Stan - this public group is your "tech support". But my point is - it is not actual support, it is a public group and in saying that, dont share private info and do not assume anyone will help. Though thankfully there are tons of awesome people who do! -- Registered Linux User: #480675 Registered Linux Machine: #408606 Linux since June 2005
On Wed, Apr 1, 2020 at 11:34 PM Stan Hendryx <[email protected]> wrote: > > Good point, Wade. Can you tell us, how would one get technical support for OO? > > Thank you! > > > On Apr 1, 2020, at 1:19 PM, Wade Smart <[email protected]> wrote: > > > > Lisa - this is a public group - not tech support. > > Please tell us: what computer os you are using? Have you had any updates? > > What version of OO are you using? And, how much ram is on your system? > > > > -- > > Registered Linux User: #480675 > > Registered Linux Machine: #408606 > > Linux since June 2005 > > > > On Wed, Apr 1, 2020 at 3:10 PM lisa winter <[email protected]> wrote: > >> > >> 04/01/2020 > >> Technical Support > >> > >> RE: Problems with a Draw Document or Documents > >> > >> To whom it may concern: > >> > >> Hello, I am contacting you today because I have been using Apache Open > >> Office for multiple years now and have always loved it. I also have used > >> Microsoft Office Pro for years and I have to say that I have enjoyed the > >> options and functionality of Apache more. Although for several months now > >> as I am working on my Open Office Draw documents they will just close on > >> me at random. It is at different time intervals. Sometimes and hour, > >> sometimes two, it is always different. And a lot of the time I will lose > >> work that I spent a lot of time on. And a weird thing about that is that > >> you know at random it will save the document while your using it. Well > >> when it shuts down on me, even though it had went through the process of > >> saving it automatically , when I reopen it the progress is not there. > >> > >> Now in the last two days it is worse, I am only on the document for > >> minutes and it is shutting down on me. I have searched forums, asked > >> several questions, and still have not gotten any correct answers to my > >> problem. I am contacting you directly because I have seen other people > >> who have the same issue, and basically I am freaking out, and this > >> shutting down stuff is interfering with me moving forward on my work.. I > >> do not want to have to work with any other program at this point, but I > >> will have to do so if I cannot figure this out. > >> > >> I am thinking maybe it is because I have added to many slides to a file, > >> or too many different fonts, I do not know. Those reasons don’t seem > >> correct and I hope we can come to a conclusion. Please Please will you > >> help me. > >> Feel free to call me at 503.200.8722. > >> > >> You will not only be helping me, but I will post the answer or I am sure > >> you will also, but this will help multiple other community members. It > >> will make thousands of people very happy, and will keep them as devoted > >> users of this software. > >> > >> Thank you so much for taking a look at this problem. > >> > >> Sincerely, > >> > >> Lisa Winter > >> [email protected]<mailto:[email protected]> > >> 503.200.8722 > >> > >> Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows > >> 10 > >> > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [email protected] > > For additional commands, e-mail: [email protected] > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
