Debbie Shapiro wrote:
I'm not sure what the logs are supposed to look like in other implementations
as I've only ever used Tomcat with Inetsoft.
About the multiple restart issue : I was merely curious on that one. It has nothing to do
with the InetSoft application, nor (I think) with Tomcat.
What seemed strange to me is this :
- the Tomcat Windows Service was started, and it crashed (because of the problem with the
JVM, now corrected)
- but then, without apparently further intervention on your part, it tried to start again
after 10-15 seconds, and crashed again.
- and then it tried to start again, and crashed again.
So, unless you repeatedly clicked yourself on the "Start" button of the service, what
caused it to try to start again repeatedly by itself ?
Normally, as far as I know, when a Windows Service crashes, it stays crashed until you do
something about it; but here it didn't..
But as I mentioned, this was just curiosity on my part, nothing essential.
Could you specify what looked off? Maybe I can ask them what it is doing. I don't think
we have any special settings in our Windows OS that would cause unusual behavior.
Yes, the sree.log is indeed in the classes folder. That is where InetSoft
records its activity. This is the vendor code, not anything I have developed.
I've been using the tool for a number of years now without any major issues.
What kind of issues would you expect to see due to this? Maybe I can ask them
about that as well.
About the location of the "sree.log" file :
It is unusual for server applications to put a logfile in the same directory as the
"programs" (in this case, the InetSoft web application's java classes).
For one thing, it makes the logfile harder to find, because no programmer or sysadmin
would at first think of looking for a logfile there.
Then, since it's location is not obvious, this file may grow and grow over time without
being noticed, until the disk is full, and cause some other unexpected issues.
It looks like the location of the logfile may be specified in the "properties" file that
is mentioned somewhere in the logs. The default may be "here" (where the classes are),
but it may be better to change this, to be for example in the same directory as the Tomcat
logs. You can probably ask InetSoft about this.
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