If you can provide a way for the problem to be reproduced, or the log files exactly at the moment where the crash happens, we can try to investigate.
But if I understand it correctly, this only happens after you’re using multiple monitors, switching things off, switching things on, leaving work, coming home, switching off and on, and a few other things like that? Gj On Wed, 17 Apr 2019 at 13:36, Thomas Wolf <tjw...@gmail.com> wrote: > Hi Geertjan, > This was a crash of the NB JVM, so I didn't think NB would have had an > opportunity to write anything before it croaked. But I went to Application > Support/NetBeans/11.0/var/log and checked there to see if there was the > equivalent of a core dump. But just the messages. Since I had restarted > NB since the crash, I looked in messages.log.1 to see if there were any > messages prior to the crash. Looking back a couple hundred lines back from > the end of the log, I see: > WARNING > [org.netbeans.modules.javascript2.editor.formatter.FormatContext]: Tried to > remove EOL > WARNING [null]: Last record repeated again. > WARNING [null]: Last record repeated again. > > followed by 167 WARNING messages like this: > WARNING > [org.netbeans.modules.editor.bracesmatching.MasterMatcher]: Origin offsets > out of range, origin = [671, 698], caretOffset = 727, > lookahead = 1, searching forward. Offending BracesMatcher: > org.netbeans.modules.html.editor.HtmlBracesMatching@1293bde1 > > with only the coordinates & the caretOffset changing. Followed by the > WARNING message: > WARNING [org.netbeans.modules.versioning.util.Utils]: > associateEncoding() no file object available for > > /var/folders/gz/86n0ss0j65q2v4mk50wfnx8h0000gn/T/vcs-1555092873422/vcs-1555362477084/index.html > > followed by the WARNING message: > WARNING [org.netbeans.core.TimableEventQueue]: too much time in > AWT thread null > > followed by three WARNING messages like this one: > WARNING [org.netbeans.core.TimableEventQueue]: too much time in > AWT thread org.netbeans.modules.sampler.InternalSampler@662b36a1 > > That's it. Since there are no time stamps on any of these entries, I have > no idea whether these happened just before the crash or hours/days before. > Is there anywhere else I should/could be looking for clues? Is this info > enough to go on to open a Jira ticket? > > Thanks, > Tom > p.s. here's the beginning of the log file: > > >Log Session: Friday, April 12, 2019 at 2:14:24 PM Eastern Daylight Time > >System Info: > Product Version = Apache NetBeans IDE 11.0 (Build > incubator-netbeans-release-404-on-20190319) > Operating System = Mac OS X version 10.14.4 running on x86_64 > Java; VM; Vendor = 11.0.1; Java HotSpot(TM) 64-Bit Server VM > 11.0.1+13-LTS; Oracle Corporation > Runtime = Java(TM) SE Runtime Environment 11.0.1+13-LTS > Java Home = > /Library/Java/JavaVirtualMachines/jdk-11.0.1.jdk/Contents/Home > System Locale; Encoding = en_US (nb); UTF-8 > Home Directory = /Users/thwolf > Current Directory = / > > > On Wed, Apr 17, 2019 at 11:55 AM Geertjan Wielenga <geert...@apache.org> > wrote: > >> You’re always going to find NetBeans messages and log files in the user >> directory. >> >> Gj >> >> >> On Wed, 17 Apr 2019 at 11:47, Thomas Wolf <tjw...@gmail.com> wrote: >> >>> Thanks Josh for your environment. Here's mine (should have included >>> that with my initial post): >>> Build incubator-netbeans-release-404-on-20190319) >>> Java: 11.0.1; Java HotSpot(TM) 64-Bit Server VM 11.0.1+13-LTS >>> Runtime: Java(TM) SE Runtime Environment 11.0.1+13-LTS >>> System: Mac OS X version 10.14.4 >>> >>> I'm using a much more recent version of Java and macOS than you. I >>> won't change my OS for NB, but if I get desperate, I might try going back >>> to Java 8. But I wasn't really looking for a workaround - it doesn't >>> happen all that frequently and I simply restart the IDE. No big deal. But >>> it is a pretty severe bug and I wanted to file a Jira ticket (if one >>> doesn't already exist) and provide relevant log/crash info. I posted >>> because I was looking for someone to point me to where, on the Mac, to look >>> for such crash info. >>> >>> Thanks, >>> Tom >>> >>> >>> >>> On Wed, Apr 17, 2019 at 10:30 AM Josh Juneau <juneau...@gmail.com> >>> wrote: >>> >>>> Hi Thomas, >>>> >>>> There is perhaps something specific in your environment, as I have been >>>> using NetBeans 11 daily (all day) without crashes on OS X. Just so you >>>> have the details of my environment and can perhaps try to configure >>>> similarly to see if it helps: >>>> >>>> Product Version: Apache NetBeans IDE 11.0 (Build >>>> incubator-netbeans-release-404-on-20190319) >>>> Java: 1.8.0_202-b05; OpenJDK 64-Bit Server (Azul Zulu JDK) >>>> System: Mac OS X Version 10.13.6 >>>> >>>> Also, you may wish to try and start with a new user directory to see if >>>> that helps. Perhaps there is something in your current user directory that >>>> is not functioning, as expected, and causing the crash. >>>> >>>> Hope this helps. >>>> >>>> On Wed, Apr 17, 2019 at 9:04 AM Thomas Wolf <tjw...@gmail.com> wrote: >>>> >>>>> This is about the 3rd or 4th time NB11 (the vc4 unofficial installer >>>>> pointed to from NB download page) has crashed while I'm not using it. The >>>>> macOS dialog that comes up just lets me send a crash report to Apple. Is >>>>> it worthwhile to retrieve the crash report from somewhere (where?) and >>>>> copy/paste it into a Jira ticket I can write on NB? Given that it was a >>>>> hard crash (core dump?), is there some other place I should look for more >>>>> Java/NB specific crash info? >>>>> >>>>> Again, I wasn't even using Netbeans - it was either iconified or >>>>> sitting behind some other window. Also, each time it happened after I >>>>> disconnected from external monitors (NB was displaying to one of them), >>>>> closed my Mac, opened the Mac at home (with no external monitors), closed, >>>>> and then re-opened at work after reconnecting the external monitors. >>>>> Crash >>>>> happened awhile later (1hr?). Again, I hadn't used NB since before the >>>>> disconnect from the external monitors. Hope this helps. >>>>> >>>>> Tom >>>>> >>>>> >>>>> >>>>> -- >>>>> tjw...@gmail.com >>>>> http://landofwolf.blogspot.com/ >>>>> >>>>> --------------------------------------------------------------------- >>>>> To unsubscribe, e-mail: users-unsubscr...@netbeans.apache.org >>>>> For additional commands, e-mail: users-h...@netbeans.apache.org >>>>> >>>>> For further information about the NetBeans mailing lists, visit: >>>>> https://cwiki.apache.org/confluence/display/NETBEANS/Mailing+lists >>>> >>>> -- >>>> Josh Juneau >>>> juneau...@gmail.com >>>> http://jj-blogger.blogspot.com >>>> https://www.apress.com/us/search?query=Juneau >>>> <https://www.apress.com/index.php/author/author/view/id/1866> >>>> >>>> >>> >>> -- >>> tjw...@gmail.com >>> http://landofwolf.blogspot.com/ >>> >> > > -- > tjw...@gmail.com > http://landofwolf.blogspot.com/ >
