Hari:
I've gotten lot's of great tips on this list over the last year. I also had
a problem with roaming users. I finally called Ken and he had my problem
fixed and my mail server secured. It cost me 100 bucks and it was money
well spent. He was helpful, courteous, and FAST.
Complaining to the list about a lack of support on a great FREE software
product is not likely to get you MORE assistance... just the opposite.
I recommend that if you can't fix the problem from the docs or the group,
beg ,borrow, or steal the hourly rate that InterSeven charges and get it
fixed properly. Then move on. It's the most efficient way to go.
My 2 cents.
Brian Clare
Ben Beuchler wrote:
> On Sat, Nov 18, 2000 at 12:43:09AM -0600, Ben Beuchler wrote:
>
> > On Fri, Nov 17, 2000 at 07:54:29PM -0800, hari hr wrote:
> >
> > > this seems to very waste and time waste, we been keep on asking none
> > > of the author are answering the answers. i dont know eaither this
> > > option work with people are not.
> > >
> > > i think my suggestion is author should take care all the problems.
> >
> > Pay him and he will.
> >
> > Ken provides some of the most active and helpful support I have
> > encountered with ANY software package, free or commercial. I think my
> > suggestion is you should use IIS so you can make Bill take care all the
> > problems.
>
> Dammit. I hate it when I do that. I can't stand it when people
> complain about the quality of support they receive in a free mailing
> list for a free software package. It is even worse when they provide
> insufficient data.
>
> But that doesn't excuse me acting like an a$$hole.
>
> Ben
>
> --
> Ben Beuchler [EMAIL PROTECTED]
> MAILER-DAEMON (612) 321-9290 x101
> Bitstream Underground www.bitstream.net
