Hi James, I did purchase "Open Office" for the sum of AU$11.00. It is the latest version and on the "help" page all references for help/support are to [EMAIL PROTECTED] or www.sun.com/star/support
Regards, G (Greg) Ward. Todays Quote: Tough times don"t last...tough people do.> Date: Sun, 7 Dec 2008 09:21:49 -0500> From: [EMAIL PROTECTED]> To: users@openoffice.org; [EMAIL PROTECTED]> Subject: Re: [users] [moderated] Open Office download> > Greg Ward wrote:> > Hi, on purchasing Open Office the site stated that a 30 day satisfaction> > agreement was in place. I would like to take advantage of that agreement. I> > have found your sites incredibly hard to negotiate. Using your product was> > fine but to find any help seems to require a degree in rocket science. I am> > a basic elderly computer user and find your "Help" pages and the ability to> > contact someone for assistance near impossible. Therefore I would like a> > refund and to uninstall this program. My apologies for any inconvenience. I> > have spent 2 hrs searching your sites for someone to contact about this, so> > please, if I have contacted the wrong people (& that would not surprise me)> > could you please direct me to an email address where I can have this problem> > solved.> > If you paid for it, you did not get OpenOffice.org from> www.openoffice.org, where it's a free download. There is also a lot of> useful information at http://support.openoffice.org/index.html .> > OpenOffice.org is "open source" software, which means that the source> code is freely available and you can copy and distribute it as much as> you like. Unfortunately, some people, such as whoever you paid, take> advantage of this and sell something that can otherwise be obtained for> free, to unsuspecting people such as yourself. You have posted your> message on a public mail list, where volunteers provide assistance to> other users, in the spirit of open source software. We did not receive> your money, so you'll have to contact whoever you paid it to for a> refund. Failing that, you may have some recourse through your credit> card company.> > As I mentioned, you can always get OpenOffice.org for free from> www.openoffice.org. So while you may want to uninstall that copy you> paid for, please go to www.openoffice.org to download the free version,> which you can use and distribute as you wish.> > A couple of questions:> Did you get the latest version, currently 3.0?> Did that site you bought it from claim paid support and then send you here?> > -- > Use OpenOffice.org <http://www.openoffice.org> _________________________________________________________________ Messenger's gift to you! Download free emoticons today! http://livelife.ninemsn.com.au/article.aspx?id=669758
