Apps not being backed up when you do a back up makes sense, but not when you do a transfer purchases. Are you sure? That's such a core functionality of iTunes, that it would surprise me if it was removed.
Thanks, Ari > On Oct 19, 2015, at 9:32 AM, Woody Anna Dresner <wadres...@att.net> wrote: > > Hi Ari, > > Apparently in iOS 9, apps aren't backed up to the computer when you do an > iTunes backup or transfer purchases. The iMazing tech support guy gave me the > following link, which makes for interesting reading on the subject: > https://imazing.com/blog/why-did-apple-kill-app-extraction-in-ios-9 > > Best, > Anna > > >> On Oct 18, 2015, at 6:34 PM, englishride...@gmail.com wrote: >> >> That seems really weird. I would completely restart the computer and iPhone, >> and then try again, just in case. >> >> >> Thanks, >> Ari >> >>> On Oct 18, 2015, at 1:35 PM, Woody Anna Dresner <wadres...@att.net> wrote: >>> >>> Hello Ari, >>> >>> that's exactly what I thought when I started this process, but it turned >>> out not to be the case. According to the tech support guy at Apple, an >>> iTunes backup is exactly like an iCloud backup, in that only the data is >>> backed up, not the apps. As near as I can tell, if you choose transfer >>> Purchases, which I always do before backing up, any new apps on your phone >>> are copied to your computer. Older apps are not copied, however. This is >>> true even if the app isn't in your iTunes library. >>> >>> The app I was having trouble with was in my library at some point, but >>> somehow it got deleted from the Mobile Apps folder on my computer. When I >>> realized this, I deleted the entry for the app from my iTunes library and >>> synced my old phone with my computer, fully expecting the app to be copied >>> from my phone to my computer. It wasn't, and the tech support guy said that >>> was to be expected. Frustrating, but apparently that's the way it is. >>> >>> Best, >>> Anna >>> >>> >>> >>>> On Oct 18, 2015, at 2:19 PM, englishride...@gmail.com wrote: >>>> >>>> Are both the phones using the same Apple ID? If so, you should be able to >>>> sync the old phone to iTunes, and then transfer the app to the new phone. >>>> >>>> >>>> Thanks, >>>> Ari >>>> >>>>> On Oct 18, 2015, at 9:39 AM, Woody Anna Dresner <wadres...@att.net> wrote: >>>>> >>>>> Hi, >>>>> >>>>> I tried to use the Mac version of this app. I had an app on my old iPhone >>>>> that is no longer in the app store and isn't on my computer, and I was >>>>> hoping to be able to use iMazing to copy it from the old phone to my >>>>> computer and then transfer it to my new phone. I was unable to do it, but >>>>> I got a response within about 12 hours from someone who tried to help. I >>>>> responded, and he responded back within just a few hours. It turns out >>>>> that due to an Apple policy, I can't get the app onto my new phone, but >>>>> at least their tech support was fast and responsive. I will probably >>>>> uninstall the app because I don't think it will do more for me than >>>>> iTunes can, but I wanted to let people know the company does seem to be >>>>> improving their tech support. >>>>> >>>>> Best, >>>>> Anna >>>>> >>>>> >>>>> >>>>>> On Oct 18, 2015, at 10:38 AM, Richard Turner >>>>>> <richardturne...@outlook.com> wrote: >>>>>> >>>>>> OK, my last comment on this application. I found a review on cNet from >>>>>> a user from July of this year. >>>>>> >>>>>> >>>>>> | Version: iMazing 1.2.1 >>>>>> >>>>>> >>>>>> Pros >>>>>> i could find nothing about the software that was a positive. i removed >>>>>> it and bought another solution >>>>>> >>>>>> Cons >>>>>> After i loaded the product I could not get the files to transfer. I >>>>>> contacted the help desk on 5 different because they would suggest >>>>>> something that didn't work After my 3rd email I asked for a phone >>>>>> number,so I could talk with a human to solve the problem. They did not >>>>>> provide me with a number. They told me in an email they had an >>>>>> update,they were releasing the next day that would resolve the issue. It >>>>>> did not resolve the issue. The help desk was extremely slow in >>>>>> responding. Since I was getting a solution I decided to post to their >>>>>> Facebook page. They responded then, they did refund the cost of the >>>>>> software. They told me they took my comment down because it wasn't >>>>>> accurate. >>>>>> >>>>>> Summary >>>>>> The product didn't work and they didn't support the product to make it >>>>>> work. Their support was weak at best. My feedback this is not a solution >>>>>> keep looking.Their service and product are pathetic >>>>>> >>>>>> >>>>>> I am going to try to contact the reviewer and find out what the other >>>>>> solution was they bought. >>>>>> Richard >>>>>> >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the VIPhone >>>>>> list. >>>>>> >>>>>> If you have any questions or concerns about the running of this list, or >>>>>> if you feel that a member's post is inappropriate, please contact the >>>>>> owners or moderators directly rather than posting on the list itself. >>>>>> >>>>>> Your VIPhone list owner is Cara Quinn - you can reach Cara at >>>>>> caraqu...@caraquinn.com >>>>>> >>>>>> The archives for this list can be searched at >>>>>> http://www.mail-archive.com/viphone@googlegroups.com/. >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to viphone+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>> Visit this group at http://groups.google.com/group/viphone. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> >>>>> -- >>>>> The following information is important for all members of the VIPhone >>>>> list. >>>>> >>>>> If you have any questions or concerns about the running of this list, or >>>>> if you feel that a member's post is inappropriate, please contact the >>>>> owners or moderators directly rather than posting on the list itself. >>>>> >>>>> Your VIPhone list owner is Cara Quinn - 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you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at >> http://www.mail-archive.com/viphone@googlegroups.com/. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at http://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at > http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
