Hi Malay,

On Wed, May 8, 2013 at 12:14 PM, <[email protected]> wrote:

>  Hi Martin,
>
> Any update on this issue?
> Please do let us know if you need any information from our side.
>

I didn't receive a compiled explanation of your problem as I requested.
You just forwarded some long internal discussion you had in your company.
I hope you don't expect from us to read all of it.

Your chances will be better if you start over with just the technical
details.
Which version of Wicket was the last one that worked for you ?
Which version do you use now ?
What code do you use to render the PDF?
In which browser(s) the problem appears ?
Everything that you think is useful for us to "debug" the problem without
having access to your application.

And please do not CC [email protected]. There is nothing
confidential for now.

Thank you!


>
>  *Thanks & Regards*,
> Malay Kumar Nayak
> KPN-ECM-TAM,
> IBM India Private Ltd.
> EGL C-Block ,2nd Floor
> Bangalore
> Email:[email protected]
> KPN Account
> Mobile-09742290785
>
>
>  ------------------------------
> *From:* Nayak, M. (Malay) (NETCO IT Operations Fixed&Generic Mgt)
> *Sent:* 07 May 2013 09:50 AM
> *To:* Martin Grigorov; [email protected]
> *Cc:* [email protected]; [email protected]
> *Subject:* RE: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from
> this week are not available in Signature
>
>   Hi Martin,
>
> Please find the below issue description.
>
> Description:-
> In ECM4Signature application we have observed .pdf formart files are not
> opening properly in IE(Internet Explorer) but same .pdf format files
> are opening in Moxila browser with properly with .pdf format. 
> Attachedscreenshot for your reference.
>
> Please do let us know if you need more information.
>
>
>  *Thanks & Regards*,
> Malay Kumar Nayak
> KPN-ECM-TAM,
> IBM India Private Ltd.
> EGL C-Block ,2nd Floor
> Bangalore
> Email:[email protected]
> KPN Account
> Mobile-09742290785
>
>
>  ------------------------------
> *From:* Martin Grigorov [[email protected]]
> *Sent:* 06 May 2013 07:30 PM
> *To:* Pervela, P. (Praveen Kumar) (NETCO CE Innovatie ESS Delivery)
> *Cc:* [email protected]; [email protected]
> *Subject:* Re: FW: VITO:(CC0000002070237):Contracts from OPIB ZM from
> this week are not available in Signature
>
>   Hi,
>
>  Please use the normal channels for user help, namely the mailing lists:
> [email protected].
> Make sure that you explain your technical problem as detailed as possible.
> If you are able to reproduce your problem in a mini application that works
> with Wicket version X and doesn't work with version X + 1 then please
> attach it to a ticket in our
> issues tracking system (issues.apache.org/jira/browse/WICKET) together
> with the source code so we can debug it.
>
>
>
>
> On Mon, May 6, 2013 at 3:10 PM, <[email protected]> wrote:
>
>>  Hi Team,
>>
>> We have a problem in one of our applications developed using Wickets.
>> Problem is that the application allows you to search for your documents and
>> based on the extension, it will search for the software with which the
>> document can be opened and then opens it with that particular application.
>>
>> In the recent past, we have observed that the application is not working
>> as expected as it has some problem opening the pdf files in Adobe reader
>> and hence opens in IE which should not be the case. Could you please help
>> us in understanding the issue and resolve the same.
>>  **
>> **
>> *Regards,
>> Praveen K Pervela*
>> KPN-ECM-TAM,
>> IBM India Private Ltd.
>> 3B Building, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : *ppervela*@in.ibm.com <[email protected]>
>>
>>  *NOTE: Please copy our team mail id [email protected] for
>> a quick reply.*
>>   ------------------------------
>> *From:* [email protected] [[email protected]]
>> *Sent:* Thursday, April 18, 2013 7:41 PM
>> *To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *Cc:* [email protected]
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>   Hi Ruud,
>>
>> Could you please provide the information for below points. I am able to
>> see the pdf after clearing the browser cache. Also from Mozilla firefox.
>> I am aware that Mozilla firefox is not a standard browser for KPN.
