Sounds like you may have a memory issue if you have lots of drawing in one 
file.  I had that issue with the OO Presentations on a Intel computer with just 
4 GB of memory.  I had to up the settings for memory 
(Options>OpenOffice>Memory) and change the memory per object (in Graphics Cache 
and undo.  That stopped OO Presenttions from crashing on me.


On April 1, 2020 at 2:10:42 PM, lisa winter ([email protected]) wrote:

04/01/2020  
Technical Support  

RE: Problems with a Draw Document or Documents  

To whom it may concern:  

Hello, I am contacting you today because I have been using Apache Open Office 
for multiple years now and have always loved it. I also have used Microsoft 
Office Pro for years and I have to say that I have enjoyed the options and 
functionality of Apache more. Although for several months now as I am working 
on my Open Office Draw documents they will just close on me at random. It is at 
different time intervals. Sometimes and hour, sometimes two, it is always 
different. And a lot of the time I will lose work that I spent a lot of time 
on. And a weird thing about that is that you know at random it will save the 
document while your using it. Well when it shuts down on me, even though it had 
went through the process of saving it automatically , when I reopen it the 
progress is not there.  

Now in the last two days it is worse, I am only on the document for minutes and 
it is shutting down on me. I have searched forums, asked several questions, and 
still have not gotten any correct answers to my problem. I am contacting you 
directly because I have seen other people who have the same issue, and 
basically I am freaking out, and this shutting down stuff is interfering with 
me moving forward on my work.. I do not want to have to work with any other 
program at this point, but I will have to do so if I cannot figure this out.  

I am thinking maybe it is because I have added to many slides to a file, or too 
many different fonts, I do not know. Those reasons don’t seem correct and I 
hope we can come to a conclusion. Please Please will you help me.  
Feel free to call me at 503.200.8722.  

You will not only be helping me, but I will post the answer or I am sure you 
will also, but this will help multiple other community members. It will make 
thousands of people very happy, and will keep them as devoted users of this 
software.  

Thank you so much for taking a look at this problem.  

Sincerely,  

Lisa Winter  
[email protected]<mailto:[email protected]>  
503.200.8722  

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