James,
The other thing I've discovered is a message saying "A problem caused this program to stop interacting with Windows." and then a whole lot of technical detail. Would this be any help in identifying the problem?
Thanks, Maria
----- Original Message ----- From: "James Knott" <[EMAIL PROTECTED]>
To: <[email protected]>; <[EMAIL PROTECTED]>
Sent: Tuesday, February 05, 2008 7:47 AM
Subject: Re: [users] Problem with upgrade to 2.3.1


Maria wrote:
I recently upgraded to Open Office 2.3.1 and since then have been unable to open a particular document, a worksheet, that is part of an on-line course I'm doing. When I open the document, whether from the educational establishment's website or as an attachment to an email the tutor sent me, the Open Office writer screen just comes up completely blank. However, I have been able to open other email attachments OK and this seems to be the only thing that's not working.

I was able to open and complete a previous worksheet of the same format when using Open Office 2.3. If I can't find a way to open this document, can I revert to using 2.3? I chose the "overwrite" option when installing 2.3.1.

Thanks, Marie

What tyhpe of document is it?


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Use OpenOffice.org <http://www.openoffice.org>


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No virus found in this incoming message.
Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.19/1258 - Release Date: 4/02/2008 10:10 a.m.




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