Thank you all for your responses. Combining all the questions and answers into one email...
Hi, are you able to see the log files in the log folder? Conway A: Yes, I can see the log files. The localhost file says catalina serviceManager initalized successfully. Commons-daemon has the following: [2012-01-08 23:30:12] [info] Commons Daemon procrun (1.0.5.0 64-bit) started [2012-01-08 23:30:12] [info] Running 'Tomcat7' Service... [2012-01-08 23:30:12] [info] Starting service... [2012-01-08 23:30:13] [info] Service started in 1203 ms. [2012-01-09 16:15:03] [info] Stopping service... I show 2 tomcat7-stdout files One Tomcat7-stdout mentions an error fail to get sree home from web.xml: 2012-01-08 23:30:12 Commons Daemon procrun stdout initializedInitializing data space: [FileSystemDataSpace] Can not find sree properties in ./sree.properties Writing log to .\sree.log The logging properties is: sree.properties InetSoft 10.2 build 0908111301 started Fail to get sree home from "web.xml as servlet parameter". Get sree home from "web.xml as global parameter" successfully. The sree properties is: C:\Program Files\Apache Software Foundation\Tomcat 7.0.6\webapps\sree\WEB-INF\classes/sree.properties Writing log to C:\Program Files\Apache Software Foundation\Tomcat 7.0.6\webapps\sree\WEB-INF\classes/sree.log The logging properties is: sree.properties The sree properties is: C:\Program Files\Apache Software Foundation\Tomcat 7.0.6\webapps\sree\WEB-INF\classes/sree.properties Writing log to C:\Program Files\Apache Software Foundation\Tomcat 7.0.6\webapps\sree\WEB-INF\classes/sree.log The logging properties is: sree.properties The other has different errors: 2012-01-09 16:15:55 Commons Daemon procrun stdout initializedError occurred during initialization of VM java/lang/NoClassDefFoundError: java/lang/Object 2012-01-09 16:28:15 Commons Daemon procrun stdout initializedError occurred during initialization of VM java/lang/NoClassDefFoundError: java/lang/Object 2012-01-09 16:44:43 Commons Daemon procrun stdout initializedError occurred during initialization of VM java/lang/NoClassDefFoundError: java/lang/Object 2012-01-09 16:52:27 Commons Daemon procrun stdout initializedError occurred during initialization of VM java/lang/NoClassDefFoundError: java/lang/Object 2012-01-09 16:53:07 Commons Daemon procrun stdout initializedError occurred during initialization of VM java/lang/NoClassDefFoundError: java/lang/Object 2012-01-09 17:16:20 Commons Daemon procrun stdout initializedError occurred during initialization of VM java/lang/NoClassDefFoundError: java/lang/Object 2012-01-09 17:17:37 Commons Daemon procrun stdout initializedError occurred during initialization of VM java/lang/NoClassDefFoundError: java/lang/Object > From: Debbie Shapiro [mailto:dshap...@cardiacscience.com] > Subject: Tomcat 7 service not starting > I also upgraded Java from 1.6.0_20 to 1.6.0_30. Did you also perhaps change from a 32-bit to a 64-bit JVM (or vice-versa)? The mode of the JVM must match the mode of the Tomcat service wrapper (tomcat7.exe). - Chuck A: It is Windows 64-bit. I installed both 32-bit and 64-bit JVMs. 2012/1/10 Caldarale, Charles R <chuck.caldar...@unisys.com>: >> From: Debbie Shapiro [mailto:dshap...@cardiacscience.com] >> Subject: Tomcat 7 service not starting > >> I also upgraded Java from 1.6.0_20 to 1.6.0_30. > > Did you also perhaps change from a 32-bit to a 64-bit JVM (or vice-versa)? > The mode of the JVM must match the mode of the Tomcat service wrapper > (tomcat7.exe). > Are you using JRE or JDK? If JRE then OK, as its path is always the same. If JDK then you must update service configuration to use the new version of JDK. A: It is the JRE only. What jar files did you replace? A: These are InetSoft jar files, nothing was replaced or changed on the Tomcat installation. I'd also replace tomcat7.exe and tomcat7w.exe, review configuration changes [1] and clear all files from work directory. A: Why would these need to be replaced? Also, there is nothing in the work directory other than a bunch of directories. The only file I see is in the work\Catalina\localhost\_\org\apache\jsp and there is an index_jsp.class and an index_jsp.java both dated 1/26/2011. So they haven't changed in quite a while. Do you use tc-native DLL? A: I don't even understand the question! LOL What OS it is? Win 2003 Server R2 SP2 Standard 64-bit [1] http://tomcat.apache.org/migration.html Best regards, Konstantin Kolinko On 10/01/2012 01:16, Debbie Shapiro wrote: > Hello - > I use Tomcat with the Business Intelligence Web Application InetSoft. I am in > the process of upgrading our development server to their latest version > (11.2). I also upgraded Java from 1.6.0_20 to 1.6.0_30. The upgrade procedure > for InetSoft is to replace a couple of jar files, which I have done. But now > Tomcat is no longer starting up. I get an Error 1067. The process terminated > unexpectedly. Can anyone provide any guidance on where to look for why this > is no longer starting up? What does "update a couple of jar files" refer to? Tomcat or InetSoft? A: InetSoft only. Does this procedure also involve updating Tomcat and if so, how did you do that? A: No, there was no change required to Tomcat. I am still trying to use the same version as before, which is 7.0.6. You didn't actually say, but I assume from the error that you are using Windows. Did you check the Tomcat log files and find any errors there? A: Yes, Win 2003 Server (described above more detail). A: Yes, there are some errors in the Tomcat log files, displayed above. p Debbie Shapiro Data Warehouse Manager Cardiac Science Office: 425.402.2233 Visit us at www.cardiacscience.com Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and Quinton products Part of the Opto Circuits Family -----Original Message----- From: Debbie Shapiro [mailto:dshap...@cardiacscience.com] Sent: Tuesday, 10 January 2012 2:17 p.m. To: users@tomcat.apache.org Subject: Tomcat 7 service not starting Hello - I use Tomcat with the Business Intelligence Web Application InetSoft. I am in the process of upgrading our development server to their latest version (11.2). I also upgraded Java from 1.6.0_20 to 1.6.0_30. The upgrade procedure for InetSoft is to replace a couple of jar files, which I have done. But now Tomcat is no longer starting up. I get an Error 1067. The process terminated unexpectedly. Can anyone provide any guidance on where to look for why this is no longer starting up? Debbie Shapiro Data Warehouse Manager Cardiac Science Office: 425.402.2233 Visit us at www.cardiacscience.com<http://www.cardiacscience.com/> Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and Quinton products Part of the Opto Circuits Family This email is confidential and intended only for the use of the individual or entity named above and may contain information that is privileged. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this email is strictly prohibited. If you have received this email in error, please notify us immediately by return email or telephone and destroy the original message. - This mail is sent via Sony Asia Pacific Mail Gateway.. --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org For additional commands, e-mail: users-h...@tomcat.apache.org