> Hi, on purchasing Open Office the site stated that a 30 day satisfaction > agreement was in place. I would like to take advantage of that agreement. I > have found your sites incredibly hard to negotiate. Using your product was > fine but to find any help seems to require a degree in rocket science. I > am > a basic elderly computer user and find your "Help" pages and the ability to > contact someone for assistance near impossible. Therefore I would like a > refund and to uninstall this program. My apologies for any inconvenience. I > have spent 2 hrs searching your sites for someone to contact about this, so > please, if I have contacted the wrong people (& that would not surprise me) > could you please direct me to an email address where I can have this > problem > solved. My contact details are Email: [EMAIL PROTECTED] Address: 24 > Peryman St, Pearcedale 3912, Victoria, Australia. Ph's: 03 59786672 Mob: > 0425745279 > > Unsure where you bough OpenOffice but it was unlikely to be from the official site ("www.openoffice.org"). I would suggest that you return to the place that you purchased it from and ask them for a refund.
/paul -- Steve Martin - "I've got to keep breathing. It'll be my worst business mistake if I don't."