> Hi, on purchasing Open Office the site stated that a 30 day satisfaction
> agreement was in place. I would like to take advantage of that agreement. I
> have found your sites incredibly hard to negotiate. Using your product was
> fine but to find any  help seems to require a degree in rocket science. I
> am
> a basic elderly computer user and find your "Help" pages and the ability to
> contact someone for assistance near impossible.  Therefore I would like a
> refund and to uninstall this program. My apologies for any inconvenience. I
> have spent 2 hrs searching your sites for someone to contact about this, so
> please, if I have contacted the wrong people (& that would not surprise me)
> could you please direct me to an email address where I can have this
> problem
> solved.  My contact details are Email: [EMAIL PROTECTED] Address: 24
> Peryman St, Pearcedale 3912, Victoria, Australia. Ph's: 03 59786672   Mob:
> 0425745279
>
>
Unsure where you bough OpenOffice but it was unlikely to be from the
official site ("www.openoffice.org"). I would suggest that you return to the
place that you purchased it from and ask them for a refund.

/paul


-- 

Steve Martin  - "I've got to keep breathing. It'll be my worst business
mistake if I don't."

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