If you have 'Always create a backup copy' enabled, you could try looking for a raffle.bak file in the backup directory. You can find out where that is by looking at Options > OpenOffice > Paths.
Please please include users@openoffice.apache.org when you reply. - Robert On Thu, 19 Dec 2019, Carloss Massage wrote: > i believe so > i have never changed any settings since using it and never had problems. > > only other thing i can think what was differnt was > yesterday after the powercut and it came back on > it asked me to insert username, like as a user when you first get the > software (i think i put initials) > but i hadnt updated it by then > and cant remember what i may have put or what is was before as was a long > time ago > > Sent from my iPhone > >> On 19 Dec 2019, at 14:47, W. Robert J. Funnell, Prof. >> <robert.funn...@mcgill.ca> wrote: >> >> I don't know why OpenOffice isn't recognizing the file contents >> properly. Maybe someone else will have ideas. >> >> Do you have 'Always create a backup copy' enabled? >> >> Again, please use 'Reply to All' (including >> users@openoffice.apache.org) so the other people on this e-mail list >> see your replies. >> >> - Robert >> >> >>> On Thu, 19 Dec 2019, Carloss Massage wrote: >>> >>> the file name im clicking is called “raffle” as thats what i saved the >>> document as. >>> which it shows in files as “raffles.ods” >>> >>> file name extentions are turned on. (ticked) >>> >>> save auto recovery is set - every 15 minutes. >>> >>> Sent from my iPhone >>> >>>> On 19 Dec 2019, at 14:28, W. Robert J. Funnell, Prof. >>>> <robert.funn...@mcgill.ca> wrote: >>>> >>>> The length of 18.6 kB suggests that there's something in the file, but >>>> for some reason OpenOffice isn't recognizing it as an OpenOffice file. >>>> >>>> What exactly is the name of the file that you're double-clicking on? >>>> (If you're using Windows, first make sure in File Explorer, under the >>>> View tab, that the 'File name extensions' box is checked.) >>>> >>>> Again, do you have timed backups enabled? (Under Tools > Options > >>>> Load/Save > General, the 'Save AutoRecovery information ...' option.) >>>> >>>> Please reply to All so the other people on this e-mail list see your >>>> replies. >>>> >>>> - Robert >>>> >>>>> On Thu, 19 Dec 2019, Carloss Massage wrote: >>>>> >>>>> hi robert >>>>> thankyou for speedy reply. >>>>> when i double click and open the file (like ive always done) >>>>> a box appears “text import” >>>>> with character set >>>>> language etc and seperator options - this never appeared before. >>>>> when i click ok >>>>> the document opens but is total blank like a new document. >>>>> >>>>> size says 18.6kb >>>>> >>>>> non of the attributes on the document are ticked. >>>>> >>>>> also in document statistics thats is totally blank >>>>> where as another document has information >>>>> >>>>> Sent from my iPhone >>>>> >>>>>> On 19 Dec 2019, at 13:57, W. Robert J. Funnell, Prof. >>>>>> <robert.funn...@mcgill.ca> wrote: >>>>>> >>>>>> When you can't open the document or it won't let you access it, what >>>>>> exactly happens? Is there an error message? Does it open but appear >>>>>> empty? What is the file size according to the file listing (in File >>>>>> Explorer under Windows). >>>>>> >>>>>> Do you have timed backups enabled? >>>>>> >>>>>> - Robert >>>>>> >>>>>> >>>>>>> On Thu, 19 Dec 2019, Carloss Massage wrote: >>>>>>> >>>>>>> To whom it may concern >>>>>>> I have been using open office for a very long time, never had issues. >>>>>>> Yesterday (18-12-19) I was using my document I used daily, then we had >>>>>>> a power cut, so the Computer went off. (this has happened before but >>>>>>> never encountered the following issue) >>>>>>> Once the computer came back on I went to access my document, to get a >>>>>>> pop up, “locked by unknown user” >>>>>>> read only or open copy >>>>>>> neither of the above open my document, it is an important document. >>>>>>> >>>>>>> I closed everything off, ran troubleshooting, still not allowed me in >>>>>>> the document, I transferred it to another computer and still wont let >>>>>>> me access it. >>>>>>> A few of my other open office document still open apart from the 2 used >>>>>>> on 18-12-19. >>>>>>> >>>>>>> I have tried searching for a phone number for direct help, but only >>>>>>> option was forums, I have tried following whats said in forums, but >>>>>>> still unsuccessful. >>>>>>> >>>>>>> I restored my computer back to a restore point, thinking something >>>>>>> in-between may have happened, I also installed the latest version of >>>>>>> AOO, but again not allowing me to open 2 important documents…. >>>>>>> >>>>>>> PLEASE advise >>>>>>> Kind regards
