Debbie,
It looks all a bit confusing, particularly since
- you tell us about logfiles, but without providing the exact path/filename of
each file
- the timestamps in some of these files indicate events which happened almost
24 h apart
- some of these messages are not errors; they look like "normal" application messages
(although sometimes in a strange place).
It looks like your main problem is some kind of broken Java JVM, as per these
messages :
> 2012-01-09 16:15:55 Commons Daemon procrun stdout initialized
Error occurred during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
which apparently started happening at 2012-01-09 16:15:55.
Other messages which you show, such as
> 2012-01-08 23:30:12 Commons Daemon procrun stdout initializedInitializing data space:
[FileSystemDataSpace]
> Can not find sree properties in ./sree.properties
> Writing log to .\sree.log
...
are from the previous day (but they don't look like errors per se).
Presumably, you first replaced these application jars and tried to restart Tomcat then,
and it seems to have worked at least in part, then.
Then, the next day, you must have updated Java, and that's when things started
to look ugly.
But this is quite a bit of guesswork, because we don't know that application, and we don't
know exactly which logfiles you are talking about, nor the order in which you did things.
My personal recommendation at this stage, to try making some sense of the situation, would
be :
1)
a) find and delete /all/ the Tomcat and application logfiles that you find under the
Tomcat directories. Also clear the Windows Event logs if you are allowed to do so (maybe
first save them to file).
b) When you have done the above carefully, try to restart Tomcat, once; I assume it will
not work.
c) then, after this /one/ unsuccesful attempt, find the logfiles again in the Tomcat log
directories (and look at the Windows System Event log for any interesting messages).
And then let us know which exact (path/filename) logfiles you find, and their
content.
2) later, you may have to de-install both of your Java JVMs, and re-install one
of them.
And maybe re-install Tomcat.
But let's see the logfiles first.
Debbie Shapiro wrote:
Thank you all for your responses. Combining all the questions and answers into
one email...
Hi, are you able to see the log files in the log folder?
Conway
A: Yes, I can see the log files.
The localhost file says catalina serviceManager initalized successfully.
Commons-daemon has the following:
[2012-01-08 23:30:12] [info] Commons Daemon procrun (1.0.5.0 64-bit) started
[2012-01-08 23:30:12] [info] Running 'Tomcat7' Service...
[2012-01-08 23:30:12] [info] Starting service...
[2012-01-08 23:30:13] [info] Service started in 1203 ms.
[2012-01-09 16:15:03] [info] Stopping service...
I show 2 tomcat7-stdout files
One Tomcat7-stdout mentions an error fail to get sree home from web.xml:
2012-01-08 23:30:12 Commons Daemon procrun stdout initializedInitializing data
space: [FileSystemDataSpace]
Can not find sree properties in ./sree.properties
Writing log to .\sree.log
The logging properties is: sree.properties
InetSoft 10.2 build 0908111301 started
Fail to get sree home from "web.xml as servlet parameter".
Get sree home from "web.xml as global parameter" successfully.
The sree properties is: C:\Program Files\Apache Software Foundation\Tomcat
7.0.6\webapps\sree\WEB-INF\classes/sree.properties
Writing log to C:\Program Files\Apache Software Foundation\Tomcat
7.0.6\webapps\sree\WEB-INF\classes/sree.log
The logging properties is: sree.properties
The sree properties is: C:\Program Files\Apache Software Foundation\Tomcat
7.0.6\webapps\sree\WEB-INF\classes/sree.properties
Writing log to C:\Program Files\Apache Software Foundation\Tomcat
7.0.6\webapps\sree\WEB-INF\classes/sree.log
The logging properties is: sree.properties
The other has different errors:
2012-01-09 16:15:55 Commons Daemon procrun stdout initializedError occurred
during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
2012-01-09 16:28:15 Commons Daemon procrun stdout initializedError occurred
during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
2012-01-09 16:44:43 Commons Daemon procrun stdout initializedError occurred
during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
2012-01-09 16:52:27 Commons Daemon procrun stdout initializedError occurred
during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
2012-01-09 16:53:07 Commons Daemon procrun stdout initializedError occurred
during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
2012-01-09 17:16:20 Commons Daemon procrun stdout initializedError occurred
during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
2012-01-09 17:17:37 Commons Daemon procrun stdout initializedError occurred
during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
From: Debbie Shapiro [mailto:dshap...@cardiacscience.com]
Subject: Tomcat 7 service not starting
I also upgraded Java from 1.6.0_20 to 1.6.0_30.