>>
>> 1. IE browser version in your machine along with screenshot
>> 2. Are there any other documents having the same issue.
>> 3. Please check with your colleagues/users and request them replicate the
>> issue.
>>
>> Please provide the necessary information at the earliest.
>>
>> **
>>
>> *Thanks & Regards,*
>>
>> *Seshu*
>>
>> **
>>  Seshukumar Konkepudi
>> KPN-ECM-TAM Lead,
>> IBM India Private Ltd.
>> 3B, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : [email protected]
>> Mobile: +91-9652600019
>>
>>  *NOTE: Please copy our team mail id [email protected] for
>> a quick reply.*
>>
>>  ------------------------------
>> *From:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
>> *Sent:* 17 April 2013 18:20
>> *To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *Cc:* [email protected]
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>   Hi Ruud,
>>
>> Is the below issue for only for one contract document or any more
>> contracts are having the same issue.
>> If so could you please provide the list for the same.
>>
>> **
>>
>> *Thanks & Regards,*
>>
>> *Seshu*
>>
>> **
>>  Seshukumar Konkepudi
>> KPN-ECM-TAM Lead,
>> IBM India Private Ltd.
>> 3B, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : [email protected]
>> Mobile: +91-9652600019
>>
>>  *NOTE: Please copy our team mail id [email protected] for
>> a quick reply.*
>>
>>  ------------------------------
>> *From:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *Sent:* 15 April 2013 16:52
>> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>   Hi Seshu,
>>
>>
>>
>> There’s only an issue in production environment. If you enter a contract
>> number, you can retrieve the contract document regarding the contract by
>> clicking the ‘download bestand’ link. The document should be displayed in
>> PDF. If you click on the link, a new browser opens up but no relevant data
>> is shown.
>>
>>
>>
>> I’ve added a printscreen from testenvironment where functionality works
>> as expected and from production were the issue appears.
>>
>>
>>
>> This should give you all necessary information.
>>
>>
>>
>> Met vriendelijke groet / kind regards,
>>
>>
>>
>> Ruud Bruijn
>>
>> Quality Manager
>>
>> KPN ZM Volume
>> [email protected]
>>
>> 06 43 95 25 33
>>
>>
>>
>> *not working on Fridays*
>>
>>
>>
>> *Van:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
>> *Verzonden:* maandag 15 april 2013 12:38
>> *Aan:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *CC:* [email protected]
>> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>
>>
>> Hi Ruud,
>>
>>
>>
>> Could you please share more details about the below issue for both
>> environments.
>>
>>
>>
>> *Thanks & Regards,*
>>
>> *Seshu*
>>
>>
>>
>> Seshukumar Konkepudi
>>
>> KPN-ECM-TAM Lead,
>> IBM India Private Ltd.
>> 3B, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : [email protected]
>> Mobile: +91-9652600019
>>
>>
>>
>> *NOTE: Please copy our team mail id **[email protected]**for a 
>> quick reply.
>> *
>>
>>
>>   ------------------------------
>>
>> *From:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *Sent:* 15 April 2013 15:46
>> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>> Hi Seshu,
>>
>>
>>
>> Working fine now but I will raise another VITO because the PDF
>> attachments are not presented in the right format.
>>
>> We’ve had this issue before in test environment for which I also raised a
>> VITO, but I checked this morning and it was working fine there.
>>
>>
>>
>> Met vriendelijke groet / kind regards,
>>
>>
>>
>> Ruud Bruijn
>>
>> Quality Manager
>>
>> KPN ZM Volume
>> [email protected]
>>
>> 06 43 95 25 33
>>
>>
>>
>> *not working on Fridays*
>>
>>
>>
>> *Van:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
>> *Verzonden:* donderdag 11 april 2013 19:24
>> *Aan:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery);
>> [email protected]
>> *CC:* [email protected]; [email protected];
>> [email protected]; Coevering, van de, A.J.B. (Ton) (NETCO IT
>> Operations CE BSS); [email protected];
>> [email protected]; [email protected]; Dijkstra,
>> E.T. (Evert) (NETCO IT Operations F&G BP/Coll/RA); Susan J Jetty
>> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>
>>
>> Hi Ruud,
>>
>>
>>
>> Could you please confirm whether we can close the ticket?
>>
>>
>>
>> *Thanks & Regards,*
>>
>> *Seshu*
>>
>>
>>
>> Seshukumar Konkepudi
>>
>> KPN-ECM-TAM Lead,
>> IBM India Private Ltd.
>> 3B, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : [email protected]
>> Mobile: +91-9652600019
>>
>>
>>
>> *NOTE: Please copy our team mail id **[email protected]**for a 
>> quick reply.
>> *
>>
>>
>>   ------------------------------
>>
>> *From:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *Sent:* 11 April 2013 19:27
>> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA);
>> [email protected]
>> *Cc:* [email protected]; [email protected];
>> [email protected]; Coevering, van de, A.J.B. (Ton) (NETCO IT
>> Operations CE BSS); [email protected];
>> [email protected]; [email protected]; Dijkstra,
>> E.T. (Evert) (NETCO IT Operations F&G BP/Coll/RA); Susan J Jetty
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>> All,
>>
>>
>>
>> I can confirm that the contract mentioned below could be found in
>> Signature front end.
>>
>>
>>
>> Met vriendelijke groet / kind regards,
>>
>>
>>
>> Ruud Bruijn
>>
>> Quality Manager
>>
>> KPN ZM Volume
>> [email protected]
>>
>> 06 43 95 25 33
>>
>>
>>
>> *not working on Fridays*
>>
>>
>>
>> *Van:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
>> *Verzonden:* donderdag 11 april 2013 15:40
>> *Aan:* [email protected]
>> *CC:* [email protected]; [email protected];
>> [email protected]; Coevering, van de, A.J.B. (Ton) (NETCO IT
>> Operations CE BSS); [email protected];
>> [email protected]; [email protected]; Dijkstra,
>> E.T. (Evert) (NETCO IT Operations F&G BP/Coll/RA); Susan J Jetty; Bruijn,
>> R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>
>>
>> Hi Pavan,
>>
>>
>>
>> I have verified the signature application and able to found the below
>> mentioned contract in the application.
>>
>> Could you please let us know what was the problem.
>>
>>
>>
>> *Thanks & Regards,*
>>
>> *Seshu*
>>
>>
>>
>> Seshukumar Konkepudi
>>
>> KPN-ECM-TAM Lead,
>> IBM India Private Ltd.
>> 3B, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : [email protected]
>> Mobile: +91-9652600019
>>
>>
>>
>> *NOTE: Please copy our team mail id **[email protected]**for a 
>> quick reply.
>> *
>>
>>
>>   ------------------------------
>>
>> *From:* [email protected] [[email protected]]
>> *Sent:* 11 April 2013 14:32
>> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA)
>> *Cc:* [email protected]; [email protected];
>> [email protected]; Coevering, van de, A.J.B. (Ton) (NETCO IT
>> Operations CE BSS); [email protected];
>> [email protected]
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>> Hi Sheshu,
>>
>>
>>
>> As confirmed by Tomas, the letter type A is recieved and processed at
>> Streamserve for order 1-1631552000 at 10.19 AM. Could you please check
>> whether the same is received at ECM?
>>
>>
>>
>> Regards,
>>
>> Pavan
>>
>>
>>
>> *Van:* [email protected] [
>> mailto:[email protected] <[email protected]>]
>> *Verzonden:* donderdag 11 april 2013 8:33
>> *Aan:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA);
>> Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *CC:* [email protected]; Dijkstra, E.T. (Evert) (NETCO IT
>> Operations F&G BP/Coll/RA)
>> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>
>>
>> Hello Seshu, Ruud,
>>
>>
>>
>> I asked our maintenance team to provide communication logs between SS and
>> ECM. Hover ever after investigation they found out, that at least from 1
>> st of April, there was no other letter received by SS then ‘G2’  - and
>> this one is not being sent to ECM.
>>
>> Therefore I cannot support you with any communication.
>>
>> AM team already started investigation, what is going on.
>>
>>
>>
>> Sorry that it took so long, but since we are dealing here with production
>> I had to go via tickets process…
>>
>>
>>
>> Peter
>>
>>
>>
>> *From:* [email protected] 
>> [mailto:[email protected]<[email protected]>]
>>
>> *Sent:* Tuesday, April 09, 2013 11:55 AM
>> *To:* Neumeister, Peter; [email protected]
>> *Cc:* [email protected]; [email protected]
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>
