On Wed, 20 Sep 2017, Rupert Gallagher wrote:
> 10. The emails we send are operational and notices emails to customers -
who need them. They call on the phone and complain they haven't received
them - just to discover they were sent, but ended up in the junk.
Tell them to send you a copy of the header, then look for clues in their
anti-spam report.
Good luck with that.
Have you ever seen the kind of stuff that M$ adds to
Hotmail/Outlook.com/Office365 etc.. messages?
Then when you try to track down any info on how to iterpret the dense pile of
stuff in a 'x-forefront-antispam-report' header you run into this page:
https://technet.microsoft.com/en-us/library/dn205071(v=exchg.150).aspx
Note the paragraph:
After accessing the message header information, search for
X-Forefront-Antispam-Report and then look for these fields. Other fields in
this header are used exclusively by the Microsoft anti-spam team for diagnostic
purposes.
IE, we're not tellin..
Having been in the same situation as the OP (Done the full Monty monkey dance,
MX, DKIM, SPF, abuse@, etc) the only thing that I can say is it's all VouDoo.
--
Dave Funk University of Iowa
<dbfunk (at) engineering.uiowa.edu> College of Engineering
319/335-5751 FAX: 319/384-0549 1256 Seamans Center
Sys_admin/Postmaster/cell_admin Iowa City, IA 52242-1527
#include <std_disclaimer.h>
Better is not better, 'standard' is better. B{
