Hi Martin,

Read https://github.com/genieacs/genieacs-gui/wiki/Presets-Tab
You need to refresh the whole or part of your tree to get to know the parameter 
you’re looking for.
Probably a refresh InternetGatewayDevice.WANDevice.* will do it


From: Users <[email protected]> on behalf of Martin Neufeld 
<[email protected]>
Reply-To: Community support for GenieACS users <[email protected]>
Date: Monday, 4 February 2019 at 21:59
To: Community support for GenieACS users <[email protected]>
Subject: Re: Mac Adress not showing

Thanks for the response. And I have looked into the device detail info as 
requested, to see all the discovered parameters that were listed. However it 
lists no discovered mac there, or anything making mention to mac address. This 
is all the info I get:

  *   InternetGatewayDevice
  *   InternetGatewayDevice.DeviceInfo
  *   InternetGatewayDevice.DeviceInfo.HardwareVersion V1.6
  *   InternetGatewayDevice.DeviceInfo.ProvisioningCode TLCO.GRP2
  *   InternetGatewayDevice.DeviceInfo.SoftwareVersion V2.5.4_CPCOT3
  *   InternetGatewayDevice.DeviceInfo.SpecVersion 1.0
  *   InternetGatewayDevice.ManagementServer
  *   InternetGatewayDevice.ManagementServer.ConnectionRequestURL 
http://192.168.5.20:58000
  *   InternetGatewayDevice.ManagementServer.ParameterKey
  *   InternetGatewayDevice.WANDevice
  *   InternetGatewayDevice.WANDevice.1
  *   InternetGatewayDevice.WANDevice.1.WANConnectionDevice
  *   InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1
  *   InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection
  *   InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1
  *   
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1.ExternalIPAddress
 192.168.5.20
  *   summary.hardwareVersion V1.6
  *   summary.softwareVersion V2.5.4_CPCOT3
  *   summary.ip 192.168.5.20

I understand that showing your ip address is not advised but that one is for 
test purposes and has no importance,

However on the top of the task queue, the device says: 
Device:38D82F-ZXHN%20H108N%20V2%2E5-ZTEERDUFA605788
To which my understanding the first part is part of my mac address, 
specifically this part 38D82F. So somehow its getting the mac address from 
somewhere, hence I am thinking this is somehow a user error on my side.

On Mon, Feb 4, 2019 at 4:59 PM Simon Ryf 
<[email protected]<mailto:[email protected]>> wrote:
Hi Martin,

First you should find the exact parameter where you’re MAC address is 
contained. Do this by going into device-detail and on the bottom you should see 
all your discovered parameters.
If you find it there you should take a look at 
./genieacs-gui/config/index_parameters.yml (which is what you display in the 
device overview pane)

Let us know if that worked

Br
simon


From: Users 
<[email protected]<mailto:[email protected]>> on 
behalf of Martin Neufeld 
<[email protected]<mailto:[email protected]>>
Reply-To: Community support for GenieACS users 
<[email protected]<mailto:[email protected]>>
Date: Monday, 4 February 2019 at 20:50
To: "[email protected]<mailto:[email protected]>" 
<[email protected]<mailto:[email protected]>>
Subject: Mac Adress not showing

Good afternoon, after a while of reading documents here and trying updating the 
modem parameters between other things. I have two issues, but I will address 
only one in this mail first. To keep order.

My main issue is that no matter how much I try and how many times I update 
parameters and try the stuff I read around, I get no mac address shown on the 
field. I have a small network and for such testing purposes I gave the device a 
IP address which shows on the graphic interface, but no mac address. What is it 
that I could be doing wrong?

However if I get into the device tab on the graphic interface of genie acs. 
Right on top it says "Device: " and it shows part of the mac address.I get 
serial number OUI and all. Its just that on the main screen where devices are 
listed, no device shows up MAC address on the list. I have tried several 
modems, ZTE, TPLink being the main ones as they are the ones I use, but I also 
borrowed a friend's link-sis, which has the same issue.
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