>>
>> Hi Peter,
>>
>>
>>
>> Thanks for the information.
>>
>>
>>
>> We are unable to find any documents OPIB documents checked in
>> ECM4Signature after 25th Mar 2013. Could you please confirm whether the
>> checkin request to ECM4Signature is successful or not.
>>
>> Are there any changes in streamserve and also please share the checkin
>> requrest details to us. So that we can verify in ECM as well.
>>
>>
>>
>> *Thanks & Regards,*
>>
>> *Seshu*
>>
>>
>>
>> Seshukumar Konkepudi
>>
>> KPN-ECM-TAM Lead,
>> IBM India Private Ltd.
>> 3B, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : [email protected]
>> Mobile: +91-9652600019
>>
>>
>>
>> *NOTE: Please copy our team mail id **[email protected]**for a 
>> quick reply.
>> *
>>
>>
>>   ------------------------------
>>
>> *From:* [email protected] [[email protected]]
>> *Sent:* 08 April 2013 19:15
>> *To:* Konkepudi, S. (Seshukumar) (NETCO IT Operations BP/Coll/RA);
>> Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)
>> *Cc:* [email protected]; Pervela, P. (Praveen Kumar) (NETCO
>> CE Generic ESS Delivery); [email protected]
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>> Hi Seshu,
>>
>>
>>
>> OPB production is set to send data to following address:
>>
>>
>>
>>
>> http://ecm4contracts.kpn.org:16200/SignatureOnlineAllSoap/SignatureCheckinService
>>
>>
>>
>> Peter
>>
>>
>>
>> *From:* [email protected] 
>> [mailto:[email protected]<[email protected]>]
>>
>> *Sent:* Monday, April 08, 2013 11:43 AM
>> *To:* [email protected]; Neumeister, Peter
>> *Cc:* [email protected]; [email protected];
>> [email protected]
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>
>>
>> Hi Peter/rudd,
>>
>>
>>
>> We required the end point details to proceed further on the below issue.
>>
>>
>>
>> *Thanks & Regards,*
>>
>> *Seshu*
>>
>>
>>
>> Seshukumar Konkepudi
>>
>> KPN-ECM-TAM Lead,
>> IBM India Private Ltd.
>> 3B, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : [email protected]
>> Mobile: +91-9652600019
>>
>>
>>
>> *NOTE: Please copy our team mail id **[email protected]**for a 
>> quick reply.
>> *
>>
>>
>>   ------------------------------
>>
>> *From:* [email protected] [[email protected]]
>> *Sent:* 08 April 2013 12:46
>> *To:* [email protected]
>> *Cc:* [email protected]; Pervela, P. (Praveen Kumar) (NETCO
>> CE Generic ESS Delivery); [email protected]
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>> Peter,
>>
>>
>>
>> Issue is regarding production environment.
>>
>>
>>
>> Met vriendelijke groet / kind regards,
>>
>>
>>
>> Ruud Bruijn
>>
>> Quality Manager
>>
>> KPN ZM Volume
>> [email protected]
>>
>> 06 43 95 25 33
>>
>>
>>
>> *not working on Fridays*
>>
>>
>>
>> *Van:* [email protected] [
>> mailto:[email protected] <[email protected]>]
>> *Verzonden:* vrijdag 5 april 2013 15:29
>> *Aan:* [email protected]; Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business
>> Market Delivery)
>> *CC:* [email protected]; Pervela, P. (Praveen Kumar) (NETCO
>> CE Generic ESS Delivery)
>> *Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>
>>
>> Hi Guys,
>>
>>
>>
>> Can you give me more details?
>>
>>
>>
>> Are we talking about Opib BR14 or BR15, production or Chain?
>>
>>
>>
>> Based on mails below, if it is production, there was go-live of OPIB BR14
>> on 22nd of March. But there were no interface changes regarding OPIB and
>> any archive within StreamServe.
>>
>>
>>
>> Peter
>>
>>
>>
>> *From:* Seshukumar Konkepudi1 
>> [mailto:[email protected]<[email protected]>]
>>
>> *Sent:* Friday, April 05, 2013 12:50 PM
>> *To:* [email protected]
>> *Cc:* [email protected]; Neumeister, Peter;
>> [email protected]
>> *Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>>
>>
>> Hi Peter,
>>
>> Could you please let us know which endpoint the below documents are
>> processed. Please provide the endpoint details.
>>
>> Thanks & Regards,
>> Seshu
>>
>> Seshukumar Konkepudi
>> KPN -  ECM-TAM
>> IBM India Private Ltd.
>> 3B Building, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : [email protected]
>> Mobile: +91 9652600019
>>
>> *<[email protected]>*
>>
>> 04/05/2013 09:20 AM
>>
>> To
>>
>> <[email protected]>,
>>
>> cc
>>
>> <[email protected]>, <[email protected]>
