Scott J. Smith wrote: > How long does it typically take for a bug report to get "Confirmed?" This > was input a week ago, and it doesn't appear that a developer has even looked > at it yet: > > http://www.openoffice.org/issues/show_bug.cgi?id=82446
Unconfirmed issues usually aren't looked at by developers in the first place, usually QA people first try to confirm the issue and then pass it on to a developer. As the number of QA people is limited it can take some time and sometimes issues even nearly get lost. "QA people" can be the QA engineers paid by Sun or experienced users that have got the necessary rights in the bug tracking system (because they asked for it and showed that they know what they are doing). BTW: if anybody reading this wants to help us with QA by confirming issues, please contact the QA prjoect leads! So in case you have an urgent issue you want to be looked soon on you can ask on the "dev" mailing list of the QA project or the particular development project the issue is assigned to. But please do it only if it is *really* urgent. You know: if everything is urgent nothing is urgent. Ciao, Mathias -- Mathias Bauer (mba) - Project Lead OpenOffice.org Writer OpenOffice.org Engineering at Sun: http://blogs.sun.com/GullFOSS Please don't reply to "[EMAIL PROTECTED]". I use it for the OOo lists and only rarely read other mails sent to it. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
