Hi Martin,

- read through the wiki
- read/search through the maillinglist
- find/look similar examples as what you're trying to accomplish
- if that doesn't get you anywhere -> post what you've done and what the error 
is (-> logs).

"it throws a fault" - doesn't do the trick ;)

Br
Simon

On 06.02.19, 21:35, "Users on behalf of Martin Neufeld" 
<[email protected] on behalf of [email protected]> 
wrote:

    Good afternoon sorry to bother again but I was trying different
    presets for what you mentioned, I added one that finds the device by
    software version, and then proceeds to refresh the
    InternetGatewayDevice.WANDevice.* (even replaced the asterisk for a
    number from 0 to 9) but it throws a fault.
    I noticed that some options seen on the screenshot of the genie acs
    page that explains about presets arent in my own. Did a new version
    come out or something while I was working on this one? Fields such as
    shedule and events dont show up, but precondition and configuration
    instead. I assume this wont make much of a difference.
    
    As for the error exactly, it shows this
    
    refreshObject 2019-02-06T17:57:19.515Z 1 Invalid parameter name
    
    
    Same for any of the other ones I have tried involving said parameter.
    Even though I copy pasted the parameter name from the device info tab,
    making sure no spaces were included in case it was my grammar.
    
    Is there anything else I could do?
    
    "InternetGatewayDevice.WANDevice.
    
    On Mon, Feb 4, 2019 at 6:03 PM Simon Ryf <[email protected]> wrote:
    >
    > Hi Martin,
    >
    >
    >
    > Read https://github.com/genieacs/genieacs-gui/wiki/Presets-Tab
    >
    > You need to refresh the whole or part of your tree to get to know the 
parameter you’re looking for.
    >
    > Probably a refresh InternetGatewayDevice.WANDevice.* will do it
    >
    >
    >
    >
    >
    > From: Users <[email protected]> on behalf of Martin 
Neufeld <[email protected]>
    > Reply-To: Community support for GenieACS users <[email protected]>
    > Date: Monday, 4 February 2019 at 21:59
    > To: Community support for GenieACS users <[email protected]>
    > Subject: Re: Mac Adress not showing
    >
    >
    >
    > Thanks for the response. And I have looked into the device detail info as 
requested, to see all the discovered parameters that were listed. However it 
lists no discovered mac there, or anything making mention to mac address. This 
is all the info I get:
    >
    > InternetGatewayDevice
    > InternetGatewayDevice.DeviceInfo
    > InternetGatewayDevice.DeviceInfo.HardwareVersion V1.6
    > InternetGatewayDevice.DeviceInfo.ProvisioningCode TLCO.GRP2
    > InternetGatewayDevice.DeviceInfo.SoftwareVersion V2.5.4_CPCOT3
    > InternetGatewayDevice.DeviceInfo.SpecVersion 1.0
    > InternetGatewayDevice.ManagementServer
    > InternetGatewayDevice.ManagementServer.ConnectionRequestURL 
http://192.168.5.20:58000
    > InternetGatewayDevice.ManagementServer.ParameterKey
    > InternetGatewayDevice.WANDevice
    > InternetGatewayDevice.WANDevice.1
    > InternetGatewayDevice.WANDevice.1.WANConnectionDevice
    > InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1
    > InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection
    > InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1
    > 
InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1.ExternalIPAddress
 192.168.5.20
    > summary.hardwareVersion V1.6
    > summary.softwareVersion V2.5.4_CPCOT3
    > summary.ip 192.168.5.20
    >
    >
    >
    > I understand that showing your ip address is not advised but that one is 
for test purposes and has no importance,
    >
    >
    >
    > However on the top of the task queue, the device says: 
Device:38D82F-ZXHN%20H108N%20V2%2E5-ZTEERDUFA605788
    >
    > To which my understanding the first part is part of my mac address, 
specifically this part 38D82F. So somehow its getting the mac address from 
somewhere, hence I am thinking this is somehow a user error on my side.
    >
    >
    >
    > On Mon, Feb 4, 2019 at 4:59 PM Simon Ryf <[email protected]> wrote:
    >>
    >> Hi Martin,
    >>
    >>
    >>
    >> First you should find the exact parameter where you’re MAC address is 
contained. Do this by going into device-detail and on the bottom you should see 
all your discovered parameters.
    >>
    >> If you find it there you should take a look at 
./genieacs-gui/config/index_parameters.yml (which is what you display in the 
device overview pane)
    >>
    >>
    >>
    >> Let us know if that worked
    >>
    >>
    >>
    >> Br
    >>
    >> simon
    >>
    >>
    >>
    >>
    >>
    >> From: Users <[email protected]> on behalf of Martin 
Neufeld <[email protected]>
    >> Reply-To: Community support for GenieACS users <[email protected]>
    >> Date: Monday, 4 February 2019 at 20:50
    >> To: "[email protected]" <[email protected]>
    >> Subject: Mac Adress not showing
    >>
    >>
    >>
    >> Good afternoon, after a while of reading documents here and trying 
updating the modem parameters between other things. I have two issues, but I 
will address only one in this mail first. To keep order.
    >>
    >>
    >>
    >> My main issue is that no matter how much I try and how many times I 
update parameters and try the stuff I read around, I get no mac address shown 
on the field. I have a small network and for such testing purposes I gave the 
device a IP address which shows on the graphic interface, but no mac address. 
What is it that I could be doing wrong?
    >>
    >>
    >>
    >> However if I get into the device tab on the graphic interface of genie 
acs. Right on top it says "Device: " and it shows part of the mac address.I get 
serial number OUI and all. Its just that on the main screen where devices are 
listed, no device shows up MAC address on the list. I have tried several 
modems, ZTE, TPLink being the main ones as they are the ones I use, but I also 
borrowed a friend's link-sis, which has the same issue.
    >>
    >> _______________________________________________
    >> Users mailing list
    >> [email protected]
    >> http://lists.genieacs.com/mailman/listinfo/users
    >
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