Did you also perhaps change from a 32-bit to a 64-bit JVM (or vice-versa)? The
mode of the JVM must match the mode of the Tomcat service wrapper (tomcat7.exe).
- Chuck
A: It is Windows 64-bit. I installed both 32-bit and 64-bit JVMs.
2012/1/10 Caldarale, Charles R <chuck.caldar...@unisys.com>:
From: Debbie Shapiro [mailto:dshap...@cardiacscience.com]
Subject: Tomcat 7 service not starting
I also upgraded Java from 1.6.0_20 to 1.6.0_30.
Did you also perhaps change from a 32-bit to a 64-bit JVM (or vice-versa)? The
mode of the JVM must match the mode of the Tomcat service wrapper (tomcat7.exe).
Are you using JRE or JDK?
If JRE then OK, as its path is always the same.
If JDK then you must update service configuration to use the new version of JDK.
A: It is the JRE only.
What jar files did you replace?
A: These are InetSoft jar files, nothing was replaced or changed on the Tomcat
installation.
I'd also replace tomcat7.exe and tomcat7w.exe, review configuration changes [1]
and clear all files from work directory.
A: Why would these need to be replaced?
Also, there is nothing in the work directory other than a bunch of directories.
The only file I see is in the work\Catalina\localhost\_\org\apache\jsp and
there is an index_jsp.class and an index_jsp.java both dated 1/26/2011. So they
haven't changed in quite a while.
Do you use tc-native DLL?
A: I don't even understand the question! LOL
What OS it is?
Win 2003 Server R2 SP2 Standard 64-bit
[1] http://tomcat.apache.org/migration.html
Best regards,
Konstantin Kolinko
On 10/01/2012 01:16, Debbie Shapiro wrote:
Hello -
I use Tomcat with the Business Intelligence Web Application InetSoft. I am in
the process of upgrading our development server to their latest version (11.2).
I also upgraded Java from 1.6.0_20 to 1.6.0_30. The upgrade procedure for
InetSoft is to replace a couple of jar files, which I have done. But now Tomcat
is no longer starting up. I get an Error 1067. The process terminated
unexpectedly. Can anyone provide any guidance on where to look for why this is
no longer starting up?
What does "update a couple of jar files" refer to? Tomcat or InetSoft?
A: InetSoft only.
Does this procedure also involve updating Tomcat and if so, how did you do that?
A: No, there was no change required to Tomcat. I am still trying to use the
same version as before, which is 7.0.6.
You didn't actually say, but I assume from the error that you are using
Windows. Did you check the Tomcat log files and find any errors there?
A: Yes, Win 2003 Server (described above more detail).
A: Yes, there are some errors in the Tomcat log files, displayed above.
p
Debbie Shapiro
Data Warehouse Manager
Cardiac Science
Office: 425.402.2233
Visit us at www.cardiacscience.com
Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and
Quinton products Part of the Opto Circuits Family
-----Original Message-----
From: Debbie Shapiro [mailto:dshap...@cardiacscience.com]
Sent: Tuesday, 10 January 2012 2:17 p.m.
To: users@tomcat.apache.org
Subject: Tomcat 7 service not starting
Hello -
I use Tomcat with the Business Intelligence Web Application InetSoft. I am in
the process of upgrading our development server to their latest version (11.2).
I also upgraded Java from 1.6.0_20 to 1.6.0_30. The upgrade procedure for
InetSoft is to replace a couple of jar files, which I have done. But now Tomcat
is no longer starting up. I get an Error 1067. The process terminated
unexpectedly. Can anyone provide any guidance on where to look for why this is
no longer starting up?
Debbie Shapiro
Data Warehouse Manager
Cardiac Science
Office: 425.402.2233
Visit us at www.cardiacscience.com<http://www.cardiacscience.com/>
Suppliers of Cardiac Science, Criticare, Unetixs, Powerheart, Burdick, and
Quinton products Part of the Opto Circuits Family
This email is confidential and intended only for the use of the individual or
entity named above and may contain information that is privileged. If you are
not the intended recipient, you are notified that any dissemination,
distribution or copying of this email is strictly prohibited. If you have
received this email in error, please notify us immediately by return email or
telephone and destroy the original message. - This mail is sent via Sony Asia
Pacific Mail Gateway..
---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org
For additional commands, e-mail: users-h...@tomcat.apache.org
---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org
For additional commands, e-mail: users-h...@tomcat.apache.org
