh
> 
> On Wednesday, May 20, 2020 5:18:12 PM EDT MARTINEZ, ARIEL wrote:
> > When I log in to make a reservation, I get the error "There are no
> > available times that the selected image can be used." Just prior to this,
> > a
> > reservation was made but it failed to provision for the user and
> > eventually
> > expired. Now I am trying to go through the logs to see why it failed, but
> > I
> > cannot reserve it again to troubleshoot. Any suggestions?
> > 
> > Thanks.
> > 
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> --
> -------------------------------
> Josh Thompson
> VCL Developer
> North Carolina State University
> 
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-------------------------------
Josh Thompson
Systems Programmer
Virtual Computing Lab (VCL)
North Carolina State University

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