Hi Martin,
Maybe you should try refreshing the parameter "InternetGatewayDevice.WANDevice"
and "InternetGatewayDevice.WANDevice.1"
Best Regards,
----------------------------
Vuong, Le Van (Mr.)
‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Tuesday, February 5, 2019 3:59 AM, Martin Neufeld
<[email protected]> wrote:
> Thanks for the response. And I have looked into the device detail info as
> requested, to see all the discovered parameters that were listed. However it
> lists no discovered mac there, or anything making mention to mac address.
> This is all the info I get:
>
> - InternetGatewayDevice
>
> - InternetGatewayDevice.DeviceInfo
>
> - InternetGatewayDevice.DeviceInfo.HardwareVersion V1.6
>
> - InternetGatewayDevice.DeviceInfo.ProvisioningCode TLCO.GRP2
>
> - InternetGatewayDevice.DeviceInfo.SoftwareVersion V2.5.4_CPCOT3
>
> - InternetGatewayDevice.DeviceInfo.SpecVersion 1.0
>
> - InternetGatewayDevice.ManagementServer
>
> - InternetGatewayDevice.ManagementServer.ConnectionRequestURL
> http://192.168.5.20:58000
>
> - InternetGatewayDevice.ManagementServer.ParameterKey
>
> - InternetGatewayDevice.WANDevice
>
> - InternetGatewayDevice.WANDevice.1
>
> - InternetGatewayDevice.WANDevice.1.WANConnectionDevice
>
> - InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1
>
> - InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection
>
> - InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1
>
> -
> InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1.ExternalIPAddress
> 192.168.5.20
>
> - summary.hardwareVersion V1.6
>
> - summary.softwareVersion V2.5.4_CPCOT3
>
> - summary.ip 192.168.5.20
>
> I understand that showing your ip address is not advised but that one is for
> test purposes and has no importance,
>
> However on the top of the task queue, the device says:
> Device:38D82F-ZXHN%20H108N%20V2%2E5-ZTEERDUFA605788
> To which my understanding the first part is part of my mac address,
> specifically this part 38D82F. So somehow its getting the mac address from
> somewhere, hence I am thinking this is somehow a user error on my side.
>
> On Mon, Feb 4, 2019 at 4:59 PM Simon Ryf <[email protected]> wrote:
>
>> Hi Martin,
>>
>> First you should find the exact parameter where you’re MAC address is
>> contained. Do this by going into device-detail and on the bottom you should
>> see all your discovered parameters.
>>
>> If you find it there you should take a look at
>> ./genieacs-gui/config/index_parameters.yml (which is what you display in the
>> device overview pane)
>>
>> Let us know if that worked
>>
>> Br
>>
>> simon
>>
>> From: Users <[email protected]> on behalf of Martin Neufeld
>> <[email protected]>
>> Reply-To: Community support for GenieACS users <[email protected]>
>> Date: Monday, 4 February 2019 at 20:50
>> To: "[email protected]" <[email protected]>
>> Subject: Mac Adress not showing
>>
>> Good afternoon, after a while of reading documents here and trying updating
>> the modem parameters between other things. I have two issues, but I will
>> address only one in this mail first. To keep order.
>>
>> My main issue is that no matter how much I try and how many times I update
>> parameters and try the stuff I read around, I get no mac address shown on
>> the field. I have a small network and for such testing purposes I gave the
>> device a IP address which shows on the graphic interface, but no mac
>> address. What is it that I could be doing wrong?
>>
>> However if I get into the device tab on the graphic interface of genie acs.
>> Right on top it says "Device: " and it shows part of the mac address.I get
>> serial number OUI and all. Its just that on the main screen where devices
>> are listed, no device shows up MAC address on the list. I have tried several
>> modems, ZTE, TPLink being the main ones as they are the ones I use, but I
>> also borrowed a friend's link-sis, which has the same issue.
>>
>> _______________________________________________
>> Users mailing list
>> [email protected]
>> http://lists.genieacs.com/mailman/listinfo/users
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