Mary, perhaps asking a sighted person with a knowledge of fonts and their
on-screen presentation to look at the book might give clues as to why words
are being spelled out. This information might not help you fix the problem,
but it might serve as amunition during the refund process.

Crraig


On Saturday, June 27, 2015, Mary Otten <motte...@gmail.com> wrote:

> Hi Anna,
> I had not tried your suggestions, but I just did with no joy. Speaks green
> spells out the letters just like voiceover did, and tapping on the image
> prior to starting with a two finger flick down to read all didn't do any
> good. I have written Apple accessibility, since I could not find any info
> on the refund process.
> Thanks for trying to help. This book is on Kindle, and they say text to
> speech is enabled. But of course that's not relevant for a voice over user.
> It is a cookbook, which is kind of why I wanted it on iBooks, for easier
> navigation. Oh well.
> Mary
>
> Sent from my iPhone
>
> > On Jun 27, 2015, at 7:36 AM, Woody Anna Dresner <wadres...@att.net
> <javascript:;>> wrote:
> >
> > Hi Mary,
> >
> > You've probably tried this, but in case you haven't, try tapping where
> it says, "Background image" and then flicking down with two fingers. I have
> a book with lots of background images, and it reads reasonably well when I
> do this. You could also see whether the Speak Screen feature works. Make
> sure you've turned on Speak Screen in Settings/General/Accessibility. Then
> ask Siri to speak the screen.
> >
> > I hope that helps.
> >
> > Best,
> > Anna
> >
> >
> >
> >> On Jun 27, 2015, at 1:23 AM, Mary Otten <motte...@gmail.com
> <javascript:;>> wrote:
> >>
> >> Hi all,
> >> I have many iBooks, and I just bought the first one I have ever had a
> serious voiceover problem with. I have things sent to list view for the
> table of contents, and I select where I want to start reading. The page
> comes up and voiceover says background image. When I start to try to read
> it is very sluggish and only spells words out in letters. I tried several
> pages all with the same result. Has anyone ever seen a book like this?
> >>
> >> Sent from my iPad
> >>
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