Maria wrote: > James, > The other thing I've discovered is a message saying "A problem caused > this program to stop interacting with Windows." and then a whole lot > of technical detail. Would this be any help in identifying the problem? > Thanks, Maria
That sounds like there may be a problem with that particular document. Does the problem occur with other documents? Or only that one? It could be a corrupt file. > ----- Original Message ----- From: "James Knott" <[EMAIL PROTECTED]> > To: <[email protected]>; <[EMAIL PROTECTED]> > Sent: Tuesday, February 05, 2008 7:47 AM > Subject: Re: [users] Problem with upgrade to 2.3.1 > > >> Maria wrote: >>> I recently upgraded to Open Office 2.3.1 and since then have been >>> unable to open a particular document, a worksheet, that is part of >>> an on-line course I'm doing. When I open the document, whether from >>> the educational establishment's website or as an attachment to an >>> email the tutor sent me, the Open Office writer screen just comes up >>> completely blank. However, I have been able to open other email >>> attachments OK and this seems to be the only thing that's not working. >>> >>> I was able to open and complete a previous worksheet of the same >>> format when using Open Office 2.3. If I can't find a way to open >>> this document, can I revert to using 2.3? I chose the "overwrite" >>> option when installing 2.3.1. >>> >>> Thanks, Marie >> >> What tyhpe of document is it? >> >> >> -- >> Use OpenOffice.org <http://www.openoffice.org> >> >> >> -- >> No virus found in this incoming message. >> Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: >> 269.19.19/1258 - Release Date: 4/02/2008 10:10 a.m. >> >> > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > -- Use OpenOffice.org <http://www.openoffice.org> --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