>>
>> Subject
>>
>> RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this week are not
>> available in Signature
>>
>>
>>
>>
>>
>>
>> Hi Praveen,
>>
>> Please find some screenprints below. These orders should be available in
>> Signature but cannot be found.
>>
>>
>>
>>
>>
>> If you need more information about Streamserve sending the data and
>> documents, please contact Peter Neumeister (CC)
>>
>> Met vriendelijke groet / kind regards,
>>
>> Ruud Bruijn
>> Quality Manager
>> KPN ZM Volume*
>> *[email protected]
>> 06 43 95 25 33
>>
>> *not working on Fridays*
>>
>> *Van:* Pervela, P. (Praveen Kumar) (NETCO CE Generic ESS Delivery) *
>> Verzonden:* donderdag 4 april 2013 14:13*
>> Aan:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)*
>> CC:* [email protected]*
>> Onderwerp:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>>
>> Hi Ruud,
>>
>> Could you please let us know if there are any changes with respect to the
>> check in process at the STREAMSERVE end. Also, some metadata which we
>> discussed over the call and you agreed to send us the metadata.
>>
>> Please let us know at the earliest as we see the request has already
>> breached the SLA.
>>
>> We appreciate your cooperation in the meanwhile.
>>
>> *Regards,
>> Praveen K Pervela*
>> KPN-ECM-TAM,
>> IBM India Private Ltd.
>> 3B Building, 6th Floor, Mindspace,
>> APIIC Layout, Madhapur, Hyderabad.
>> Email : *ppervela*@in.ibm.com <[email protected]>
>>
>> *NOTE: Please copy our team mail id 
>> **[email protected]*<[email protected]>
>> * for a quick reply.*
>>  ------------------------------
>>
>>
>> *From:* [email protected] [[email protected]]*
>> Sent:* Tuesday, April 02, 2013 11:19 PM*
>> To:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)*
>> Cc:* [email protected]*
>> Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>> Hi Ruud,
>>
>> Please give us some more detials like the customer id to search so that
>> it could be helpful for our analysis.
>>
>> *Thanks & Regards*,
>> Malay Kumar Nayak
>> KPN-ECM-TAM,
>> IBM India Private Ltd.
>> EGL C-Block ,2nd Floor
>> Bangalore
>> Email:[email protected]
>> KPN Account
>> Mobile-09742290785
>>
>>
>>  ------------------------------
>>
>>
>> *From:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)*
>> Sent:* 02 April 2013 12:28 PM*
>> To:* Nayak, M. (Malay) (NETCO IT Operations Fixed&Generic Mgt)*
>> Cc:* [email protected]*
>> Subject:* RE: VITO:(CC0000002070237):Contracts from OPIB ZM from this
>> week are not available in Signature
>> Hi Malay,
>>
>> Orderdetails and letters to customer generated by OneCRM-Streamserve are
>> not available in Signature for orders confirmed in Siebel from 25thMarch 
>> until now. All orderdetails and letters before 22
>> nd March can be retrieved in Signature.
>> The screenprints give an example of an order before 22nd March and after
>> 25th March. Please check why orders after 25th March cannot be found in
>> Signature. Is the interface between Streamserve and Signature up-and
>> –running?
>>
>> Met vriendelijke groet / kind regards,
>>
>> Ruud Bruijn
>> Quality Manager
>> KPN ZM Volume*
>> *[email protected]
>> 06 43 95 25 33
>>
>> *not working on Fridays*
>>
>> *Van:* Nayak, M. (Malay) (NETCO IT Operations Generic&Traditional) *
>> Verzonden:* zondag 31 maart 2013 15:31*
>> Aan:* Bruijn, R.B.R. (Ruud) (NETCO CE BSS Business Market Delivery)*
>> CC:* [email protected]*
>> Onderwerp:* VITO:(CC0000002070237):Contracts from OPIB ZM from this week
>> are not available in Signature
>>
>> Dear Ruud,
>>
>> We can able to find the document and open.
>> Could you please do let us know the issue you are facing in this document
>> so that we can work accordingly.
>>
>>
>> *Thanks & Regards*,
>> Malay Kumar Nayak
>> KPN-ECM-TAM,
>> IBM India Private Ltd.
>> EGL C-Block ,2nd Floor
>> Bangalore
>> Email:[email protected]
>> KPN Account
>> Mobile-09742290785
>>
>>
>>
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>
>
>
>  --
>  Martin Grigorov
> Wicket Training & Consulting
> http://jWeekend.com <http://jweekend.com/>
>



-- 
Martin Grigorov
Wicket Training & Consulting
http://jWeekend.com <http://jweekend.com/>

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