Good point, Wade. Can you tell us, how would one get technical support for OO?
Thank you! > On Apr 1, 2020, at 1:19 PM, Wade Smart <wadesm...@gmail.com> wrote: > > Lisa - this is a public group - not tech support. > Please tell us: what computer os you are using? Have you had any updates? > What version of OO are you using? And, how much ram is on your system? > > -- > Registered Linux User: #480675 > Registered Linux Machine: #408606 > Linux since June 2005 > > On Wed, Apr 1, 2020 at 3:10 PM lisa winter <lisawinter8...@gmail.com> wrote: >> >> 04/01/2020 >> Technical Support >> >> RE: Problems with a Draw Document or Documents >> >> To whom it may concern: >> >> Hello, I am contacting you today because I have been using Apache Open >> Office for multiple years now and have always loved it. I also have used >> Microsoft Office Pro for years and I have to say that I have enjoyed the >> options and functionality of Apache more. Although for several months now as >> I am working on my Open Office Draw documents they will just close on me at >> random. It is at different time intervals. Sometimes and hour, sometimes >> two, it is always different. And a lot of the time I will lose work that I >> spent a lot of time on. And a weird thing about that is that you know at >> random it will save the document while your using it. Well when it shuts >> down on me, even though it had went through the process of saving it >> automatically , when I reopen it the progress is not there. >> >> Now in the last two days it is worse, I am only on the document for minutes >> and it is shutting down on me. I have searched forums, asked several >> questions, and still have not gotten any correct answers to my problem. I >> am contacting you directly because I have seen other people who have the >> same issue, and basically I am freaking out, and this shutting down stuff is >> interfering with me moving forward on my work.. I do not want to have to >> work with any other program at this point, but I will have to do so if I >> cannot figure this out. >> >> I am thinking maybe it is because I have added to many slides to a file, or >> too many different fonts, I do not know. Those reasons don’t seem correct >> and I hope we can come to a conclusion. Please Please will you help me. >> Feel free to call me at 503.200.8722. >> >> You will not only be helping me, but I will post the answer or I am sure you >> will also, but this will help multiple other community members. It will >> make thousands of people very happy, and will keep them as devoted users of >> this software. >> >> Thank you so much for taking a look at this problem. >> >> Sincerely, >> >> Lisa Winter >> lisawinter8...@gmail.com<mailto:lisawinter8...@gmail.com> >> 503.200.8722 >> >> Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10 >> > > --------------------------------------------------------------------- > To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org > For additional commands, e-mail: users-h...@openoffice.apache.org > --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org