Good point, Wade. Can you tell us, how would one get technical support for OO?

Thank you!

> On Apr 1, 2020, at 1:19 PM, Wade Smart <wadesm...@gmail.com> wrote:
> 
> Lisa - this is a public group - not tech support.
> Please tell us: what computer os you are using? Have you had any updates?
> What version of OO are you using? And, how much ram is on your system?
> 
> -- 
> Registered Linux User: #480675
> Registered Linux Machine: #408606
> Linux since June 2005
> 
> On Wed, Apr 1, 2020 at 3:10 PM lisa winter <lisawinter8...@gmail.com> wrote:
>> 
>> 04/01/2020
>> Technical Support
>> 
>> RE:  Problems with a Draw Document or Documents
>> 
>> To whom it may concern:
>> 
>> Hello, I am contacting you today because I have been using Apache Open 
>> Office for multiple years now and have always loved it.  I also have used 
>> Microsoft Office Pro for years and I have to say that I have enjoyed the 
>> options and functionality of Apache more. Although for several months now as 
>> I am working on my Open Office Draw documents they will just close on me at 
>> random.  It is at different time intervals.  Sometimes and hour, sometimes 
>> two, it is always different.  And a lot of the time I will lose work that I 
>> spent a lot of time on.  And a weird thing about that is that you know at 
>> random it will save the document while your using it.  Well when it shuts 
>> down on me, even though it had went through the process of saving it 
>> automatically , when I reopen it the progress is not there.
>> 
>> Now in the last two days it is worse, I am only on the document for minutes 
>> and it is shutting down on me.  I have searched forums, asked several 
>> questions, and still have not gotten any correct answers to my problem.  I 
>> am contacting you directly because I have seen other people who have the 
>> same issue, and basically I am freaking out, and this shutting down stuff is 
>> interfering with me moving forward on my work.. I do not want to have to 
>> work with any other program at this point, but I will have to do so if I 
>> cannot figure this out.
>> 
>> I am thinking maybe it is because I have added to many slides to a file, or 
>> too many different fonts, I do not know.  Those reasons don’t seem correct 
>> and I hope we can come to a conclusion.  Please Please will you help me.
>> Feel free to call me at 503.200.8722.
>> 
>> You will not only be helping me, but I will post the answer or I am sure you 
>> will also, but this will help multiple other community members.  It will 
>> make thousands of people very happy, and will keep them as devoted users of 
>> this software.
>> 
>> Thank you so much for taking a look at this problem.
>> 
>> Sincerely,
>> 
>> Lisa Winter
>> lisawinter8...@gmail.com<mailto:lisawinter8...@gmail.com>
>> 503.200.8722
>> 
>> Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
>> 
> 
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