Lisa - this is a public group - not tech support. Please tell us: what computer os you are using? Have you had any updates? What version of OO are you using? And, how much ram is on your system?
-- Registered Linux User: #480675 Registered Linux Machine: #408606 Linux since June 2005 On Wed, Apr 1, 2020 at 3:10 PM lisa winter <lisawinter8...@gmail.com> wrote: > > 04/01/2020 > Technical Support > > RE: Problems with a Draw Document or Documents > > To whom it may concern: > > Hello, I am contacting you today because I have been using Apache Open Office > for multiple years now and have always loved it. I also have used Microsoft > Office Pro for years and I have to say that I have enjoyed the options and > functionality of Apache more. Although for several months now as I am working > on my Open Office Draw documents they will just close on me at random. It is > at different time intervals. Sometimes and hour, sometimes two, it is always > different. And a lot of the time I will lose work that I spent a lot of time > on. And a weird thing about that is that you know at random it will save the > document while your using it. Well when it shuts down on me, even though it > had went through the process of saving it automatically , when I reopen it > the progress is not there. > > Now in the last two days it is worse, I am only on the document for minutes > and it is shutting down on me. I have searched forums, asked several > questions, and still have not gotten any correct answers to my problem. I am > contacting you directly because I have seen other people who have the same > issue, and basically I am freaking out, and this shutting down stuff is > interfering with me moving forward on my work.. I do not want to have to work > with any other program at this point, but I will have to do so if I cannot > figure this out. > > I am thinking maybe it is because I have added to many slides to a file, or > too many different fonts, I do not know. Those reasons don’t seem correct > and I hope we can come to a conclusion. Please Please will you help me. > Feel free to call me at 503.200.8722. > > You will not only be helping me, but I will post the answer or I am sure you > will also, but this will help multiple other community members. It will make > thousands of people very happy, and will keep them as devoted users of this > software. > > Thank you so much for taking a look at this problem. > > Sincerely, > > Lisa Winter > lisawinter8...@gmail.com<mailto:lisawinter8...@gmail.com> > 503.200.8722 > > Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10 > --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
