Alex wrote:
Hi,
I can't figure out why attempts at adding emails from the
freshworks.com domain to the welcome list aren't successful. This is
from a quarantined message on my amavis/SA/fedora system.
I'm not sure why the entirety of freshworks.com would be blocked in
the first place?
* 9.0 KAM_FROM_URIBL_PCCC RBL: From address listed in PCCC URIBL
* (https://raptor.pccc.com/RBL)
* [listed in freshworks.com.wild.pccc.com]
* 9.0 KAM_BODY_URIBL_PCCC Body contains URI listed in PCCC URIBL
* (https://raptor.pccc.com/RBL)
* [URI: freshworks.com]
Looking at the channel rules file that's surrounded by an ifplugin:
ifplugin Mail::SpamAssassin::Plugin::KAMOnly
and so unless you are one of Peregrine Computer Consultants Corporation
paying customers you are likely (correctly, justifiably) getting funky
DNSBL lookup results.
If you *are* a paying customer you'd need to contact their support to
see why your DNSBL lookups are going sideways.
A number of rules in that channel are surrounded by barriers like this
because they are variously unuseful for anyone else; in this case, it's
a DNSBL lookup that isn't publicly available. Don't remove those
barriers unless you really really know what you're doing.
-kgd
